Lenovo A61e User Guide - Page 37

Note:

If

you

did

not

create

a

diagnostic

CD

image

or

diagnostic

diskettes,

you

can

run

the

PC-Doctor

for

DOS

diagnostic

program

from

the

Rescue

and

Recovery

workspace.

1.

Shut

down

the

operating

system

and

turn

off

the

computer.

2.

Repeatedly

press

and

release

the

F11

key

as

you

turn

on

the

computer.

3.

When

you

hear

beeps

or

see

a

logo

screen,

stop

pressing

the

F11

key.

The

Rescue

and

Recovery

workspace

opens.

Note:

For

some

models,

press

the

Esc

key

to

enter

Rescue

and

Recovery.

4.

From

the

Rescue

and

Recovery

workspace,

select

Diagnose

hardware

.

5.

Follow

the

prompts

on

the

screen.

The

computer

will

reboot.

6.

When

the

computer

restarts,

the

diagnostic

program

opens

automatically.

Select

the

diagnostic

test

you

want

to

run.

Press

the

F1

key

for

additional

help.

PC-Doctor

for

Windows

PE

Depending

upon

your

machine

type

and

model,

you

either

have

PC-Doctor

for

DOS

or

PC-Doctor

for

Windows

PE

on

your

Lenovo

computer.

The

PC-Doctor

for

Windows

PE

diagnostic

program

is

part

of

the

Rescue

and

Recovery

workspace.

Use

PC-Doctor

for

Windows

PE,

if

you

are

unable

to

start

the

Windows

operating

system

or

if

PC-Doctor

for

Windows

has

not

been

successful

in

isolating

a

possible

problem.

Running

diagnostics

from

the

Rescue

and

Recovery

workspace

You

can

run

the

PC-Doctor

for

Windows

PE

diagnostic

program

from

the

Rescue

and

Recovery

workspace.

To

run

diagnostics

from

the

Rescue

and

Recovery

workspace,

use

the

following

procedure:

1.

Shut

down

the

operating

system

and

turn

off

the

computer.

2.

Repeatedly

press

and

release

the

F11

key

as

you

turn

on

the

computer.

3.

When

you

hear

beeps

or

see

a

logo

screen,

stop

pressing

the

F11

key.

The

Rescue

and

Recovery

workspace

opens.

4.

From

the

Rescue

and

Recovery

workspace,

select

Diagnose

hardware

.

5.

The

diagnostic

program

opens

automatically.

Select

the

diagnostic

test

you

want

to

run.

Press

the

F1

key

for

additional

help.

6.

Follow

the

instructions

on

the

screen.

Note:

Rescue

media

includes

PC-Doctor

for

Windows

PE.

For

more

information

about

rescue

media,

see

“Creating

and

using

rescue

media”

on

page

36.

Cleaning

the

mouse

This

section

provides

instructions

on

how

to

clean

an

optical

or

non-optical

mouse.

Optical

mouse

An

optical

mouse

uses

a

light-emitting

diode

(LED)

and

an

optical

sensor

to

navigate

the

pointer.

If

the

pointer

on

the

screen

does

not

move

smoothly

with

the

optical

mouse,

you

might

need

to

clean

the

mouse.

To

clean

the

optical

mouse:

1.

Turn

off

your

computer.

2.

Disconnect

the

mouse

cable

from

the

computer.

3.

Turn

the

mouse

upside

down

to

look

at

the

lens.

Chapter

7.

Troubleshooting

and

diagnostics

29

Section	Page
Contents	5
Introduction	7
Chapter 1. Important safety information	9
Chapter 2. Arranging your workspace	11
Comfort	11
Glare and lighting	11
Air circulation	12
Electrical outlets and cable lengths	12
Chapter 3. Setting up your computer	13
Connecting your computer	13
Turning on computer power	17
Finishing the software installation	18
Completing important tasks	18
Updating your operating system	18
Installing other operating systems	19
Updating your antivirus software	19
Shutting down the computer	19
Installing external options	19
Features	19
Specifications	21
Chapter 4. Software overview	23
Software provided with your Windows operating system	23
Software provided by Lenovo	23
PC-Doctor for Windows, PC-Doctor for Windows PE	24
Adobe Acrobat Reader	24
Chapter 5. Using the Setup Utility	25
Starting the Setup Utility program	25
Viewing and changing settings	25
Changing the language setting for the BIOS	25
Using passwords	25
Password considerations	26
User Password	26
Administrator or Supervisor Password	26
Setting, changing, and deleting a password	26
Selecting a startup device	26
Selecting a temporary startup device	27
Selecting or changing the boot device sequence	27
Exiting from the Setup Utility program	27
Chapter 6. Updating system programs	29
Using system programs	29
Updating (flashing) BIOS from a diskette or CD-ROM	29
Changing settings using the utility diskette	30
Updating (flashing) BIOS from your operating system	30
Recovering from a POST/BIOS update failure	30
Chapter 7. Troubleshooting and diagnostics	33
Basic troubleshooting	33
Diagnostic programs	34
PC-Doctor for Windows	35
PC-Doctor for DOS	35
Creating a diagnostic CD image	35
Creating diagnostic diskettes	36
Running diagnostics from the CD or diskettes	36
Running diagnostics from the Rescue and Recovery workspace	36
PC-Doctor for Windows PE	37
Running diagnostics from the Rescue and Recovery workspace	37
Cleaning the mouse	37
Optical mouse	37
Non-optical mouse	38
Chapter 8. Recovering software	41
Creating and using the Product Recovery disc	41
Performing backup and recovery operations	42
Using the Rescue and Recovery workspace	43
Creating and using rescue media	44
Creating and using a Recovery Repair diskette	45
Recovering or installing device drivers	46
Setting a rescue device in the startup sequence	47
Solving recovery problems	47
Chapter 9. Getting information, help, and service	49
Information resources	49
Online Books folder	49
ThinkVantage Productivity Center	49
Access Help	50
Safety and Warranty	50
www.lenovo.com	50
Help and service	50
Using the documentation and diagnostic programs	51
Calling for service	51
Using other services	52
Purchasing additional services	52
Appendix A. Manual modem commands	53
Basic AT commands	53
Extended AT commands	55
MNP/V.42/V.42bis/V.44 commands	56
Fax Class 1 commands	57
Fax Class 2 commands	57
Voice commands	58
Appendix B. Notices	61
Television output notice	62
Trademarks	62

Lenovo A61e User Guide - Page 37

PC-Doctor, Windows, Cleaning, mouse, Optical

Page 37 highlights