Lenovo ThinkPad 365C-CS ThinkPad 365, SelectaDock I - Hardware Maintenance Man - Page 39

Read This First This hardware maintenance manual contains information for the IBM ThinkPad 365 computer. Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged or the drive startup sequence might have been altered. If you select an incorrect drive, data or programs can be written over. Use only the correct FRUs. When you replace a FRU, make sure the model of the machine and FRU part number are correct by referring to the parts listing. FRUs should not be replaced because of a single, un-reproducible failure. Single failures can occur from a variety of reasons that have nothing to do with a hardware defect such as electrostatic discharge or software errors. FRU replacement should only be considered when a recurring problem exists. The servicer must include the following in the parts exchange form or part return form that is attached to the returned FRU. 1. Name and phone number of servicer. 2. Date of service. 3. Date when part failed. 4. Date of purchase. 5. Failure symptoms, error codes appearing on display, and beep symptoms. 6. Procedure index and page number in which failing FRU was detected. 7. Failing FRU name and part number. 8. Machine type, model number, and serial number. 9. Customer's name and address. ThinkPad 365 (2625) 27