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: About This Guide, and Appendix Summaries

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1: About This Guide This guide describes how to install, configure, use, and update the Lantronix® Spider™ and SpiderDuo® distributed keyboard, video, and mouse (KVM) -over-IP devices. It describes how to remotely and securely provide monitoring and control of one target computer system by one or more remote users. This chapter contains the following sections:  Chapter and Appendix Summaries  Conventions  Additional Documentation Note: The information contained in this guide apply to the Spider and SpiderDuo devices unless otherwise noted. Caution: This version of the user guide is for devices running firmware release 5.0.0.0 and newer. Devices with the Kira chip CANNOT be upgraded to 5.0.0.0; doing so may render the device inoperable. To confirm, go to Maintenance > Device Status; if the "Kira Device Revision" field is present, the device cannot be upgraded to 5.0.0.0. Please contact Lantronix Technical Support at www.lantronix.com/technical-support to request the previous revision of this user guide. Chapter and Appendix Summaries Table 1-1 lists and summarizes each chapter and appendix. Table 1-1 Chapter/Appendix and Summary Chapter/Appendix Summary Chapter 2: Overview Describes the Spider and SpiderDuo features and supported protocols. Chapter 3: Installing the Spider Device Provides technical specifications; describes connection formats and power supplies. Chapter 4: Installing the SpiderDuo Device Provides technical specifications; describes connection formats and power supplies. Chapter 5: Web Browser Access Describes method to access the Web browser. Chapter 6: Remote System Control Describes the remote system control. Chapter 7: Interfaces Provides instructions for configuring network ports, firewall and routing settings, and date and time. Chapter 8: User Accounts Chapter 9: Services Provides instructions for configuring user accounts. Provides instructions for configuring services, such as date and time, security settings, and certificates. Spider™ and SpiderDuo® KVM-over-IP Device User Guide 11

Section	Page
Spider™ and SpiderDuo® KVM-over-IP Devices User Guide	1
Copyright and Trademark	2
LINUX GPL Compliance	2
Warranty	2
Contacts	2
Sales Offices	2
Disclaimer and Revisions	2
Documentation Changes	3
Revision History	3
Table of Contents	4
List of Figures	8
List of Tables	10
1: About This Guide	11
Chapter and Appendix Summaries	11
Conventions	12
Additional Documentation	13
2: Overview	14
Spider Overview	14
Features	14
Functionality	15
System Configuration and Cables	15
Technical Specifications	16
SpiderDuo Overview	17
Features	17
Functionality	18
System Configuration and Cables	18
Technical Specifications	21
Product Information Label	22
3: Installing the Spider Device	23
Package Contents	23
Installing the Spider	23
Target Computer Setup	26
Video Resolutions and Refresh Rates Configuration	26
Mouse-to-Cursor Synchronization	27
Telnet/SSH Connections to Serial Ports	28
Cable Connections for KVM and USB	28
Device Failure or Cable Break in the Daisy Chain	28
Client Server Setup	28
Network Environment	29
Spider Power	29
4: Installing the SpiderDuo Device	30
Package Contents	30
Installing the SpiderDuo	31
Target Computer Setup	33
Video Resolutions and Refresh Rates Configuration	34
Mouse-to-Cursor Synchronization	34
Telnet/SSH Connections to Serial Ports	35
Cable Connections for KVM and USB	35
Power Sequencing	35
Client Server Setup	35
Network Environment	36
PCU Power	37
5: Web Browser Access	39
Accessing the KVM Console	39
6: Remote System Control	40
Overview	40
Remote Console Window	40
Toolbar	41
Screen Display Adjustments	41
Basic Remote Console Operation	42
Auto Video Adjustment	43
Screen Display Adjustments	43
Telnet/SSH/Web Terminal	43
Set up and Enable	43
Passthrough Use	43
Terminal Console Use	44
7: Interfaces	45
Network Settings	45
Network Basic Settings	46
LAN Interface Settings	47
IPv6 Settings	47
Network Miscellaneous Settings	47
Serial Port Settings	48
KVM Console Settings	49
KVM Console Settings	50
Transmission Encoding	50
Miscellaneous KVM Console Settings	51
Mouse Hotkey	51
KVM Console Virtual Keys	51
Keyboard/Mouse	51
Keyboard/Mouse Settings	52
8: User Accounts	54
Local vs. Remote Authentication	54
Local User Management	54
Modifying Passwords	54
User and Group Management	55
User Management	56
Group Management	57
User Permissions	57
Remote Authentication	58
LDAP	59
RADIUS	60
9: Services	61
Date/Time	61
Security	62
Login Limitations	63
Authentication Limitation	63
Certificate	63
Event Log	66
Event Log Targets	66
Event Log Assignments	67
SNMP	67
KVM Search	69
ConsoleFlow	70
Client Settings	71
Cloud Settings	71
On-Premise Settings	71
10: Maintenance	72
Device Status	72
Configuration/Factory Defaults	73
Update Firmware	75
View Event Log	76
Unit Reset	77
11: Command Reference	78
Command Syntax	78
Command Help	79
Tips	79
Admin Commands	80
ConsoleFlow Commands	81
Date/Time Commands	83
Diagnostic Commands	84
History Commands	84
Log Commands	85
Network Commands	85
Release Commands	87
Security Commands	87
Serial Port Commands	87
Sysconfig Commands	88
User Commands	89
User Group Commands	90
Group Permissions	91
Appendix A: Troubleshooting	92
Appendix B: Supported Resolutions and Refresh Rates	94
Appendix C: Mounting Bracket Kit	95
Appendix D: Technical Support	97

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Spider™ and SpiderDuo® KVM-over-IP Device User Guide

About This Guide

This guide describes how to install, configure, use, and update the Lantronix® Spider™ and

SpiderDuo® distributed keyboard, video, and mouse (KVM) -over-IP devices. It describes how to

remotely and securely provide monitoring and control of one target computer system by one or

more remote users.

This chapter contains the following sections:



Chapter and Appendix Summaries



Conventions



Additional Documentation

Note:

The information contained in this guide apply to the Spider and SpiderDuo

devices unless otherwise noted.

Caution:

This version of the user guide is for devices running firmware release 5.0.0.0

and newer. Devices with the Kira chip CANNOT be upgraded to 5.0.0.0; doing so

may render the device inoperable.

To confirm, go to Maintenance > Device Status; if the “Kira Device Revision”

field is present, the device cannot be upgraded to 5.0.0.0. Please contact

Lantronix Technical Support at www.lantronix.com/technical-support to request

the previous revision of this user guide.

Chapter and Appendix Summaries

Table 1-1

lists and summarizes each chapter and appendix.

Table 1-1

Chapter/Appendix and Summary

Chapter/Appendix

Summary

Chapter 2: Overview

Describes the Spider and SpiderDuo features and supported

protocols.

Chapter 3: Installing the Spider Device

Provides technical specifications; describes connection

formats and power supplies.

Chapter 4: Installing the SpiderDuo

Device

Provides technical specifications; describes connection

formats and power supplies.

Chapter 5: Web Browser Access

Describes method to access the Web browser.

Chapter 6: Remote System Control

Describes the remote system control.

Chapter 7: Interfaces

Provides instructions for configuring network ports, firewall and

routing settings, and date and time.

Chapter 8: User Accounts

Provides instructions for configuring user accounts.

Chapter 9: Services

Provides instructions for configuring services, such as date

and time, security settings, and certificates.