Lacie d2 Quadra USB 3.0 User Manual - Page 46

Lacie d2 Quadra USB 3.0 Manual

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Page 46 highlights

LaCie d2 Quadra Quadruple Interface Hard Drive Troubleshooting page 45 Problem The drive is not running noticeably faster when connected via Hi-Speed USB 2.0. The drive is not running noticeably faster when connected via Hi-Speed USB 2.0. System fan is not running. Question Is the drive connected to a USB port on your computer, or to a USB hub? Is the drive connected to a HiSpeed USB 2.0 port on your computer? Does your computer or operating system support Hi-Speed USB 2.0? Are you using a certified Hi-Speed USB 2.0 cable to connect your drive? Are you using Windows 98 SE or Windows Me? Answer If your drive is connected to a USB port or hub, this is normal. A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 performance levels when it is connected directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will operate at the slower USB transfer rates. For more information, please see page 37, USB Questions And Answers. Check to see that the Hi-Speed USB 2.0 drivers for both your host bus adapter and device have been installed correctly. If in doubt, un-install the drivers and re-install them. See page 7, Minimum System Requirements. Ensure that the cable you are using has been properly certified. The Hi-Speed USB 2.0 cable that was shipped with your LaCie drive has been properly certified and tested to comply with USB standards. These systems are not supported; USB will not work with either Windows 98 SE or Windows Me. Confirm the outlet is powered, verify power connections, and try an alternate power cable. The fan on the LaCie d2 Quadra Hard Drive does not run continuously; it is activated at certain temperatures. Your drive may not have a fan. The LaCie d2 Quadra comes in different capacities, and only the highest capacities feature a drive fan.

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LaCie d2 Quadra
Quadruple Interface Hard Drive
page ´µ
Troubleshooting
Problem
Question
Answer
°e drive is not run-
ning noticeably faster
when connected via
Hi-Speed USB 2.0.
Is the drive connected to a USB
port on your computer, or to a USB
hub?
If your drive is connected to a USB port or hub, this is normal. A
Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0
performance levels when it is connected directly to a Hi-Speed
USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will
operate at the slower USB transfer rates. For more information,
please see page 37,
USB Questions And Answers
.
Is the drive connected to a Hi-
Speed USB 2.0 port on your
computer?
Check to see that the Hi-Speed USB 2.0 drivers for both your host
bus adapter and device have been installed correctly. If in doubt,
un-install the drivers and re-install them.
Does your computer or operating
system support Hi-Speed USB 2.0?
See page 7,
Minimum System Requirements
.
Are you using a certified Hi-Speed
USB 2.0 cable to connect your
drive?
Ensure that the cable you are using has been properly certified.
°e Hi-Speed USB 2.0 cable that was shipped with your LaCie
drive has been properly certified and tested to comply with USB
standards.
°e drive is not run-
ning noticeably faster
when connected via
Hi-Speed USB 2.0.
Are you using Windows 98 SE or
Windows Me?
°ese systems are not supported; USB will not work with either
Windows 98 SE or Windows Me.
System fan is not
running.
Confirm the outlet is powered, verify power connections, and try an alternate power cable.
°e fan on the
LaCie d2 Quadra Hard Drive does not run continuously; it is activated at certain temperatures.
Your drive may not have a fan.
°e LaCie d2 Quadra comes in different capacities, and only the highest
capacities feature a drive fan.