Lenovo S10e Laptop User Guide - Page 144

Customer, Carry-In, Mail-In, Service, Product, Exchange

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courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you. 4. Customer Carry-In or Mail-In Service Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid by you unless specified otherwise) the product, suitably packaged to a designated location. After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo's expense, unless your Service Provider specifies otherwise. 5. Product Exchange Service Under Product Exchange Service, Lenovo will ship a replacement product to your location. You are responsible for its installation and verification of its operation. The replacement product becomes your property in exchange for the failed product, which becomes the property of Lenovo. You must pack the failed product in the shipping carton used to ship the replacement product and return it to Lenovo. Transportation charges, both ways, are paid by Lenovo. Failure to use the carton in which the replacement product was received may result in your responsibility for damage to the failed product during shipment. You may be charged for the replacement product if Lenovo does not receive the failed product within thirty (30) days of your receipt of the replacement product. 136 Lenovo IdeaPad S10 User Guide

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courier
will
pick
up
your
product
and
deliver
it
to
the
designated
service
center.
Following
its
repair
or
exchange,
the
service
center
will
arrange
the
return
delivery
of
the
product
to
you.
4.
Customer
Carry-In
or
Mail-In
Service
Under
Customer
Carry-In
or
Mail-In
Service,
your
product
will
be
repaired
or
exchanged
at
a
designated
service
center,
with
delivery
or
shipping
arranged
by
you.
You
are
responsible
to
deliver
or
mail,
as
your
Service
Provider
specifies,
(prepaid
by
you
unless
specified
otherwise)
the
product,
suitably
packaged
to
a
designated
location.
After
the
product
has
been
repaired
or
exchanged,
it
will
be
made
available
for
your
collection.
Failure
to
collect
the
product
may
result
in
your
Service
Provider
disposing
of
the
product
as
it
sees
fit.
For
Mail-in
Service,
the
product
will
be
returned
to
you
at
Lenovo’s
expense,
unless
your
Service
Provider
specifies
otherwise.
5.
Product
Exchange
Service
Under
Product
Exchange
Service,
Lenovo
will
ship
a
replacement
product
to
your
location.
You
are
responsible
for
its
installation
and
verification
of
its
operation.
The
replacement
product
becomes
your
property
in
exchange
for
the
failed
product,
which
becomes
the
property
of
Lenovo.
You
must
pack
the
failed
product
in
the
shipping
carton
used
to
ship
the
replacement
product
and
return
it
to
Lenovo.
Transportation
charges,
both
ways,
are
paid
by
Lenovo.
Failure
to
use
the
carton
in
which
the
replacement
product
was
received
may
result
in
your
responsibility
for
damage
to
the
failed
product
during
shipment.
You
may
be
charged
for
the
replacement
product
if
Lenovo
does
not
receive
the
failed
product
within
thirty
(30)
days
of
your
receipt
of
the
replacement
product.
136
Lenovo
IdeaPad
S10
User
Guide