LG WT5070CV Owners Manual - English Spanish - Page 33

TROUBLESHOOTING 33 Problem Washer won't operate Washer not filling property Washer will not drain water Water leaks every load Water leaks Wash cycle time is longer than usual Possible Causes Solutions • Control panel is asleep • This is normal. Press POWER. • Washer is unplugged • Make sure cord is plugged securely into a working outlet. • Water supply is turned off • Turn both hot and cold faucets fully on. • Controls are not set properly • Make sure the cycle was set correctly, close the lid and press START. • Lid is open-safety feature • Close lid and reset cycle, to the beginning if necessary. Prevents the washer from filling and operation when lid is up • Circuit breaker/fuse is tripped/ • Check house circuit breakers/fuses. Replace fuses or blown reset breaker. The washer should have a dedicated circuit. • Electronics need to be reset • Press the POWER button. • START was not pressed after a • Press START. cycle was set • Extremely low water pressure • Check another faucet in the house to make sure that household water pressure is adequate. • Washer is too cold • If the washer has been exposed to temperatures below freezing for an extended period of time, allow it to warm up before pressing POWER. Otherwise, the display will not come on. • Filter clogged or fill hoses may be • Make sure that filters (blue and orange screens must be kinked free of solids) on the unit are not clogged. Turn off water and check filter by disconnecting hose at machine. Check that fill hoses are not kinked or clogged. • Energy efficiency • This is a High Efficiency (HE) washer. As a result, the water level settings for this washer may be different than for conventional washers. • Insufficient water supply • Make sure that the water supply is turned on. • Make sure that the water faucets are turned to their completely open positions. • The washer lid is open • The washer lid must be closed for all washer cycle operations. If the lid is opened during washer operation, all functions will stop, including water filling. • Incorrect fill hose connection • Make sure that the fill hoses connect the hot water supply to the hot inlet on the washer, and the cold water supply to the cold inlet on the washer (hot to hot, cold to cold). • Water fill optimization • Water may not cover the top level of the clothes. This is normal for this high-efficiency washer. The water fill is optimized by the system for best wash performance. • Kinked drain hose or drain located • Ensure that the drain hose is not kinked. Per the higher than 8' above floor recommended installation instructions, the drain outlet cannot be over 8' above the floor. • Hoses not installed correctly • Check all fill and drain hose connections to ensure that they are tight and secure. • Oversudsing of detergent • Oversudsing may create leaks, and may be caused by the type and amount of detergent used. High-efficiency detergent is recommended. Make sure that detergent and any additives are put into the correct dispenser compartments. Follow the detergent manufacture's recommendations for the amount of detergent, but try using less detergent, especially if home water conditioning or water softening units are used. • The washer automatically adjusts • This is normal. The washer adjusts cycle time the wash time for the amount of automatically to provide optimal results for the selected laundry, water pressure, water cycle. temperature, and other operating • If you press the START button while the lid is open, dE conditions. error message will be displayed.