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Lenovo M58e Hardware Maintenance Manual - Page 52

PC-Doctor for DOS, Creating a diagnostic CD/DVD image, Running diagnostics from the disc

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3. When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens. 4. From the Rescue and Recovery workspace, select Launch Advanced Rescue and Recovery → Diagnose hardware. 5. The diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help. 6. Follow the instructions on the screen. PC-Doctor for DOS You can also download the latest version of the PC-Doctor for DOS diagnostic program from: http://www.lenovo.com/support The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use PC-Doctor for DOS, if you are unable to start the Windows operating system or if Lenovo System Toolbox and PC-Doctor for Windows PE have not been successful in isolating a possible problem. You can run PC-Doctor for DOS from a diagnostic CD/DVD image that you create. Creating a diagnostic CD/DVD image To create a diagnostic CD/DVD image, download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program from http://www.lenovo.com/support After you download the image, you can create the CD/DVD using any CD/DVD burning software. Running diagnostics from the disc To run diagnostics from the diagnostic CD/DVD image that you created, do the following: 1. Make sure the computer is turned off. 2. Insert the disc into the optical drive. 3. Restart the computer. Note: If the diagnostic program does not start, you might not have your optical drive set as a startable device. See "Selecting a startup device" on page 51 for instructions on how to change the startup device. 4. When the diagnostics program opens, follow the instructions on the screen. 5. When the program finishes, be sure to remove the disc from the drive. 6. Select the diagnostic test you want to run. Press the F1 key for additional help. Navigating through the diagnostics programs Use the cursor movement keys to navigate within the menus. v The Enter key is used to select a menu item. v The Esc key is used to back up to the previous menu. v For online help select F1. Running tests There are four ways to run the diagnostic tests. v Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter. 46 Hardware Maintenance Manual

Section	Page
Contents	5
Chapter 1. About this manual	7
Important Safety Information	7
Important information about replacing RoHS compliant FRUs	8
Chapter 2. Safety information	9
General safety	9
Electrical safety	9
Voltage-selection switch	11
Safety inspection guide	11
Handling electrostatic discharge-sensitive devices	12
Grounding requirements	13
Safety notices (multi-lingual translations)	13
Chapter 3. General information	45
The ThinkVantage Productivity Center program	45
Additional information resources	45
Specifications	46
Types 7258, 7260, 7268, 7270, 7280, 7296, 7298, 7304, 7307,7413, 7491, and 7508	46
Types 7259, 7267, 7269, 7279, 7297, 7303, 7306, 7487, 7506, and 7514	46
Chapter 4. General Checkout	49
Problem determination tips	49
Chapter 5. Diagnostics	51
Lenovo System Toolbox	51
PC-Doctor for Windows PE	51
Running diagnostics from the Rescue and Recovery workspace	51
PC-Doctor for DOS	52
Creating a diagnostic CD/DVD image	52
Running diagnostics from the disc	52
Navigating through the diagnostics programs	52
Running tests	52
Test results	53
Quick and Full erase - hard drive	54
Viewing the test log	54
Chapter 6. Using the Setup Utility	55
Starting the Setup Utility program	55
Viewing and changing settings	55
Using passwords	55
Password considerations	55
Power-On Password	56
Privileged Access Password	56
Setting, changing, and deleting a password	56
Enabling or disabling a device	56
Selecting a startup device	57
Selecting a temporary startup device	57
Selecting or changing the startup device sequence	57
Advanced settings	58
Exiting from the Setup Utility program	58
Chapter 7. Symptom-to-FRU Index	59
Hard disk drive boot error	59
Power Supply Problems	59
Diagnostic error codes	60
Beep symptoms	81
POST error codes	82
Miscellaneous error messages	84
Undetermined problems	85
Chapter 8. Replacing FRUs (Types 7258, 7260, 7268, 7270, 7280, 7296, 7298, 7304, 7307,7413, 7491, and 7508)	87
Locations	88
Rear connectors	88
Computer components	89
System board connectors	90
Removing the computer cover	91
Removing and installing the front bezel	93
Replacing the power supply assembly	94
Replacing the system board	96
Replacing the heat sink and fan assembly	98
Replacing the microprocessor	100
Replacing a memory module	104
Installing or replacing an adapter card	106
Replacing the primary hard disk drive	108
Replacing the secondary hard disk drive	111
Replacing an optical drive	115
Replacing the diskette drive or card reader	116
Replacing the front fan assembly	118
Replacing the rear fan assembly	120
Replacing the front audio/USB assembly	122
Replacing the power switch/LED assembly	123
Replacing the CMOS battery	124
Replacing the Internal speaker	125
Completing the FRU replacement	126
Chapter 9. Replacing FRUs (Types 7259, 7267, 7269, 7279, 7290, 7297, 7303, 7306, 7408, 7487, 7506 and 7514)	127
Locations	128
Rear connectors	128
Computer components	129
System board connectors	130
Opening the cover	131
Accessing system board components and drives	132
Replacing a memory module	133
Replacing the battery	134
Replacing the power supply	135
Replacing the system board	137
Replacing the microprocessor	140
Replacing the heat sink and fan assembly	143
Replacing the hard disk drive	144
Replacing the optical drive	147
Replacing the internal speaker	150
Replacing the power switch/LED assembly	151
Replacing the card reader	152
Installing or replacing an adapter card	153
Completing the FRU replacement	156
Chapter 10. FRU lists	157
Machine Type 7258	157
Machine Type 7259	169
Machine Type 7260	180
Machine Type 7267	191
Machine Type 7268	202
Machine Type 7269	213
Machine Type 7270	224
Machine Type 7279	235
Machine Type 7296	246
Machine Type 7297	257
Machine Type 7298	268
Machine Type 7303	280
Machine Type 7304	292
Machine Type 7306	303
Machine Type 7307	314
Machine Type 7408	326
Machine Type 7491	337
Machine Type 7506	349
Machine Type 7508	360
Machine Type 7514	372
Special bid information	382
Chapter 11. Additional Service Information	385
Security features	385
Hardware controlled Passwords	385
Operating system password	385
Vital product data	385
BIOS levels	385
Flash update procedures	385
Updating (flashing) BIOS from a disc	386
Updating (flashing) BIOS from your operating system	386
Recovering from a POST/BIOS update failure	386
Power management	388
Automatic configuration and power interface (ACPI) BIOS	388
Automatic Power-On features	388
Appendix. Notices	389
Television output notice	390

Match case Limit results 1 per page

When you hear beeps or see a logo screen, stop pressing the F11 key. The

Rescue and Recovery workspace opens.

From the Rescue and Recovery workspace, select

Launch Advanced Rescue

and Recovery

→

Diagnose hardware

The diagnostic program opens automatically. Select the diagnostic test you

want to run. Press the F1 key for additional help.

Follow the instructions on the screen.

PC-Doctor for DOS

You can also download the latest version of the PC-Doctor for DOS diagnostic

program from:

http://www.lenovo.com/support

The PC-Doctor for DOS diagnostic program runs independently of the Windows

operating system. Use PC-Doctor for DOS, if you are unable to start the Windows

operating system or if Lenovo System Toolbox and PC-Doctor for Windows PE

have not been successful in isolating a possible problem. You can run PC-Doctor

for DOS from a diagnostic CD/DVD image that you create.

Creating a diagnostic CD/DVD image

To create a diagnostic CD/DVD image, download a self-starting bootable

CD/DVD image (known as an ISO image) of the diagnostic program from

http://www.lenovo.com/support

After you download the image, you can create the CD/DVD using any CD/DVD

burning software.

Running diagnostics from the disc

To run diagnostics from the diagnostic CD/DVD image that you created, do the

following:

Make sure the computer is turned off.

Insert the disc into the optical drive.

Restart the computer.

Note:

If the diagnostic program does not start, you might not have your optical

drive set as a startable device. See “Selecting a startup device” on page

51 for instructions on how to change the startup device.

When the diagnostics program opens, follow the instructions on the screen.

When the program finishes, be sure to remove the disc from the drive.

Select the diagnostic test you want to run. Press the F1 key for additional help.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

The

Enter

key is used to select a menu item.

The

Esc

key is used to back up to the previous menu.

For online help select

Running tests

There are four ways to run the diagnostic tests.

Using the cursor movement keys, highlight

Run Normal Test

Run Quick Test

from the Diagnostics menu and then press

Enter

Hardware Maintenance Manual