Lenovo NetVista Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system
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- Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 1
IBM Hardware Maintenance Manual Type 6029 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 2
- Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 3
IBM Hardware Maintenance Manual Type 6029 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 4
information and the product it supports, be sure to read This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative. - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 5
Index . . . 39 Hard disk drive boot error 39 Power Supply Errors 39 Diagnostic error codes 41 Beep symptoms 59 No-beep symptoms 61 POST error codes 62 Miscellaneous error messages 77 Undetermined problems 79 Chapter 8. Parts listing 85 Chapter 9. Additional Service Information 87 Security - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 6
iv Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 7
problem determination tips. Note: This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively. Before servicing an IBM décrites par les instructions. Lesen Sie alle - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 8
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação. Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. 2 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 9
, refer to the information supplied with that software package. Notes: v Type 6029 computers default to come up quiet (no beep and no memory count and checkpoint code display) when no errors are detected by POST. v To enable beep and memory count and checkpoint code display when a successful POST - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 10
the setting. 5. Select Automatic Hardware Power Management. 6. Set Automatic Hardware Power Management to Disabled. 7. If the problem persists, continue to 003 . 003 Run the Diagnostic programs. If necessary, refer to "Diagnostics" on page 14. v If you receive an error, replace the part that the - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 11
and MMX technology Memory v Support for two dual in-line memory modules (DIMMs) v 512 KB flash memory for system programs Internal drives v 3.5-inch, 1.44 MB diskette drive v Internal hard disk drive v CD-ROM, DVD-ROM, or CD-RW drive. Video subsystem Dynamic video memory technology Audio subsystem - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 12
diskette drive, keyboard, or mouse v Unattended start mode v Diskette and hard disk I/O control v Serial and parallel port I/O control v Security profile by device IBM preinstalled software The computer might come with preinstalled software. If it does, an operating system, device drivers to support - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 13
Me) v Microsoft Windows 98 Physical specifications This section lists the physical specifications of the computer. 1. The operating systems listed here are being tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by IBM as compatible - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 14
Width: power levels indicate an upper limit, below which a large number of computers will operate. Note: The computer Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use. 8 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 15
v Internal options - System memory, called dual inline memory modules (DIMMs) - Peripheral component interconnect (PCI) adapters - Internal drives, such as: - CD drive or DVD drive - CD drive and DVD drive - Hard disk - Diskette drives and other removable media drives For the latest information - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 16
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following tools are available to help identify and resolve hardware-related problems. v Setup Utility program v Power-On Self-Test (POST) - POST Beep Codes - Error Code Format v Diagnostics program v Recovery utility - Full recovery - Partial recovery v Repair utility © Copyright IBM Corp. 2001 11 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 18
place when service is complete. The Setup Utility (configuration) program is stored in the permanent memory of the computer. This Power-on the computer. 3. When the Setup Utility prompt appears on the screen during start-up, press F1. The Setup Utility menu will appear. 4. Follow the instructions - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 19
Recovery program on the hard disk. 6. Recovery CD In the event of a Hard Disk Drive failure, a Recovery CD can be used to restore the Hard Disk Drive to the original factory preset. Be sure to use the Recovery CD FRU list to obtain the proper recovery CD for the computer model you are servicing - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 20
error codes and messages, see ″Symptom-to-FRU Index″ on page 39. Diagnostics program download To download the Diagnostics program, do the following: v Go to http://www.ibm.com/. v Select Support. v Select Personal computing from the ″Get product support Test selection To select one or more tests, - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 21
date. - Diagnostics were run on the specified IBM computer. - The diagnostic error code is recorded correctly. v Text: Description of the error. Note: See "Diagnostic error codes" on page 41 for error code listings. Hard file Smart test Use the Hard File Smart Test when the system management tool - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 22
v Destroys the Master Boot Record (MBR) on the hard drive. v Destroys all copies of the FAT Table on all partitions (both the master and backup). v Destroys the partition table. v Provides messages that warn the user that this is a non-recoverable process. 16 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 23
select the Quick Erase or Full Erase Hard Drive utility, use the following procedure. 1. Select the UTILITY option on the toolbar and press Enter. 2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions. Viewing the test log Errors reported by the diagnostic test - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 24
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external options This chapter shows the various external connectors on the computer to which can be attached external options, such as external , and then use the instructions that come with the option to help make the connection and install any software or device drivers that are required for the - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 26
Locating connectors on the front of the computer The following illustration shows the locations of the USB connectors on the front of the computer. 1 and 2 USB connectors 20 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 27
locations of the connectors on the back of the computer. 1 Power connector 2 Mouse connector 3 Keyboard connector 4 Serial connector 5 Parallel connector 6 Monitor Note: Some connectors on the rear of the computer are color-coded to help determine where to connect the cables on the - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 28
are not preinstalled at http://www.ibm.com/pc/support/ on the World Wide Web. Installation instructions are provided in README files with the device driver files. Installing internal options The capabilities of the computer can be expanded by adding memory, drives, or adapters. When installing an - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 29
, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer. 2. Unplug all power cords from electrical outlets. 3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 30
3 PCI slots 4 PCI adapter 5 Power supply Identifying parts on the system board The system board is the main circuit board in the computer. It provides basic computer functions and supports a variety of devices that are IBM-installed or that can be installed later. 24 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 31
6 Hard disk LED connector 7 Power LED connector 8 Diskette drive connector 9 Secondary IDE connector 10 Primary IDE connector 11 Front USB connector 12 Battery 13 Virtual clear CMOS/BIOS recovery jumper (JP14) 14 PCI slots 15 CD-ROM audio connector 16 Front panel connector Installing memory The - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 32
the DIMM out of the DIMM slot. 6. Close the retaining clips. What to do next: v Replace any adapters that were removed. v Replace the power supply. v To work with another option, go to the appropriate section. v To complete the installation, go to "Replacing the cover and connecting the cables" on - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 33
Installing and removing adapters This section provides information and instructions for installing and removing adapters. The computer has three expansion slots for PCI adapters. You can install an adapter up to 228 mm (9 inches) long. To install an adapter: 1. Remove the cover. - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 34
4. Install the adapter into the appropriate slot on the system board. 5. Secure the adapter with the screw as shown. To remove an adapter: 1. Remove the cover. See "Removing the cover" on page 23. 28 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 35
to correctly connect the internal drive cables to the installed drive. Drive specifications Type 6029 computers come with the following IBM-installed drives: v A CD-ROM, DVD-ROM, or CD-RW drive in bay 1 (some models) v A 3.5-inch diskette disk drive in bay 3 v A 3.5-inch hard drive in bay 4 Any bay - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 36
(preinstalled in some models) 5.25-inch hard disk drive 5.25-inch hard disk drive 3.5-inch hard disk drive (requires a mounting bracket) CD-ROM drive DVD-ROM drive CD-RW drive 3.5-inch diskette drive (preinstalled) 3.5-inch hard disk drive Notes: 1. Drives that are greater than 43.0 mm (1.7 in - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 37
two cables; a four-wire power cable that connects to the power supply and a signal cable that connects to the system board. For a CD-ROM drive, there might also be an audio cable. The steps to connect an IDE drive are different depending on the type of drive being connected. Use one of the following - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 38
the extra connector in the signal cable to the new hard disk drive. 3. The computer has extra power connectors for additional drives. Connect a power connector to the drive. Changing the battery The computer has a special type of memory that maintains the date, time, and settings for built-in - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 39
removing adapters" on page 27 for instructions for replacing adapters. 8. Replace the cover, and plug in the power cord. See "Replacing the cover and connecting the cables". Note: When the computer is turned on for the first time after battery replacement, an error message might be displayed. This - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 40
19. 5. To update the configuration, see "Setup Utility program" on page 12. Important: When the power cord is first plugged in, the computer might appear to turn on for a few seconds and then turn off. This is a normal sequence to enable the computer to initialize. 34 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 41
are to be done by trained service technicians only. Important: Before you do the following: 1. Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See and power cords. 2. Remove the cover. See "Removing the cover" on page 23 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 42
the following: 1. Turn off the computer and peripheral devices and disconnect all external cables and power cords; then, remove the cover. See "Removing the cover" on page 23. 2. Remove the bezel. See "Front bezel" on page 35. 3. Disconnect all hard disk drive wires. 36 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 43
4. Remove the screws securing the hard disk drive. 5. Remove the disk drive. Note: When replacing the hard disk drive, make sure you obtain the proper Recovery CD to install after you install the new hard drive. Power supply To remove the power supply, do the following: Chapter 6. FRU Removals 37 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 44
cords; then, remove the cover. See "Removing the cover" on page 23. 2. Disconnect all power supply wires. 3. Remove the four screws holding the power supply to the back of the chassis. 4. Lift out the power supply. System board To remove the system board, do the following: 1. Turn off the server and - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 45
(back-up) the failing hard disk drive. 2. Using the operating systems programs, format the hard disk drive. Replace the hard disk drive. Power Supply Errors If the power-on indicator is not on, the power supply fan is not running, or the computer will not power-off, use the following procedures - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 46
Check/Verify Check the power-on switch for continuity. FRU/Action Power-on Switch 40 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 47
Error Code 000-000-XXX BIOS Test Passed 000-002-XXX BIOS Timeout 000-024-XXX BIOS Addressing test failure 000-025-XXX BIOS Checksum Value error 000-026-XXX FLASH data error 000-027-XXX BIOS Configuration/Setup error 000-034-XXX BIOS 2. Flash the system 3. Run memory test 4. System board 1. Flash the - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 48
Diagnostic Error Code 000-197-XXX BIOS test warning 000-198-XXX BIOS test aborted 000-199-XXX BIOS test failed, cause unknown 000-250-XXX BIOS APM failure 000-270-XXX BIOS ACPI failure 001-000-XXX System Test Passed 001-00X-XXX System Error 001-01X-XXX System Error 001-024-XXX System Addressing test - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 49
error 001-268-XXX System IRQ1 failure 001-269-XXX System IRQ2 failure 001-270-XXX System IRQ3 failure FRU/Action 1. Adapter card 2. System board 1. Flash the system 2. System board 1. Power-off/on system and re-test 2. System board 1. Power problems″ section 1. Go to the ″Undetermined problems″ - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 50
Error Code 001-271-XXX System IRQ4 failure 001-272-XXX System IRQ5 failure 001-273-XXX System IRQ6 (diskette drive System IRQ14 (hard disk drive) failure 001 error 001-293-XXX System CMOS Battery 001-298-XXX System RTC date/time update System board 1. Hard disk drive cable 2. Hard disk drive 3. System - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 51
test failure 005-025-XXX Video Checksum Value error 005-027-XXX Video Configuration/Setup error 005-031-XXX Video Device Cable failure 005-032-XXX Video Device Controller failure 005-036-XXX Video Register error 005-038-XXX System BIOS extension failure 005-040-XXX Video IRQ failure 005-195-XXX - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 52
problems″ section 2. Flash the system and re-test 3. Replace component under function test 005-2XX-XXX 005-3XX-XXX Video subsystem error 1. Video card, if installed 2. System board 006-000-XXX Diskette interface Test Passed 1. No action 006-0XX-XXX Diskette interface error 1. Diskette drive - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 53
Diagnostic Error Code FRU/Action 011-000-XXX Serial port Interface Test Passed 1. No action 011-001-XXX Serial port Presence 1. Remove external serial device, if present 2. Run setup, enable port 3. System board 011-002-XXX 011-003-XXX Serial port Timeout/Parity error 1. System board 011-013 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 54
Diagnostic Error Code 014-001-XXX Parallel port Presence 014-002-XXX 014-003-XXX Parallel port Timeout/Parity error 014-013-XXX 014-014-XXX Parallel port Control Signal/Loopback test failure 014-015-XXX Parallel port External Loopback failure 014-027-XXX Parallel port Configuration/Setup error 014- - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 55
Error Code 015-002-XXX USB port Timeout 015-015-XXX USB port External Loopback failure 015-027-XXX USB port Configuration/Setup error the system 2. Flash the system 3. Run memory test 4. System board 1. Remove USB to the ″Undetermined problems″ section 1. Go to the ″Undetermined problems″ section 2. - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 56
″ section 018-199-XXX PCI Card test failed, cause unknown 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 018-250-XXX PCI Card Services error 1. PCI card 2. Riser card, if installed 3. System board 020-000-XXX PCI Interface - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 57
Passed FRU/Action 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 1. PCI card 2. Riser card, if installed 3. System board 1. No action 1. IDE signal cable 2. Check power supply 3. IDE device 4. System board 1. IDE signal cable - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 58
Error Code 030-00X-XXX 030-01X-XXX SCSI interface failure 030-027-XXX SCSI interface Configuration/Setup error 030-03X-XXX 030-04X-XXX SCSI interface error 030-195-XXX SCSI interface Test aborted by user 030-196-XXX SCSI interface test halt, error signal cable 2. Check power supply 3. SCSI device 4. - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 59
Diagnostic Error Code 035-196-XXX RAID interface test halt, error threshold exceeded 035-197-XXX enabled 2. Flash the system and re-test 3. Go to the ″Undetermined problems″ section 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 60
Diagnostic Error Code FRU/Action 071-199-XXX Audio port test failed, cause unknown 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 071- by user 1. Information 2. Re-start the test, if necessary 54 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 61
Diagnostic Error Code 086-196-XXX Mouse Port interface test halt, error threshold exceeded 086-197-XXX Mouse enabled 2. Flash the system and re-test 3. Go to the ″Undetermined problems″ section 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 62
Sensor(s) test failed, cause unknown 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 170-250-XXX 170-251-XXX Voltage Sensor(s) Voltage limit error 1. Power supply 2. System board 170-254-XXX Voltage Sensor(s) Voltage Regulator - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 63
-XXX CD-ROM Drive error 217-000-XXX Hard Disk Drive Test Passed 217-25X-XXX 217-26X-XXX Hard Disk Drive (IDE) error FRU/Action 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 1. Check fans 2. Check Power supply 3. Microprocessor - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 64
Test Passed 415-XXX-XXX Modem error FRU/Action 1. Hard Disk Drive Cable 2. Check power supply voltages 3. Hard Disk drive (SCSI) 4. SCSI adapter card 5. System board 1. No action 1. Remove the Hi-Capacity Cartridge Drive and re-test the system 1. Keyboard 2. Check and test mouse 3. System board - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 65
following examples. Beeps 1-2-X 4 Description v One beep v A pause (or break) v Two beeps v A pause (or break) v Any number of breaks Four continuous beeps Use the following table to diagnose beep symptoms. Beep Symptom 1-1-3 CMOS read-write error 1-2-2-3 ROM BIOS check error 1-2-1 Programmable - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 66
CMOS configuration info validation failed 2-3-1 Screen initialization failed 2-3-2 Screen memory failed 2-3-3 Screen retrace failed 1-2 Search for video ROM failed All other beep code sequences Continuous beep Repeating short beeps FRU/Action 1. Battery 2. System Board 1. Jumper on J28 2. System - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 67
No-beep symptoms Symptom/Error No beep during POST but computer works correctly. No beep during POST. FRU/Action 1. System Board 1. See "Undetermined problems" on page 79. 2. System Board 3. Memory Module 4. Any Adapter or Device 5. Riser Card 6. Power Cord 7. Power Supply Chapter 7. Symptom-to- - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 68
that the hard disk drive is working If the POST finishes without detecting any problems, a single beep sounds and the first screen of the operating system or application program appears. Note: Type 6029 computers default to come up quiet (no beep and no memory count and checkpoint code display) when - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 69
POST Error Code 111 I/O channel parity error 114 Adapter ROM error 129 Internal cache test error 135 Fan failure 151 System board failure 161 Bad CMOS battery 162 Configuration mismatch 163 Date and Time Incorrect 164 Memory Size Error 166 Boot Block Check Sum Error 167 No Processor BIOS Update - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 70
POST Error Code 168 Alert on LAN error 17X, 18X 175 Primary Copy of Secure Data is damaged 176 The System has been tampered with 177 Corrupted Administrator Password 178 179 Boot Integrity Services Segment Error 183 184 Asset Control Antenna not detected 185 Corrupted boot sequence 186 Security - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 71
POST Error Code 225 229 External cache test error 262 POST detected a base memory or extended memory type error 301 Keyboard Error 303 With an 8603 error 303 With no 8603 error 3XX Not listed above 5XX 601 602 604 And able to run diagnostics 605 POST cannot unlock the diskette drive 662 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 72
Error Code FRU/Action 6XX Not listed above 1. Diskette Drive 2. System Board 3. Riser card 4. External Drive Adapter 5. Diskette Drive Cable 6. Power Supply 762 Math coprocessor configuration error 2. System Board 1116 Interrupt error 1. Run Enhanced Diagnostics 66 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 73
1. SDLC Adapter 1. Run FDISK to ensure at least one active partition is set active 1. 36/38 Workstation Adapter 1. Run Configuration. (See "Setup Utility program" on page 12.) 1. Hard Disk Drive 2. System Board 3. Riser card 4. Hard Disk Cable 5. Power Supply Chapter 7. Symptom-to-FRU Index 67 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 74
available to allow PCI adapters to properly configure. 3. Remove any suspect ISA adapters. 4. Rerun diagnostics. 5. PCI Adapter 1803 PCI/PnP Error! Not Enough Memory Space Available 1. Run Setup and verify PCI/ISA configuration settings. 2. If necessary, set ISA adapters to Not available to allow - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 75
POST Error Code 180X, 188X PCI configuration or resource error 1962 No operating system found 209X 20XX Not listed above 21XX 2401, 2402 If screen colors change 2401, 2402 If screen colors are OK 2409 2410 2462 Video memory configuration error 4611, 4630 4612, 4613, 4640, 4641 4650 46XX Not listed - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 76
POST Error Code 5962 An IDE device (other than hard drive) configuration error 62XX 63XX 64XX 71XX 74XX 76XX 78XX 79XX 80XX 84XX 8601, 8602 8603, 8604 Pointing Device Error 86XX Not listed above 89XX 91XX 96XX 10101, 10102, 10104, 10105, 10106, 10107, 10108, 10109, 10111, 10112, 10113, 10114, 10115, - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 77
POST Error Code 10103, 10110, 101171 10117 Not IBM modem 2. Modem 1. Check PSTN Cable 2. External DAA (if installed) 3. Modem 1. Modem 1. Data/Fax Modem 2. System Board 3. Riser card 1. Modem Adapter/A 2. Data/Fax Modem 3. System Board 4. Riser card 1. Run Enhanced Diagnostics 2. Hard Disk Drive - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 78
Run Enhanced Diagnostics Information only 1. Hard Disk Drive (ESDI) 2. Drive Cable 3. System Board 1. Run Enhanced Diagnostics 1. Run Enhanced Diagnostics 1. Check Configuration 2. Ethernet Adapter 1. Power-off computer, wait ten seconds then power-on the computer 2. Ethernet Adapter 1. Check Cables - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 79
POST Error Code 119XX 121XX 136XX 137XX 141XX 143XX 14710, 14711 Video Adapter 2. Adapter Video Memory 1. Video Adapter 1. Video Adapter (if installed) 2. System Board 3. Riser card 4. Display (any type) 1. External Display 2. Video Adapter 1. FaxConcentrator Adapter 1. 120 MB Internal Tape Drive - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 80
210XXXX Internal bus, size unknown 210XXX1 External bus, size unknown 1. SCSI Hard Disk Drive 2. SCSI Adapter or System Board 3. SCSI Cable 4. SCSI ID Switch (on some models) Tape Drive amber LED remains on 1. Tape Drive 2. SCSI Cable (internal) 3. SCSI Adapter or System Board 74 Hardware - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 81
POST Error Code FRU/Action Tape Drive green ″in use″ LED fails to come on 1. Tape Drive 2. SCSI Adapter or System Board 3. SCSI Cable (internal) 4. SCSI Cable (external) Tape automatically ejected from drive 1. Tape Cassette Drive SCSI ID on rotary switch does not match SCSI ID set in - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 82
Adapter 1. External Power Control 2. ServerGuard Adapter 1. Update Diagnostic Software 1. Personal Dictation System 2. Adapter 3. System Board 1. External FRU (Speaker, Microphone) 1. Possible hard disk drive problem; see "Hard disk drive boot error" on page 39. 76 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 83
of new MAC address) 1. Power Supply 2. System Board 3. Riser card 1. Diskette Drive 2. System Board 3. Diskette Drive Cable 4. Riser card 1. System Board 2. Primary Hard Disk Drive 3. Hard Disk Drive Cable 4. Riser card 1. Run the Memory tests 2. Memory Module 3. System Board Chapter 7. Symptom - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 84
blank or illegible display) 1. Display 2. System Board Power-on indicator or hard disk drive in-use 1. Power Supply light not on, but computer works correctly 2. System Board 3. LED Cables Printer problems 1. Printer Program loads from the hard disk with a known-good diagnostics diskette in the - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 85
components (if installed) one at a time. a. Non-IBM devices b. External devices (modem, printer, or mouse) c. Any adapters d. Riser card e. Memory modules f. Extended video memory g. External Cache h. External Cache RAM i. Hard disk drive j. Diskette drive 3. Power-on the computer to re-test the - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 86
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32A 32C 33C 36A 36C 12A 12C 13C 16A 16C) 49P4538 2 Bezel (White) (models 10A 10C 30A 30C 40A 40C 50A 50C) 49P4541 3 CD-ROM Drive 48X (Black) (models 26A 26C 36A 36C 16A 16C) 33P3203 3 CD-ROM Drive 48X (Black) (models 26A 26C 36A 36C 16A 16C) 33P3207 © Copyright - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 88
10A 10C 40A 40C) 19K1560 5 40GB Hard Drive 5400rpm (models 26A 26C 36A 36C 16A 16C 30A 30C 50A 50C) 19K1562 6 System Board (all models) 33P0825 7 128MB Memory 133MHz (all models) 33L3074 8 Fan Sink (all models) 22P4368 9 Power Supply 145W (all models) 49P4539 Processor - Tualitin - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 89
Keyboards (Standard PS/2 Black) Arabic Belgian/French Belgian/UK Bulgarian Chinese/US (models 22C 23C 26C 32C 33C 36C 12C 13C 16C) Czech Danish Dutch French - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 90
Keyboards (Standard PS/2 White) US English (models 10A 30A 40A 50A) Arabic Belgian/French Turkish Turkish UK English US International Yugoslav/Latin Brazil/Portugese 84 Hardware Maintenance Manual 32P5040 32P5041 32P5042 32P5043 32P5044 32P5045 32P5046 32P5047 32P5048 32P5049 32P5050 32P5051 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 91
Power Cords Line Cord (models 12A 16A 10A 30A 40A 50A) Line Cord (models 12A 16A 10A 30A 40A 50A) Line Cord (models 12A 16A 10A - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 92
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top cover. 2. Refer to "Identifying parts on the system board - small desktop model" on page 31 to find the Virtual clear CMOS/BIOS recovery jumper. 3. Move the recovery jumper from normal to ROM recovery. 4. Power-on the computer. The system senses the change in the position and erases the password - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 94
entered and recognized by the computer. Vital product data Each computer has a unique Vital Product Data (VPD) code stored in the nonvolatile memory on the system board. After you replace the system board, the VPD must be updated. To update the VPD, see "Flash (BIOS/VPD) update procedure" on page 89 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 95
2 Support To update (flash) the BIOS, see "Flash (BIOS/VPD) update procedure" on page 89. Flash (BIOS/VPD) update procedure Attention: Refer to the information label located inside the system unit cover for any model-specific information. 1. Power-off the computer. Chapter 9. Additional Service - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 96
/BIOS recovery jumper to the ROM recovery position. Refer to "Identifying parts on the system board" on page 24 or the label inside the computer for more information. 3. Insert the upgrade diskette into the diskette drive. 4. Power-on the computer. The IBM Logo will appear. 5. When the Flash Update - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 97
components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Advanced Power Management and Rapid Resume™ Manager are features of some personal computers. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 98
Management to Enabled. 6. Select values for the three categories of power management (system power, processor speed, and display), as necessary. 7. Set Hard Disk to Enabled or Disabled. Note: This does not apply to SCSI drives. 8. Press Esc twice to return to the Configuration/Setup Utility program - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 99
are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology, and service information provided in this manual. Safety information The following section contains - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 100
. v Find the room emergency power-off (EPO) switch, disconnecting power before: - Performing a mechanical inspection - Working near power supplies off the power, if necessary. - Use only one hand when working with powered-on electrical voltages; these instructions are in the safety - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 101
The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Power-off the computer. Disconnect the power cord. Chapter 10. Related service - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 102
IBM alterations. Use good judgment as to the safety of any non-IBM power-supply cover fasteners (screws or rivets) have not been removed or tampered with. Handling electrostatic discharge-sensitive devices Any computer the specific service requirement. Note computers. 96 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 103
computer current from power, telephone all power cords possible, use one hand only to power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed power cords to outlet. 5. Turn device ON. To Disconnect 1. Turn everything OFF. 2. First, remove power - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 104
battery, use only IBM Part Number 33F8354 or CAUTION: When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 105
CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 106
todos os cabos dos dispositivos. CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu v Jogue ou coloque na água v Aqueça a mais de 100 C (212 F) 100 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 107
contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM. PRECAUCIÓN: Quando produtos a laser (unidades de os cabos de alimentação estejam desconectados da Chapter 10. Related service information 101 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 108
fonte de energia elétrica. 2 1 CUIDADO: CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. 102 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 109
Chapter 10. Related service information 103 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 110
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Chapter 10. Related service information 107 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 114
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aux systèmes de télécommunication et aux modems (sauf instruction contraire mentionnée dans les procédures d'installation et de par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si 10. Related service information 111 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 118
: Le bouton de mise sous tension/hors tension de l'unité et l'interrupteur d'alimentation du bloc d'alimentation ne coupent pas l'arrivée de courant 112 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 119
de prise de courant. 2 1 ATTENTION: Ne posez pas d'objet dont le poids dépasse 82 kg sur les unités montées en armoire. Chapter 10. Related service information 113 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 120
ßen. 5. Gerät einschalten. ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit v mit Wasser in Berührung bringen. v über 100 C erhitzen. 114 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 121
Instrumenten betrachten und den Strahlungsbereich meiden. ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. ACHTUNG: Chapter 10. Related service information 115 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 122
, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. 2 1 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. 116 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 123
dalle unità. ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal superiore ai 100 C v Cercare di ripararla o smontarla Chapter 10. Related service information 117 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 124
sono parti su cui effettuare l'assistenza tecnica. v L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose. PERICOLO Alcuni prodotti laser contengono all'interno un diodo laser di Classe 3A o Classe - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 125
siano scollegati dalla sorgente di alimentazione. 2 1 ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. Chapter 10. Related service information 119 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 126
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Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo las acciones siguientes: v Arrojarla al agua o sumergirla Chapter 10. Related service information 123 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 130
; evite la exposiciín directa al rayo. ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. PRECAUCIÓN: 124 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 131
fuente de alimentaciín. 2 1 PRECAUCIÓN: No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los dispositivos montados en bastidor. Chapter 10. Related service information 125 - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 132
, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name Phone number 1. Do you like this manual? h Yes h No 2. What would you like to see added, changed, or deleted in this manual? 3. What is your service experience level? h Less than five years h More - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 133
problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. v Machine type and model v Processor or hard disk upgrades machine type and models 2. Have the same BIOS level 3. Have the same adapters/attachments in the - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 134
EtherJet e-business logo HelpCenter HelpWare IBM OS/2 NetView NetVista OS/2 Warp ServeRAID ServerGuide ServerProven TechConnect Tivoli Update Connector Wake on LAN Lotus both. Other company, product, and service names may be trademarks or service marks of others. 128 Hardware Maintenance Manual - Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 135
- Lenovo NetVista | Hardware Maintenance Manual (HMM) for IBM NetVista 6029 system - Page 136
Part Number: 24P2971
IBM
Hardware Maintenance Manual
Type 6029
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