Lacie 301162U User Manual - Page 124

Problem, Solution

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Page 124 highlights

LaCie Ethernet Disk RAID (Firmware version 1.4) User Manual Troubleshooting page 123 ■ Problem ■ Solution The users cannot access the Ethernet Disk RAID using F TP. Make sure that Enable FTP server is selected on the Network page (as described in section 5.7.5. Network ) and that the users are using the correct address for accessing the Ethernet Disk RAID (as described in section 5.7.6. Reconfiguring the Disks). If the network configuration is correct and the users are using the proper address and it still doesn't work, the FTP service might not be working properly. Restart the Ethernet Disk RAID. A package size error appears when I upgrade the firmware If you downloaded the firmware from a website or copied it from a CD, compare the original size of the package file with the size of the package file that you're using. If they differ, download or copy the file again to ensure that it is not corrupted. If the problem persists, restart the Ethernet Disk RAID before upgrading the firmware. This ensures that any temporary files on the Ethernet Disk RAID are deleted before the firmware is upgraded.

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LaCie Ethernet Disk RAID
(Firmware version 1.4)
User Manual
page ±²³
Troubleshooting
Problem
■
Solution
■
°e users cannot
access the Ethernet
Disk RAID using
FTP.
Make sure that Enable FTP server is selected on the Network page (as described in section
5.7.5.
Network
) and that the users are using the correct address for accessing the Ethernet Disk RAID
(as described in section
5.7.6. Reconfiguring the Disks
).
If the network configuration is correct and the users are using the proper address and it
still doesn’t work, the FTP service might not be working properly. Restart the Ethernet Disk
RAID.
A package size error
appears when I up-
grade the firmware
If you downloaded the firmware from a website or copied it from a CD, compare the original
size of the package file with the size of the package file that you’re using. If they differ, download
or copy the file again to ensure that it is not corrupted.
If the problem persists, restart the Ethernet Disk RAID before upgrading the firmware. °is
ensures that any temporary files on the Ethernet Disk RAID are deleted before the firmware is
upgraded.