Lexmark Apps Multi Send Administrator's Guide - Page 2

Contents

Overview

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3

Configuring Multi Send

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4

Adding a profile

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4

Editing or deleting a profile

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7

Using Multi Send

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8

Scanning documents using Multi Send

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8

Troubleshooting

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9

Multi Send troubleshooting

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9

Appendix

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14

Notices

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16

Index

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17

Contents

2

Section	Page
Contents	2
Overview	3
Configuring Multi Send	4
Adding a profile	4
Editing or deleting a profile	7
Using Multi Send	8
Scanning documents using Multi Send	8
Troubleshooting	9
Multi Send troubleshooting	9
An application error has occurred	9
Check the system log	9
Adjust the scan settings	9
Contact your solutions provider	9
Documents are not scanning in color	10
Configure the application to scan documents in color	10
Cannot print PDF files	10
If you cannot print a PDF file, then make sure it is not encrypted	10
A network destination stopped working or is invalid	10
Make sure destination is shared and has a valid network address	10
Make sure the printer is connected to the network	10
Make sure the user name and password is correct	10
If the source file and printer reside in different domains, then make sure the domain information is ...	10
Check the system log for relevant details	11
Printer cannot scan to the selected destination	11
Make sure the destination is valid	11
If the printer and destination reside in different domains, then make sure the domain information is ...	11
Make sure the firewall software is allowing communication	11
Make sure a file with the default file name does not already exist in the destination	12
Make sure the network is functioning and the printer can communicate	12
For networks using LDAP authentication, make sure LDAP settings have been configured correctly	12
Make sure you have permission to save scans to this destination	12
Cannot communicate with the remote printer	12
Make sure the remote printer is turned on and ready	12
Make sure the remote printer and the originating printer are connected to the network	12
Select another remote printer	12
License error	13
Make sure the application is licensed	13
Make sure the license is up-to-date	13
Appendix	14
Accessing application configuration settings using the Embedded Web Server	14
Exporting and importing a configuration using the Embedded Web Server	14
Licensing applications	15
Notices	16
Edition notice	16
GOVERNMENT END USERS	16
Trademarks	16

Lexmark Apps Multi Send Administrator's Guide - Page 2

Overview, Configuring Multi Send, Using Multi Send, Troubleshooting, Appendix, Notices, Index

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