Lacie 300979 User Manual - Page 28

My Computer

Get Lacie 300979 - d2 16x DVD±RW FireWire HDD PDF manuals and user guides
UPC - 093053657550
View all Lacie 300979 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 28 highlights

LaCie DVD±RW Drive User's Manual FireWire Troubleshooting page 28 The Issue Questions to Ask Possible Solutions The drive's media tray Are you using a Mac? will not open. Drag the Disc icon onto the Trash icon. The disc will eject automatically. If this does not work, try using the eject function of the software program that you are using. Has a running software program To check, disconnect the FireWire cable, then reconnect and locked the eject function? press the Open/Close button. If the disc will still not eject, go to section 3.4 Emergency Ejection of Discs for more instructions on how to eject your media. The drive automatically ejects a disc when you try to record on it, or the drive is not writing to CD/DVD correctly. Is the disc already full? Verify the contents of the disc by using your recording software or viewing its contents in My Computer for Windows users, or File > Get Info for Mac users. If you've checked and it still won't record, try recording on a new blank disc. Does the drive support the format of Check section 3.1 Supported DVD/CD Formats for the disc the disc you have inserted? formats supported by your drive. Is the disc damaged? Has the recording software been installed correctly? Carefully inspect the disc. Look to see if there are highly visible scratches to the recording surface (the bright shiny side) of the disc. If in doubt, try another disc. Double-check the installation of your recording software and reinstall the recording software, if necessary. Review the recording software's troubleshooting and help sections for further tips. Has buffer underrun occurred (has • Disable all other software programs that are running during something interrupted the stream of the recording session. data to the recorder)? • Disconnect the network, if you are using one. On a Mac, deactivate File Sharing. • Check to see that your hard drive is fast enough. • If recording from CD or DVD-ROM to disc, make sure that the speed of the source device is high enough to provide a sufficient data stream to the LaCie drive. Reduce the write speed of the LaCie drive using the appropriate menu in the recording software.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
page 28
The Issue
The drive's media tray
will not open.
The drive automatically
ejects a disc when you
try to record on it, or
the drive is not writing
to CD/DVD correctly.
Questions to Ask
Are you using a Mac?
Has a running software program
locked the eject function?
Is the disc already full?
Does the drive support the format of
the disc you have inserted?
Is the disc damaged?
Has the recording software been
installed correctly?
Has buffer underrun occurred (has
something interrupted the stream of
data to the recorder)?
Possible Solutions
Drag the Disc icon onto the
Trash
icon. The disc will eject
automatically. If this does not work, try using the eject function
of the software program that you are using.
To check, disconnect the FireWire cable, then reconnect and
press the Open/Close button.
If the disc will still not eject, go to section
3.4 Emer
gency
Ejection of Discs
for more instructions on how to eject your
media.
Verify the contents of the disc by using your recording
software or viewing its contents in
My Computer
for
Windows users, or
File
>
Get Info
for Mac users. If you’ve
checked and it still won’t record, try recording on a new
blank disc.
Check section
3.1 Suppor
ted DVD/CD For
mats
for the disc
formats supported by your drive.
Carefully inspect the disc. Look to see if there are highly
visible scratches to the recording surface (the bright shiny
side) of the disc. If in doubt, try another disc.
Double-check the installation of your recording software and
reinstall the recording software, if necessary. Review the
recording software’s troubleshooting and help sections for
further tips.
• Disable all other software programs that are running during
the recording session.
• Disconnect the network, if you are using one. On a Mac,
deactivate
File Sharing
.
• Check to see that your hard drive is fast enough.
• If recording from CD or DVD-ROM to disc, make sure that
the speed of the source device is high enough to provide a
sufficient data stream to the LaCie drive. Reduce the write
speed of the LaCie drive using the appropriate menu in the
recording software.