Lenovo ThinkPad 365C-CS ThinkPad 365, SelectaDock I - Hardware Maintenance Man - Page 607

006 (continued) - Have the customer transmit a call. WAS THE CALL TRANSMITTED SUCCESSFULLY? Yes No 007 Go to Step 011. 008 - Have the customer receive an incoming call on the modem. WAS THE INCOMING CALL RECEIVED? Yes No 009 Go to Step 014. 010 The diagnostic tests have completed successfully. If you still suspect a problem that is not software related, replace the External DAA; then replace the modem. 011 - Have the customer transmit a call at a lower speed. WAS THE CALL TRANSMITTED SUCCESSFULLY? Yes No 012 If installed, replace the external DAA. If you do not have an external DAA installed, or replacing the external DAA does not correct the problem, replace the modem. 013 Have the telephone line checked. 014 - Have the customer receive an incoming call on the modem at a lower speed. WAS THE INCOMING CALL RECEIVED? Yes No 015 If installed, replace the external DAA. If you do not have an external DAA installed, or replacing the external DAA does not correct the problem, replace the modem. Common Devices Checkout 595