Lenovo Y450 Laptop Lenovo IdeaPad Y450 User Guide V3.0 - Page 118

Appendix A. Lenovo limited warranty, On-site service, Courier or depot service

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Appendix A. Lenovo limited warranty you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement. 2 On-site service Under on-site service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center. 3 Courier or depot service Under courier or depot service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you. 4 Customer carry-in or mail-in service Under customer carry-in or mail-in service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid by you unless specified otherwise) the product, suitably packaged to a designated location. After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider disposing 109

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109
Appendix A. Lenovo limited warranty
you may be charged for the replacement CRU if your Service Provider does
not receive the defective CRU within thirty (30) days of your receipt of the
replacement.
2
On-site service
Under on-site service, your Service Provider will either repair or exchange
the product at your location. You must provide a suitable working area to
allow disassembly and reassembly of the Lenovo product.
For some
products, certain repairs may require your Service Provider to send the
product to a designated service center.
3
Courier or depot service
Under courier or depot service, your product will be repaired or exchanged
at a designated service center, with shipping arranged by your Service
Provider. You are responsible for disconnecting the product. A shipping
container will be provided to you for you to return your product to a
designated service center. A courier will pick up your product and deliver
it to the designated service center. Following its repair or exchange, the
service center will arrange the return delivery of the product to you.
4
Customer carry-in or mail-in service
Under customer carry-in or mail-in service, your product will be repaired
or exchanged at a designated service center, with delivery or shipping
arranged by you. You are responsible to deliver or mail, as your Service
Provider specifies, (prepaid by you unless specified otherwise) the
product, suitably packaged to a designated location. After the product has
been repaired or exchanged, it will be made available for your collection.
Failure to collect the product may result in your Service Provider disposing