LG SJ2 Owners Manual - Page 26

Troubleshooting, General

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26 Troubleshooting Troubleshooting Troubleshooting General PROBLEM CAUSE & CORRECTION The unit does not work properly. yy Turn off the power of this unit and the connected external device (TV, Woofer, DVD-player, Amplifier, etc.) and turn them on again. yy Disconnect the power cord of this unit and the connected external device (TV, Woofer, DVD-player, Amplifier, etc.) and then try connecting again. yy Previous setting may not be saved when device power is shut off. No Power yy The power cord is unplugged. Plug in the power cord. yy Check whether electricity failed. Check the condition by operating other electronic devices. yy Incorrect input source is selected. 4 Check the input source and select the correct input source. yy The mute function is activated. No sound Press [ (Mute) or adjust the volume level to cancel the mute function. yy When you are using connection with an external device (set top box, Bluetooth device etc.), adjust volume level of the device. No woofer sound yy The power cord of woofer is not connected. Plug the power cord into the wall outlet securely. yy Pairing between the unit and woofer gets disconnected. Connect the unit and woofer. (Page 14) The remote control does not work properly. yy The remote control is too far from the unit. Operate the remote control within about 7 m (23 ft). yy There is an obstacle in the path of the remote control and the unit. Remove the obstacle. yy The batteries in the remote control is exhausted. Replace the batteries with new one. The AUTO POWER function does not work. yy Check connection of the external device such as TV, DVD/Blu-Ray player or Bluetooth device. yy Depending on the connected device, this function may not operate. The unit does not connect with Bluetooth device yy Turn off the Bluetooth connection lock function. (Page 24)

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Troubleshooting
26
Troubleshooting
4
Troubleshooting
General
PROBLEM
CAUSE & CORRECTION
The unit does not
work properly.
y
Turn off the power of this unit and the connected external device
(TV, Woofer, DVD-player, Amplifier, etc.) and turn them on again.
y
Disconnect the power cord of this unit and the connected external device
(TV, Woofer, DVD-player, Amplifier, etc.) and then try connecting again.
y
Previous setting may not be saved when device power is shut off.
No Power
y
The power cord is unplugged.
Plug in the power cord.
y
Check whether electricity failed.
Check the condition by operating other electronic devices.
No sound
y
Incorrect input source is selected.
Check the input source and select the correct input source.
y
The mute function is activated.
Press
[
(Mute) or adjust the volume level to cancel the mute function.
y
When you are using connection with an external device
(set top box,
Bluetooth
device etc.), adjust volume level of the device.
No woofer sound
y
The power cord of woofer is not connected.
Plug the power cord into the wall outlet securely.
y
Pairing between the unit and woofer gets disconnected.
Connect the unit and woofer. (Page 14)
The remote control
does not work
properly.
y
The remote control is too far from the unit.
Operate the remote control within about 7 m (23 ft).
y
There is an obstacle in the path of the remote control and the unit.
Remove the obstacle.
y
The batteries in the remote control is exhausted.
Replace the batteries with new one.
The AUTO POWER
function does not
work.
y
Check connection of the external device such as TV, DVD/Blu-Ray player or
Bluetooth
device.
y
Depending on the connected device, this function may not operate.
The unit does
not connect with
Bluetooth
device
y
Turn off the
Bluetooth
connection lock function. (Page 24)