Lenovo IdeaPad N586 (English) Safty and General Information Guide - Page 29

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Chapter 3. Getting help and service Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms. Be sure to retain your proof of purchase to obtain warranty service. If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, and recorded information before you call. When calling for technical assistance, please have the following information available: • Machine Type and Model • Serial number of your computer and your proof of purchase • Description of the problem • Hardware and software configuration information for your system Note: For the latest list of customer support center telephone numbers and hours of operation, go to http://consumersupport.lenovo.com/. If the number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative. 23

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Chapter 3. Getting help and service
23
Refer
t
o yo
u
r Le
n
ovo hardware warra
nt
y for a f
u
ll expla
n
a
ti
o
n
of Le
n
ovo
warra
nt
y
t
erms. Be s
u
re
t
o re
t
a
in
yo
u
r proof of p
u
rchase
t
o ob
t
a
in
warra
nt
y
serv
i
ce.
If poss
i
ble, be
n
ear yo
u
r comp
ut
er whe
n
yo
u
make yo
u
r call
in
case
t
he
t
ech
ni
cal ass
i
s
t
a
n
ce represe
nt
a
ti
ve
n
eeds
t
o help yo
u
resolve a comp
ut
er
problem. Please e
n
s
u
re
t
ha
t
yo
u
have dow
n
loaded
t
he mos
t
c
u
rre
nt
dr
i
vers
a
n
d sys
t
em
u
pda
t
es, a
n
d recorded
in
forma
ti
o
n
before yo
u
call. Whe
n
call
ing
for
t
ech
ni
cal ass
i
s
t
a
n
ce, please have
t
he follow
ing
in
forma
ti
o
n
ava
i
lable:
• Mach
in
e Type a
n
d Model
•
S
er
i
al
nu
mber of yo
u
r comp
ut
er a
n
d yo
u
r proof of p
u
rchase
• Descr
i
p
ti
o
n
of
t
he problem
• Hardware a
n
d sof
t
ware co
n
f
igu
ra
ti
o
n
in
forma
ti
o
n
for yo
u
r sys
t
em
Note:
For
t
he la
t
es
t
l
i
s
t
of c
u
s
t
omer s
u
ppor
t
ce
nt
er
t
elepho
n
e
nu
mbers a
n
d ho
u
rs
of opera
ti
o
n
,
g
o
t
o h
tt
p://co
n
s
u
mers
u
ppor
t
.le
n
ovo.com/
. If
t
he
nu
mber
for yo
u
r co
unt
ry or re
gi
o
n
i
s
n
o
t
l
i
s
t
ed, co
nt
ac
t
yo
u
r Le
n
ovo reseller or
Le
n
ovo marke
ting
represe
nt
a
ti
ve.