Lenovo V200 Laptop Safety and Warranty Guide - 3000 Family notebooks - Page 33

Warranty, Information

Get Lenovo V200 Laptop PDF manuals and user guides View all Lenovo V200 Laptop manuals
Add to My Manuals
Save this manual to your list of manuals

Page 33 highlights

AFFECTS STATUTORY RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT. European Economic Area (EEA) Customers in the EEA may contact Lenovo at the following address: Lenovo Warranty & Service Quality Dept., PO Box 19547, Inverkip Road, Greenock, Scotland PA16 9WX. Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo. This Lenovo Limited Warranty is available in other languages at http://www.lenovo.com/ warranty. Warranty Information The warranty period may vary by country or region and is specified in Appendix A of the Service and Troubleshooting Guide that came with your computer. If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service. Scheduling of service will depend upon the time of your call, parts availability, and other factors. A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides warranty service without charge for: a. parts and labor during the first year of the warranty period (or a longer period as required by law); and b. parts only, on an exchange basis, in the second and third years of the warranty period. Your Service Provider will charge you for any labor provided in performance of the repair or replacement(s) in the second and third year of warranty period. Types of Warranty Service 1. Customer Replaceable Unit (″CRU″) Service Under CRU Service, your Service Provider will ship CRUs to you for you to install. Most CRUs are easy to install whereas others may require some technical skill and tools. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You may request that a Service Provider install some CRUs under one of the other types of warranty service designated for your product. Installation of external CRUs (such as mice, keyboards, or monitors) is your responsibility. Lenovo specifies in the materials shipped with a replacement CRU whether the defective CRU must be returned. When return is required, 1) return instructions, a prepaid return shipping label, and a container are included with the replacement CRU, and 2) you may be charged for Chapter 3. Warranty information 23

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
AFFECTS
STATUTORY
RIGHTS,
INCLUDING
RIGHTS
OF
CONSUMERS
UNDER
NATIONAL
LEGISLATION
GOVERNING
THE
SALE
OF
CONSUMER
GOODS
THAT
CANNOT
BE
WAIVED
OR
LIMITED
BY
CONTRACT
.
European
Economic
Area
(EEA)
Customers
in
the
EEA
may
contact
Lenovo
at
the
following
address:
Lenovo
Warranty
&
Service
Quality
Dept.,
PO
Box
19547,
Inverkip
Road,
Greenock,
Scotland
PA16
9WX.
Service
under
this
warranty
for
Lenovo
hardware
products
purchased
in
EEA
countries
may
be
obtained
in
any
EEA
country
in
which
the
product
has
been
announced
and
made
available
by
Lenovo.
This
Lenovo
Limited
Warranty
is
available
in
other
languages
at
warranty.
Warranty
Information
The
warranty
period
may
vary
by
country
or
region
and
is
specified
in
Appendix
A
of
the
Service
and
Troubleshooting
Guide
that
came
with
your
computer.
If
required,
your
Service
Provider
will
provide
repair
or
exchange
service
depending
on
the
type
of
warranty
service
specified
for
your
product
and
the
available
service.
Scheduling
of
service
will
depend
upon
the
time
of
your
call,
parts
availability,
and
other
factors.
A
warranty
period
of
3
years
on
parts
and
1
year
on
labor
means
that
Lenovo
provides
warranty
service
without
charge
for:
a.
parts
and
labor
during
the
first
year
of
the
warranty
period
(or
a
longer
period
as
required
by
law);
and
b.
parts
only,
on
an
exchange
basis,
in
the
second
and
third
years
of
the
warranty
period.
Your
Service
Provider
will
charge
you
for
any
labor
provided
in
performance
of
the
repair
or
replacement(s)
in
the
second
and
third
year
of
warranty
period.
Types
of
Warranty
Service
1.
Customer
Replaceable
Unit
(
″
CRU
″
)
Service
Under
CRU
Service,
your
Service
Provider
will
ship
CRUs
to
you
for
you
to
install.
Most
CRUs
are
easy
to
install
whereas
others
may
require
some
technical
skill
and
tools.
CRU
information
and
replacement
instructions
are
shipped
with
your
product
and
are
available
from
Lenovo
at
any
time
upon
request.
You
may
request
that
a
Service
Provider
install
some
CRUs
under
one
of
the
other
types
of
warranty
service
designated
for
your
product.
Installation
of
external
CRUs
(such
as
mice,
keyboards,
or
monitors)
is
your
responsibility.
Lenovo
specifies
in
the
materials
shipped
with
a
replacement
CRU
whether
the
defective
CRU
must
be
returned.
When
return
is
required,
1)
return
instructions,
a
prepaid
return
shipping
label,
and
a
container
are
included
with
the
replacement
CRU,
and
2)
you
may
be
charged
for
Chapter
3.
Warranty
information
23