Lenovo U110 U110 Lenovo Safety and Warranty Guide V1.0 - Page 47

Lenovo SWG V1.0.book Page 39 Friday, February 29, 2008 1:39 PM Your Additional Responsibilities Where applicable, before service is provided, you agree to: 1. follow the service request procedures that your Service Provider specifies; 2. backup or secure all programs and data contained in the product; 3. provide your Service Provider with all system keys or passwords and sufficient, free, and safe access to your facilities to permit the terms of this warranty to be fulfilled; 4. ensure that all information about identified or identifiable individuals ("Personal Data") is deleted from the product or that, with respect to any remaining Personal Data you did not delete, you are in compliance with all applicable laws. Use of Personal Information If you obtain service under this warranty, Lenovo will store, use and process information about your warranty issue and your contact information, including name, phone numbers, address, and e-mail address. Lenovo will use this information to perform service under this warranty and to improve our business relationship with you, such as to conduct internal reviews of the efficiency of the warranty service we provide to you. We may contact you to inquire about your satisfaction regarding our warranty service or to notify you about any product recalls or Chapter 3. Lenovo Limited Warranty 39