Lantronix C4110-4848 C4110 and S4110 Web User Guide Rev D - Page 38

Lantronix x4110 Web User Guide Message: Getting card hardware mode failed Meaning: The x4110 is in Hardware mode and you tried to perform a Software operation. Recovery: 1. Change the mode to Software mode. 2. See the "Field-configurable DIP Switch (SW1) and Jumper (J9)" section of the C4110 Install Guide manual. 3. Contact TN Technical Support. See "Contact Us" on page 80. Windows Event Viewer Messages Windows Event Viewer - Event Log 1: Message: Information 6/25/2010 7:37:12 AM Service Control Manager None 7035 SYSTEM Meaning: Information message regarding SCM. Recovery: No action required. Message: Error 6/24/2010 10:27:33 PM W32Time None 29 N/A SYSTEM Meaning: Error level message regarding W32Time. Recovery: Open the file, examine the number of messages like this, and the potential problem level. Message: Warning 6/24/2010 10:27:33 PM W32Time None 14 N/A SYSTEM Meaning: Warning level message regarding W32Time. Recovery: Check the other system logs for related messages. If the problem persists, contact Technical Support. The Config Error Log (config.err) File The error log file (.ERR file) is downloaded to the TFTP server address specified, in TFTP-Root with a filename such as 1-11-C2210-1013.config. You can open the file in WordPad or a text editor. These messages show a translation of failed web interface functions that were attempted, translated into CLI commands. The config.err files are saved in the TFTP server location specified (typically C:\TFTP-Root) with a file name something like: 1-2-2-C3220-1040_20100608.config.err. The first word in the message (e.g., add, set, remove) shows the type of action attempted. The second word or phrase in the message (e.g., dhcp state, fwddb, gateway type, vlan-db vid, etc) lists the general function attempted. This is the part of the message immediately preceding the = sign. The next word or phrase in the message is the specific function attempted that immediately follows the = sign or the second word of the message (e.g., all, =enable, =disable, =8, =dns addr=0.0.0.0, etc.). This part of the error message may include several segments with = signs (e.g., =0.0.0.0 retry=3 timeout=30 The final word in the message line is the word "failed". config.err Messages Sample config.err file information is provided below. 1-2-2-C3220-1040_20100608.config.err Line 1 AGENT PM ERROR: CLI command remove vlan all failed 2 AGENT PM ERROR: CLI command remove fwddb all failed 3 AGENT PM ERROR: CLI command add fwddb mac=01:00:00:00:00:10 conn-port=1 priority=1 type=staticNRL failed 4 AGENT PM ERROR: CLI command remove vlan all failed 5 AGENT PM ERROR: CLI command remove fwddb all failed 6 AGENT PM ERROR: CLI command add fwddb mac=01:00:00:00:00:02 conn-port=1 priority=1 type=staticNRL failed 7 AGENT PM ERROR: CLI command add fwddb mac=01:00:00:00:00:03 conn-port=1 priority=1 type=staticNRL failed 8 AGENT PM ERROR: CLI command add fwddb mac=01:00:00:00:00:04 conn-port=1 priority=1 type=staticNRL failed 9 AGENT PM ERROR: CLI command add fwddb mac=01:00:00:00:00:05 conn-port=1 priority=1 type=staticNRL failed 10 AGENT PM ERROR: CLI command add fwddb mac=01:00:00:00:00:06 conn-port=1 priority=1 type=staticNRL failed 11 AGENT PM ERROR: CLI command add fwddb mac=01:00:00:00:00:07 conn-port=1 priority=1 type=staticNRL failed 33574 Rev. D https://www.lantronix.com 38