Lacie 2big Spare Drive 500 GB 1 TB 2TB 3TB User Manual - Page 59

LaCie 2big Network

User Manual

page µ¸

Troubleshooting

7. Troubleshooting

In the event that your LaCie 2big Network is not work-

ing correctly, please take a look at the Troubleshooting

section on the following pages and at the FAQs pub-

lished on our web site –

www.lacie.com

. One of these

FAQs may provide an answer to your specific question.

You can also visit the drivers pages, where the most re-

cent software updates will be available, at

www.lacie.com/support/drivers

.

If you need further assistance, please contact your

LaCie reseller or LaCie Technical Support (see chapter

8.

Contacting Customer Service

for details).

System Log

°e system log allows you to review the type, date,

time, source and event ID of activities on the LaCie

2big Network.

For more information, refer to chapter

3.7.6, System Log.

■

Manual Updates

LaCie is constantly striving to give you the most

up-to-date, comprehensive User Manuals available on

the market. It is our goal to provide you with a friendly,

easy-to-use format that will help you quickly install and

utilize the many functions of your new device.

If your manual does not reflect the configurations of

the product that you purchased, please check our web-

site for the most current version available.

■

Problem

■

Question to Ask

■

Solution

■

°e drive is not

recognized by

the computer.

Does your computer’s con-

figuration meet the minimum

system requirements?

Check section

1.2. Minimum System Requirements

for more

information.

Is the drive’s power supply con-

nected and is the blue light on

the front of the drive on?

Make sure that the power supply is properly connected (see

section

2.1, Turning the Drive On

for details); that the drive has

been powered on by pressing the blue On/Off button on the

front of the drive; and that the outlet the power supply is con-

nected to is powered on or has a sufficient supply of power.

Is the blue light on the front of

the drive flickering?

If the blue light is flickering or will not turn on, the power

supply may be defective.

Please contact your LaCie reseller or

LaCie Customer Support.

Section	Page
Health and Safety Precautions	5
General Use Precautions	5
1. Introduction to the LaCie 2big Network	7
I want to:	7
1.1. Box Content	8
1.2. Minimum System Requirements	9
1.3. Hard Drive Heat Management	10
1.4. Racking Options	11
1.5. Views Of The Drive	12
Front View/1-click Data Sharing	12
Rear View	13
1.6. Cables and Connectors	14
2. Setting Up Your LaCie 2big Network	15
2.1. Turning the Drive On	16
2.2. Connecting the Ethernet Cable	17
2.3. Connecting with LaCie Ethernet Agent (Windows)	18
2.4. Connecting with the IP Configurator Wizard (Mac)	20
2.5. Configuring the 2big Network on a LAN Without a DHCP Server	21
2.5.1. Configure with LaCie Ethernet Agent (Windows)	21
2.5.2. Configure with LaCie IP Configurator (Mac)	22
2.6. Disconnecting the 2big Network (Ethernet Connection)	23
3. Administering Your LaCie 2big Network	24
3.1. Accessing the NAS Administration Page	25
3.2. Setting the Display Language	26
3.3. Administration Home Page	26
3.4. Users	27
3.4.1. Administrator Account	27
3.4.2. Adding Users	28
3.4.3. Setting User Access to Shares	29
3.4.4. Setting Group Membership	29
3.4.5. About Access Privileges	30
3.4.6. Deleting User Accounts	30
3.4.7. Editing User Accounts	30
3.5. Groups	31
3.5.1. Adding Groups	31
3.5.2. Setting Group Access to Shares	32
3.5.3. Deleting Groups	33
3.5.4. Editing Groups	33
3.6. Shares	34
3.6.1. Creating Shares	34
3.6.2. Creating a Share from a USB Key	35
3.6.3. Deleting Shares	36
3.6.4. Editing Shares	36
3.7. System	37
3.7.1. Configuration	37
3.7.2. Network	38
3.7.2.1. Obtain IP from DHCP Server	38
3.7.2.2. Configure IP Manually	39
3.7.3. Disk	40
3.7.3.1. Formatting Disks	40
3.7.3.2. Adding additional storage space	40
3.7.4. Status	42
3.7.5. Maintenance	42
3.7.5.1. Saving and Loading System Configurations	43
3.7.5.2. Updating the System	44
3.7.5.3. Restart	44
3.7.5.4. Shut Down	44
3.7.6. System Log	45
4. Accessing the Shared Storage	46
4.1. Connect to a Share with Ethernet Agent (Windows)	46
4.2. Map a Drive with Ethernet Agent (Windows)	47
4.3. NAS Administration Page – Browse	48
4.3.1. Uploading Files	48
4.3.2. Downloading Files	49
4.3.3. Deleting Files	49
4.3.4. Logging Out	49
4.4. My Network Places – Windows Vista/XP/2000 Users	50
4.5. Mac Users	52
4.6. Linux Users	53
5. RAID	54
5.1. 2big Network RAID Modes	54
5.2. Changing the RAID Mode	55
5.3. Replacing Drives	56
5.3.1. Installing a New Drive	56
5.3.2. Initializing the New Drive	57
6. LED Indicators	58
7. Troubleshooting	59
8. Contacting Customer Support	62
8.1. LaCie Technical Support Contacts	63

Lacie 2big Spare Drive 500 GB 1 TB 2TB 3TB User Manual - Page 59

Troubleshooting

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