Lenovo B40-70 Hardware Maintenance Manual - Lenovo B40-xx Notebook - Page 24

What to do first, Note for warranty, The following are not covered under warranty - laptop ()

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Lenovo B40-30/B40-45/ B40-70 Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2. Date of service 3. Date on which the machine failed 4. Date of purchase 5. Procedure index and page number in which the failing FRU was detected 6. Failing FRU name and part number 7. Machine type, model number, and serial number 8. Customer's name and address Note for warranty: During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. The following is a list of some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use. Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list: The following are not covered under warranty: • LCD panel cracked from the application of excessive force or from being dropped • Scratched (cosmetic) parts • Distortion, deformation, or discoloration of the cosmetic parts • Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force • Damage caused by liquid spilled into the system • Damage caused by the improper insertion of a PC Card or the installation of an incompatible card • Improper disk insertion or use of an optical drive • Diskette drive damage caused by pressure on the diskette drive cover, foreign material in the drive, or the insertion of a diskette with multiple labels • Damaged or bent diskette eject button • Fuses blown by attachment of a nonsupported device • Forgotten computer password (making the computer unusable) • Sticky keys caused by spilling a liquid onto the keyboard • Use of an incorrect AC adapter on laptop products The following symptoms might indicate damage caused by nonwarranted activities: • Missing parts might be a symptom of unauthorized service or modification. • If the spindle of a hard disk drive becomes noisy, it may have been subjected to excessive force, or dropped. 20

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Lenovo B40-30/B40-45/ B40-70
Hardware Maintenance Manual
20
When
 
you
 
do
 
return
 
an
 
FRU,
 
you
 
must
 
include
 
the
 
following
 
information
 
in
 
the
 
parts
 
exchange
 
form
 
or
 
parts
 
return
 
form
 
that
 
you
 
attach
 
to
 
it:
1.
Name
 
and
 
phone
 
number
 
of
 
servicer
2.
Date
 
of
 
service
3.
Date
 
on
 
which
 
the
 
machine
 
failed
4.
Date
 
of
 
purchase
5.
Procedure
 
index
 
and
 
page
 
number
 
in
 
which
 
the
 
failing
 
FRU
 
was
 
detected
6.
Failing
 
FRU
 
name
 
and
 
part
 
number
7.
Machine
 
type,
 
model
 
number,
 
and
 
serial
 
number
8.
Customer’s
 
name
 
and
 
address
Note for warranty:
 
During
 
the
 
warranty
 
period,
 
the
 
customer
 
may
 
be
 
responsible
 
for
 
repair
 
costs
 
if
 
the
 
computer
 
damage
 
was
 
caused
 
by
 
misuse,
 
accident,
 
modification,
 
unsuitable
 
physical
 
or
 
operating
 
environment,
 
or
 
improper
 
maintenance
 
by
 
the
 
customer.
The
 
following
 
is
 
a
 
list
 
of
 
some
 
common
 
items
 
that
 
are
 
not
 
covered
 
under
 
warranty
 
and
 
some
 
symptoms
 
that
 
might
 
indicate
 
that
 
the
 
system
 
was
 
subjected
 
to
 
stress
 
beyond
 
normal
 
use.
Before
 
checking
 
problems
 
with
 
the
 
computer,
 
determine
 
whether
 
the
 
damage
 
is
 
covered
 
under
 
the
 
warranty
 
by
 
referring
 
to
 
the
 
following
 
list:
The following are not covered under warranty:
•
LCD
 
panel
 
cracked
 
from
 
the
 
application
 
of
 
excessive
 
force
 
or
 
from
 
being
 
dropped
•
Scratched
 
(cosmetic)
 
parts
•
Distortion,
 
deformation,
 
or
 
discoloration
 
of
 
the
 
cosmetic
 
parts
•
Plastic
 
parts,
 
latches,
 
pins,
 
or
 
connectors
 
that
 
have
 
been
 
cracked
 
or
 
broken
 
by
 
excessive
 
force
•
Damage
 
caused
 
by
 
liquid
 
spilled
 
into
 
the
 
system
•
Damage
 
caused
 
by
 
the
 
improper
 
insertion
 
of
 
a
 
PC
 
Card
 
or
 
the
 
installation
 
of
 
an
 
incompatible
 
card
•
Improper
 
disk
 
insertion
 
or
 
use
 
of
 
an
 
optical
 
drive
•
Diskette
 
drive
 
damage
 
caused
 
by
 
pressure
 
on
 
the
 
diskette
 
drive
 
cover,
 
foreign
 
material
 
in
 
the
 
drive,
 
or
 
the
 
insertion
 
of
 
a
 
diskette
 
with
 
multiple
 
labels
•
Damaged
 
or
 
bent
 
diskette
 
eject
 
button
•
Fuses
 
blown
 
by
 
attachment
 
of
 
a
 
nonsupported
 
device
•
Forgotten
 
computer
 
password
 
(making
 
the
 
computer
 
unusable)
•
Sticky
 
keys
 
caused
 
by
 
spilling
 
a
 
liquid
 
onto
 
the
 
keyboard
•
Use
 
of
 
an
 
incorrect
 
AC
 
adapter
 
on
 
laptop
 
products
The following symptoms might indicate damage caused by nonwarranted
activities:
•
Missing
 
parts
 
might
 
be
 
a
 
symptom
 
of
 
unauthorized
 
service
 
or
 
modification.
 
•
If
 
the
 
spindle
 
of
 
a
 
hard
 
disk
 
drive
 
becomes
 
noisy,
 
it
 
may
 
have
 
been
 
subjected
 
to
 
excessive
 
force,
 
or
 
dropped.
What to do first