LG U9CV1C Owners Manual - Page 27
Smart Diagnosis
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Smart Diagnosis This is a function that can diagnose the cause of product failure. EN 1 Press the Mode and Auto Fan buttons on the control panel at the same time for 3 seconds. Note •• Service may be suspended due to external factors (such as unavailability of Wi-Fi, disconnection of Wi-Fi, app store policy, app unavailability, etc.) that are not due to the negligence of LG Electronics. •• This is subject to change without prior notice, and the service method may vary depending on local circumstances. 2 Place your phone near the product. •• Make sure the phone's microphone is facing the front of the product. Using LG ThinQ to Diagnose Issues If a problem occurs with a Wi-Fi-equipped product, you can diagnose the problem by sending data to your smartphone using LG ThinQ. •• After launching LG ThinQ, select Smart Diagnosis from the menu. Diagnose the product according to procedure provided by LG ThinQ. Note •• When diagnosing with Wi-Fi, you can diagnose the product with a beep sound when the Wi-Fi connection with the product is disconnected. Using Audible Diagnosis to Diagnose Issues If smart diagnosis using the app continues to fail, click the Use Diagnosis with 'Go to Audible Diagnosis' button of the ThinQ App and follow the instructions that appear. 3 The results of Smart Diagnosis will be displayed in the LG ThinQ application. Note •• For accurate diagnosis, do not move the smartphone away from the product until the beep stops. •• Please be quiet around the product during Smart Diagnosis. 27
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