Lantronix C4110-4848 C4110 and S4110 Web User Guide Rev D - Page 30

L/A SFP+ LED off not lit, Problem Conditions, Cannot access the x4110 via the Web Interface,

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Lantronix x4110 Web User Guide L/A SFP+ LED off (not lit): 1. Check the data cables for obvious problems, incorrect type, incorrect wiring, etc. 2. See if the administrator has manually disabled the console device (PC) via the Web interface. 3. Check if other network devices are working properly. 4. Remove the suspect card from the chassis and re-insert it. 5. Check Auto-Negotiation setting. 6. See if the port transmission mode / speed (full or half-duplex, etc.) match those of the attached device. 7. Verify that the ION system devices have the latest firmware versions (see "Upgrade the Firmware" in the IONMM User Guide). 8. Download the latest firmware version and upgrade as necessary. Problem Conditions Cannot access the IONMM via Telnet Cannot access the IONMM via the Web Cannot access the IONMM via USB port Management Module does not power on Telnet connection is lost after a CLI command is executed Upgrade fails Upload fails USB connection resets after a CLI command is executed 1. Verify that the default password has not been changed. 2. Check with your IT department that the network is up and running. 3. Refer to the IONMM User Guide for details. Cannot access the x4110 via the Web Interface 1. Can you access the IONMM? Yes : Continue with Step 2. No : See "Cannot access the IONMM via the Web". 2. Power cycle the x4110. 3. If the problem persists, contact Technical Support. See "Contact Us". Configuration Mode Mismatch On the device MAIN tab, in the System Configuration section in the Configuration Mode box, the mode displayed does not match the hardware setting on the device. The device may have a jumper or switch that disables software management of the device. When Configuration Mode is hardware, the devices take some of the configurations from DIP switches or jumpers on the device. In software mode, configuration is controlled by management. 1. Refer to the "Jumper Settings" section of the Install Guide manual for details on hardware mode configuration. 2. Contact Lantronix for more information. See "Contact Us" loading, please wait ... Displays continuously 1. Wait for one or more minutes for the operation to complete. 2. Click the  icon to close the message. 3. Check the parameter entries and retry the operation. 4. Click the Refresh button and try the operation again. 5. If the problem persists, contact Technical Support. See "Contact Us". 33574 Rev. D https://www.lantronix.com 30

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Lantronix
x4110 Web User Guide
33574 Rev. D
30
L/A SFP+ LED off (not lit):
1.
Check the data cables for obvious problems, incorrect type, incorrect wiring, etc.
2.
See if the administrator has manually disabled the console device (PC) via the Web interface.
3.
Check if other network devices are working properly.
4.
Remove the suspect card from the chassis and re-insert it.
5. Check Auto-Negotiation setting.
6.
See if the port transmission mode / speed (full or half-duplex, etc.) match those of the attached device.
7.
Verify that the ION system devices have the latest firmware versions (see “Upgrade the Firmware” in the
IONMM User Guide).
8.
Download the latest firmware version and upgrade as necessary.
Problem Conditions
Cannot access the IONMM via Telnet
Cannot access the IONMM via the Web
Cannot access the IONMM via USB port
Management Module does not power on
Telnet connection is lost after a CLI command is executed
Upgrade fails
Upload fails
USB connection resets after a CLI command is executed
1.
Verify that the default password has not been changed.
2.
Check with your IT department that the network is up and running.
3.
Refer to the IONMM User Guide for details.
Cannot access the x4110 via the Web Interface
1. Can you access the IONMM?
Yes : Continue with Step 2.
No : See “Cannot access the IONMM via the Web”.
2. Power cycle the x4110.
3. If the problem persists, contact Technical Support. See “Contact Us”.
Configuration Mode Mismatch
On the device MAIN tab, in the System Configuration section in the Configuration Mode box, the mode displayed
does not match the hardware setting on the device.
The device may have a jumper or switch that disables software management of the device. When Configuration
Mode is hardware, the devices take some of the configurations from DIP switches or jumpers on the device. In
software mode, configuration is controlled by management.
1. Refer to the “Jumper Settings” section of the Install Guide manual for details on hardware mode configuration.
2. Contact Lantronix for more information. See “Contact Us”
loading, please wait
... Displays continuously
1. Wait for one or more minutes for the operation to complete.
2. Click the
icon to close the message.
3. Check the parameter entries and retry the operation.
4. Click the Refresh button and try the operation again.
5. If the problem persists, contact Technical Support. See “Contact Us”.