LG R975GM Owners Manual - Page 30

30 TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Troubleshooting Guide Save time and money by checking the following before calling for service. Symptom Power cannot be turned on. Power is turned off automatically. Charging cannot be carried out. Suction power becomes weak. The product is noisy when it's running. Cause and Solution Main power switch of the robot cleaner is turned off. •• Turn on the main power switch at the back of the robot cleaner. Battery is discharged completely. •• If needed, manually move the robot cleaner to the home station to charge. Robot cleaner was stopped for more than 10 minutes without being charged. •• If the robot cleaner has been on standby for more than 10 minutes without being charged, the power will be turned off automatically. Place the robot cleaner in the home station.. Robot cleaner was trapped by an obstacle for more than 10 minutes. •• Remove obstacles from the area to be cleaned before starting cleaning. There is an obstacle near the home station. •• Remove the obstacle near the home station. Battery charging indicator on the home station is turned off. •• Make sure the home station is plugged into an outlet. Charging terminals are stained with foreign substances. •• Wipe the robot cleaner and the charging terminals of the home station with a soft cloth. Robot cleaner was charged in a cool place. •• The battery may not charge properly at temperatures below 41°F (5°C). Use the robot cleaner after charging the battery at proper temperatures. There is foreign material blocking the suction port. •• Remove any foreign material in the suction port. Dust bin is completely filled. •• Empty the dust bin. HEPA filter or the pre-filter is blocked. •• Clean the HEPA filter or the pre-filter. Dust bin is not attached to the robot cleaner correctly. •• Attach the dust bin correctly. HEPA filter or pre-filter is not attached to the dust bin correctly. •• Attach the HEPA filter or the pre-filter correctly.