| Section |
Page |
| Contents |
2 |
| Safety information |
8 |
| Learning about the printer |
10 |
| Printer configurations |
10 |
| Understanding the control panel |
13 |
| Installing options |
15 |
| Installing internal options |
15 |
| Available options |
15 |
| Accessing the system board to install internal options |
16 |
| Installing a memory card |
17 |
| Installing a flash memory or firmware card |
18 |
| Installing a printer hard disk |
20 |
| Installing an internal print server or port interface card |
21 |
| Reinstalling the system board |
23 |
| Attaching cables |
23 |
| Loading paper and specialty media |
25 |
| Setting the Paper Size and Paper Type |
25 |
| Configuring Universal paper settings |
25 |
| Loading the 520-sheet trays |
27 |
| Loading the 520-sheet trays |
27 |
| Using A5 or statement paper sizes |
29 |
| Loading the 867- and 1133-sheet trays |
30 |
| Using the multipurpose feeder |
31 |
| Linking and unlinking trays |
34 |
| Linking trays |
34 |
| Unlinking trays |
34 |
| Assigning a Custom Type <x> name |
34 |
| Changing a Custom Type <x> name |
35 |
| Paper and specialty media guide |
36 |
| Paper guidelines |
36 |
| Paper characteristics |
36 |
| Unacceptable paper |
37 |
| Selecting paper |
37 |
| Selecting preprinted forms and letterhead |
37 |
| Using recycled paper |
38 |
| Using letterhead |
38 |
| Using transparencies |
40 |
| Using envelopes |
40 |
| Using labels |
41 |
| Using card stock |
41 |
| Storing paper |
42 |
| Supported paper sizes, types, and weights |
42 |
| Paper sizes supported by the printer |
42 |
| Paper types and weights supported by the printer |
44 |
| Paper types and weights supported by the finisher |
44 |
| Supported finishing features |
45 |
| Printing |
48 |
| Installing printer software |
48 |
| Printing a document from Windows |
48 |
| Printing a document from a Macintosh computer |
48 |
| Printing confidential and other held jobs |
48 |
| Holding jobs in the printer |
48 |
| Printing confidential and other held jobs from Windows |
49 |
| Printing confidential and other held jobs from a Macintosh computer |
50 |
| Printing from a USB flash memory device |
51 |
| Printing information pages |
52 |
| Printing a menu settings page |
52 |
| Printing a network setup page |
52 |
| Printing a font sample list |
53 |
| Printing a directory list |
53 |
| Printing the print quality test pages |
53 |
| Canceling a print job |
54 |
| Canceling a print job from the control panel |
54 |
| Canceling a print job from the Windows taskbar |
54 |
| Canceling a print job from the Windows desktop |
54 |
| Canceling a print job from Mac OS 9 |
54 |
| Canceling a print job from Mac OS X |
55 |
| Printing in black and white |
55 |
| Using Max Speed and Max Yield |
55 |
| Clearing jams |
56 |
| Avoiding jams |
56 |
| Understanding jam numbers and locations |
56 |
| 200–203 paper jams |
58 |
| 230–231 paper jams |
58 |
| 241 paper jam |
60 |
| 242–244 paper jams |
61 |
| 250 paper jam |
64 |
| 280–282 paper jams |
65 |
| 283–284 and 287–288 paper jams |
66 |
| 284–286 paper jams |
68 |
| 289 staple jam |
69 |
| Understanding printer menus |
73 |
| Menus list |
73 |
| Supplies menu |
74 |
| Paper menu |
75 |
| Default Source menu |
75 |
| Paper Size/Type menu |
75 |
| Configure MP menu |
77 |
| Substitute Size menu |
78 |
| Paper Texture menu |
78 |
| Paper Loading menu |
79 |
| Custom Types menu |
80 |
| Universal Setup menu |
80 |
| Bin Setup menu |
81 |
| Reports menu |
82 |
| Reports menu |
82 |
| Settings menu |
84 |
| Setup menu |
84 |
| Finishing menu |
88 |
| Quality menu |
90 |
| Utilities menu |
93 |
| PDF menu |
95 |
| PostScript menu |
96 |
| PCL Emul menu |
96 |
| PPDS menu |
99 |
| HTML menu |
100 |
| Image menu |
101 |
| Security menu |
102 |
| Network/Ports menu |
102 |
| TCP/IP menu |
102 |
| IPv6 menu |
103 |
| Wireless menu |
104 |
| Standard Network and Network <x> menus |
104 |
| Standard USB and USB <x> menus |
106 |
| Serial <x> menu |
107 |
| NetWare menu |
110 |
| AppleTalk menu |
110 |
| LexLink menu |
111 |
| USB Direct menu |
111 |
| Help menu |
111 |
| Understanding printer messages |
112 |
| List of status and error messages |
112 |
| Activating Menu Changes |
112 |
| Activating PPDS Mode |
112 |
| Bin <x> Full |
112 |
| Busy |
112 |
| Calibrating |
112 |
| Cancel not available |
112 |
| Canceling |
112 |
| Change <src> to <x> |
112 |
| Check <src> guides |
113 |
| Clearing job accounting statistics |
113 |
| Close cover <x> |
113 |
| Close door <x> |
113 |
| Copies |
113 |
| Deactivating PPDS Mode |
113 |
| Defragmenting Flash DO NOT POWER OFF |
113 |
| Delete/Delete all/Delete all confidential jobs |
113 |
| Deleting |
114 |
| Disabling DLEs |
114 |
| Disabling Menus |
114 |
| Disk Corrupted. Reformat? |
114 |
| Disk recovery x/y XX% DO NOT POWER OFF |
114 |
| Empty hole punch box |
114 |
| Enabling Menus |
114 |
| Encrypting disk x/y XX% DO NOT POWER OFF |
114 |
| Enter PIN |
115 |
| Enter PIN to lock |
115 |
| Error reading USB drive |
115 |
| Flushing buffer |
115 |
| Formatting Disk x/y XX% DO NOT POWER OFF |
115 |
| Formatting Flash DO NOT POWER OFF |
115 |
| Incorrect orientation |
115 |
| Insert hole punch box |
115 |
| Insert Tray <x> |
115 |
| Internal System Error, Reload Bookmarks |
116 |
| Internal System Error, Reload Security Certificates |
116 |
| Invalid Engine Code |
116 |
| Invalid file format |
116 |
| Invalid Network Code |
116 |
| Invalid PIN |
116 |
| Load manual feeder with <x> |
116 |
| Load <src> with <x> |
117 |
| Load staples <x> |
117 |
| Menus are disabled |
117 |
| Network/Network <x> |
117 |
| No held jobs |
117 |
| No jobs to cancel |
117 |
| No recognized file types |
117 |
| Power Saver |
118 |
| Printer locked, enter PIN to unlock |
118 |
| Printing |
118 |
| Programming disk DO NOT POWER OFF |
118 |
| Programming flash DO NOT POWER OFF |
118 |
| Programming System Code DO NOT POWER OFF |
118 |
| Reading USB drive DO NOT REMOVE |
118 |
| Ready |
118 |
| Remote Management Active DO NOT POWER OFF |
119 |
| Remove paper from all bins |
119 |
| Remove paper from standard bin |
119 |
| Remove paper from bin <x> |
119 |
| Resetting the printer |
119 |
| Restore Held Jobs? |
119 |
| Restoring Factory Defaults |
119 |
| Restoring Held Job(s) x/y |
119 |
| Serial <x> |
120 |
| Some held jobs were not restored |
120 |
| Some held jobs will not be restored |
120 |
| Standard Bin Full |
120 |
| Staples <x> empty or misfed |
120 |
| Staples <x> low or missing |
120 |
| Submitting Selection |
120 |
| Tray <x> Empty |
120 |
| Tray <x> Low |
120 |
| Tray <x> Missing |
120 |
| USB/USB <x> |
120 |
| Waiting |
121 |
| 31 Missing or defective <color> cartridge |
121 |
| 32 Replace unsupported <color> cartridge |
121 |
| 34 Incorrect paper type, check <src> |
121 |
| 34 Incorrect paper size, check <src> |
121 |
| 35 Insufficient memory to support Resource Save feature |
122 |
| 37 Insufficient memory for Flash Memory Defragment operation |
122 |
| 37 Insufficient memory to collate job |
122 |
| 37 Insufficient memory, some held jobs will not be restored |
122 |
| 38 Memory full |
122 |
| 39 Page is too complex to print |
122 |
| 50 PPDS font error |
122 |
| 51 Defective flash detected |
123 |
| 52 Flash full |
123 |
| 53 Unformatted flash detected |
123 |
| 54 Serial option <x> error |
123 |
| 54 Standard network software error |
123 |
| 54 Network <x> software error |
123 |
| 55 Unsupported option in slot <x> |
123 |
| 56 Parallel port <x> disabled |
124 |
| 56 Serial port <x> disabled |
124 |
| 56 Standard USB port disabled |
124 |
| 56 USB port <x> disabled |
124 |
| 57 Configuration change, held jobs were not restored |
124 |
| 58 Too many disks installed |
124 |
| 58 Too many flash options installed |
125 |
| 58 Too many trays attached |
125 |
| 61 Remove defective hard disk |
125 |
| 62 Disk full |
125 |
| 63 Unformatted disk |
125 |
| 80 Scheduled maintenance <x> |
125 |
| 82 Replace waste toner box |
126 |
| 82 Waste toner box missing |
126 |
| 82 Waste toner box nearly full |
126 |
| 84 Black pc unit life warning |
126 |
| 84 color pc unit life warning |
126 |
| 84 <color> pc unit missing |
126 |
| 84 Replace black pc unit |
127 |
| 84 Replace color pc units |
127 |
| 84 Unsupported <color> pc unit |
127 |
| 88 <color> toner low |
127 |
| 88 Replace <color> toner |
127 |
| 200–285.yy Paper jam |
127 |
| 289 Staple error <x> |
127 |
| 900–999 Service <message> |
128 |
| 1565 Emul Error Load Emul Option |
128 |
| Maintaining the printer |
129 |
| Cleaning the exterior of the printer |
129 |
| Storing supplies |
129 |
| Conserving supplies |
129 |
| Checking the status of supplies |
130 |
| Checking the status of supplies from the control panel |
130 |
| Printing a menu settings page |
130 |
| Checking the status of supplies from a network computer |
130 |
| Ordering supplies |
130 |
| Ordering toner cartridges |
130 |
| Ordering photoconductors |
131 |
| Ordering staple cartridges |
131 |
| Ordering a waste toner box |
131 |
| Replacing supplies |
132 |
| Replacing the waste toner box |
132 |
| Cleaning the printhead lenses |
137 |
| Replacing a photoconductor |
141 |
| Replacing a toner cartridge |
144 |
| Recycling Lexmark products |
146 |
| Moving the printer |
146 |
| Before moving the printer |
146 |
| Moving the printer to another location |
147 |
| Setting the printer up in a new location |
147 |
| Shipping the printer |
148 |
| Administrative support |
149 |
| Adjusting the brightness or contrast of the display |
149 |
| Disabling control panel menus |
149 |
| Adjusting Power Saver |
149 |
| Restoring the factory default settings |
150 |
| Encrypting the printer hard disk |
150 |
| Locking the control panel menus using the Embedded Web Server |
151 |
| Locking the entire printer |
151 |
| Modifying confidential print settings |
152 |
| Supporting IPSec |
152 |
| Supporting SNMPv3 |
152 |
| Using 802.1x authentication |
153 |
| Creating an administrative password |
154 |
| Using Secure mode |
154 |
| Troubleshooting |
155 |
| Checking an unresponsive printer |
155 |
| Door A will not shut properly |
155 |
| Solving printing problems |
156 |
| Multiple-language PDFs do not print |
156 |
| Control panel display is blank or displays only diamonds |
156 |
| Error message about reading USB drive appears |
156 |
| Jobs do not print |
156 |
| Make sure the printer is ready to print |
156 |
| Check to see if the standard exit bin is full |
157 |
| Check to see if the paper tray is empty |
157 |
| Make sure the correct printer software is installed |
157 |
| Make sure the internal print server is installed properly and working |
157 |
| Make sure you are using a recommended USB, serial, or Ethernet cable |
157 |
| Make sure printer cables are securely connected |
157 |
| Confidential and other held jobs do not print |
157 |
| Has a formatting error occurred? |
157 |
| Make sure the printer has sufficient memory |
157 |
| Check to see if the printer has received invalid data |
157 |
| Job takes longer than expected to print |
158 |
| Reduce the complexity of the print job |
158 |
| Change the Page Protect setting to Off |
158 |
| Job prints from the wrong tray or on the wrong paper |
158 |
| Check the Paper Type setting |
158 |
| Incorrect characters print |
158 |
| Tray linking does not work |
158 |
| Are the same size and type of paper loaded in each tray? |
158 |
| Are the Paper Size and Paper Type settings the same for each tray? |
158 |
| Large jobs do not collate |
159 |
| Make sure Collate is set to On |
159 |
| Reduce the complexity of the print job |
159 |
| Make sure the printer has enough memory |
159 |
| Unexpected page breaks occur |
159 |
| Solving option problems |
159 |
| Option does not operate correctly or quits after it is installed |
159 |
| Reset the printer |
159 |
| Check to see if the option is connected to the printer |
160 |
| Make sure the option is installed |
160 |
| Make sure the option is selected |
160 |
| Drawers |
160 |
| Make sure the paper is loaded correctly |
160 |
| Reset the printer |
160 |
| Finisher |
160 |
| Make sure the connection between the finisher and the printer is secure |
160 |
| Make sure you are using a paper size that is compatible with the finisher exit bins |
160 |
| Flash memory card |
161 |
| Hard disk with adapter |
161 |
| Internal print server |
161 |
| Check the print server connections |
161 |
| Make sure the network software is configured correctly |
161 |
| Memory card |
161 |
| USB/parallel interface card |
161 |
| Solving paper feed problems |
161 |
| Paper frequently jams |
161 |
| Check the paper |
161 |
| Make sure there is not too much paper in the paper tray |
161 |
| Check the paper guides |
162 |
| Has the paper absorbed moisture due to high humidity? |
162 |
| Print jobs are not routed to the booklet-maker bin |
162 |
| Check the paper |
162 |
| Is the letter- or A4-size paper loaded in a 520-sheet tray? |
162 |
| Make sure the paper size is supported by the booklet-maker bin (Bin 2) |
162 |
| Paper jam message remains after jam is cleared |
162 |
| Page that jammed does not reprint after you clear the jam |
162 |
| Solving print quality problems |
163 |
| Isolating print quality problems |
163 |
| Blank pages |
164 |
| Characters have jagged or uneven edges |
164 |
| Clipped images |
164 |
| Check the paper guides |
164 |
| Check the Paper Size setting |
164 |
| Dark lines |
164 |
| Gray background |
165 |
| Reduce the Toner Darkness setting |
165 |
| Incorrect margins |
165 |
| Check the paper guides |
165 |
| Check the Paper Size setting |
165 |
| Check the Page size setting |
165 |
| Light colored line, white line, or incorrectly colored line |
166 |
| Clean the printhead lenses |
166 |
| A toner cartridge may be defective |
166 |
| Are the photoconductors defective? |
166 |
| Paper curl |
166 |
| Check the Paper Type setting |
166 |
| Has the paper absorbed moisture due to high humidity? |
166 |
| Print irregularities |
166 |
| Has paper absorbed moisture due to high humidity? |
167 |
| Check the Paper Type setting |
167 |
| Check the paper |
167 |
| Is the toner low? |
167 |
| Print is too dark |
167 |
| Check the darkness, brightness, and contrast settings |
167 |
| A toner cartridge may be defective |
167 |
| Print is too light |
168 |
| Check the darkness, brightness, and contrast settings |
168 |
| Has the paper absorbed moisture due to high humidity? |
168 |
| Check the paper |
168 |
| Check the Paper Type setting |
168 |
| Make sure Color Saver is set to Off |
168 |
| Is the toner low? |
168 |
| A toner cartridge may be defective |
168 |
| Repeating defects |
169 |
| Do marks occur repeatedly only in one color and multiple times on a page? |
169 |
| Skewed print |
169 |
| Check the paper guides |
169 |
| Check the paper |
169 |
| Solid color pages |
169 |
| Toner fog or background shading appears on the page |
169 |
| A toner cartridge may be defective |
169 |
| Are the photoconductors worn or defective? |
170 |
| Is there toner in the paper path? |
170 |
| Toner rubs off |
170 |
| Check the Paper Type setting |
170 |
| Check the Paper Texture setting |
170 |
| Toner specks |
170 |
| A toner cartridge may be defective |
170 |
| Is there toner in the paper path? |
170 |
| Transparency print quality is poor |
171 |
| Check the transparencies |
171 |
| Check the Paper Type setting |
171 |
| Uneven print density |
171 |
| Solving color quality problems |
171 |
| FAQ about color printing |
171 |
| Contacting Customer Support |
174 |
| Notices |
175 |
| Edition notice |
175 |
| UNITED STATES GOVERNMENT RIGHTS |
175 |
| Trademarks |
176 |
| Conventions |
176 |
| Federal Communications Commission (FCC) compliance information statement |
176 |
| Exposure to radio frequency radiation |
177 |
| Industry Canada notices |
177 |
| Industry Canada radio interference statement |
177 |
| Radio interference notice |
178 |
| European Community (EC) directives conformity |
178 |
| India emissions notice |
179 |
| Noise emission levels |
180 |
| Temperature information |
180 |
| Waste from Electrical and Electronic Equipment (WEEE) directive |
180 |
| Product disposal |
180 |
| Federal Communications Commission (FCC) compliance information statement |
181 |
| Notice to users of the Canadian telephone network |
182 |
| Notice to users of the New Zealand telephone network |
182 |
| South Africa telecommunications notice |
183 |
| ENERGY STAR |
184 |
| Laser notice |
184 |
| Laser advisory label |
184 |
| Power consumption |
184 |
| Product power consumption |
184 |
| Power Saver |
185 |
| Off mode |
185 |
| Total energy usage |
185 |
| Statement of Limited Warranty |
185 |
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