Lenovo Y400 Product User's guide - Page 62
The printer can not be installed and printed.
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Lenovo Notebook Computer User Guide z See if your computer's hardware can meet the hardware requirements of the software. z See if you have shut down other running applications, such as anti‐virus software, real‐time network monitoring applications, when you are installing the software. z See if your computer is connected to Internet. z See if the software you are installing is licensed and qualified. 4.2.4 The printer can not be installed and printed. z See if the cable between the printer and computer is connected well. z See if the printer's power is turned on and if the printer is in a normal working status. z Read the user guide of the printer and configure the printer and computer in compliance with the requirements in the guide. z See if the computer port connected with the printer is disabled in BIOS. z See if the computer's port configuration meets the requirements of the printer. You can check this in BIOS and in the operating system. For example, some Ir‐port printers' transmission speed is different with the computer's Ir transmission speed. z See if your printer can print normally when it is connected with other portable computers. z See if a printer of other model can print normally when it is connected with your portable computer. If the methods above mentioned do not work contact Lenovo licensed service agencies. 62