Lenovo S10e Laptop User Guide - Page 60
Password, problems
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Problem: The screen goes blank while the computer is on. Solution: Your screen saver or power management may be enabled. Do either of the following: v Move the touch pad or press a key to exit the screen saver. v Press the power button to resume from standby or hibernation. Password problems Problem: You forgot your password. Solution: v If you forget your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have that password canceled. v If you forget your supervisor password, a Lenovo authorized servicer cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. v If you forget your hard disk password, a Lenovo authorized servicer cannot reset your password or recover data from the HDD. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the HDD replaced. Proof of purchase is required, and a fee will be charged for parts and service. 52 Lenovo IdeaPad S10 User Guide