LG WT5680HWA Owners Manual - Page 30
Specifications, Smart Diagnosis™ System - model
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30 SPECIFICATIONS SPECIFICATIONS Model WT5680H*A Description Electrical requirements Max. water pressure Dimensions Net weight Max. spin speed Top-Loading Washer 120 VAC @ 60 Hz. 14.5~116 PSI (100~800 kPa) 27"(W) X 28 3/8"(D) X 45 3/8"(H), 55 3/4"(H with lid open) 68.6 cm (W) X 72.1 cm (D) X 115.3 cm (H), 141.7 cm (H with lid open) 146.5 lbs. (66.5 kg) 1,100 RPM SMART DIAGNOSIS™ SYSTEM Should you experience any problems with your washing machine, it has the capability of transmitting data via your telephone to the Smart Diagnosis Team. This gives you the capability of speaking directly to our specially trained technicians. The technician records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis. USING THE SMART DIAGNOSIS™ SYSTEM If you experience problems with your washer, call 1-800-243-0000 (1-888-542-2623 in Canada). Only use the Smart Diagnosis System feature when instructed to do so by the Smart Diagnosis Team. The transmission sounds that you will hear are normal and sound similar to a melody. Smart Diagnosis cannot be activated unless your washing machine is turned on by pressing the POWER button. If your washing machine is unable to turn on, then troubleshooting must be done without using Smart Diagnosis. Follow the technician's instructions and perform the following steps when requested. HOLD the mouthpiece of your phone over the power button, when instructed to do so by the call center, no more than one inch from (but not touching) the machine. NOTE: Do not press any other buttons or turn the cycle selector knob. PUSH and hold the WASH TEMP. button while continuing to hold your phone to the POWER button. LISTEN for three beeps. After you hear the three beeps, release the WASH TEMP. button. Keep the phone in place until the tone transmission has finished. This takes about 6 seconds, and the display will count down the time. Once the countdown is over and the tones have stopped, resume your conversation with the technician, who will then be able to assist you in using the information transmitted for analysis. "SmartDiagnosis is a troubleshooting feature designed to assist, not replace, the traditional method of troubleshooting through service calls. The effectiveness of this feature depends upon various factors, including, but not limited to, the reception of the cellular phone being used for transmission, any external noise that may be present during the transmission, and the acoustics of the room where the machine is located. Accordingly, LG does not guarantee that SmartDiagnosis would accurately troubleshoot any given issue."