Lexmark C530DN Troubleshooting Guide - Page 6

Print irregularities Example Cause Solution Media has absorbed Load media from a moisture due to high fresh package into humidity. the paper tray. The media being used does not meet the printer specifications. Make sure the Paper Type and Paper Weight settings match the type of media you are using. Avoid textured media with rough finishes. A toner cartridge is Replace the toner low or may be almost cartridge. empty. Fuser is worn or defective. Replace the fuser. Print is too dark Cause Solution Toner Darkness setting is too dark, RGB Brightness setting is too dark, or RGB Contrast setting is too high. Select a different Toner Darkness setting, RGB Brightness setting, or RGB Contrast setting from Print Properties before sending the job to print. Note: This solution applies to Windows users only. Toner cartridge is defective. Replace the toner cartridge. Transparency print quality is poor Cause Solution You are using transparencies that do not meet the printer specifications. Use only transparencies recommended by the printer manufacturer. Paper Type setting for the tray Make sure the Paper Type setting you are using is set to something is set to Transparency. other than Transparency. Toner fog or background shading appears on the page Cause Toner cartridge is worn or defective. Transfer belt is worn or defective. Photoconductor is worn or defective. Fuser is worn or defective. Toner is in the paper path. Solution Reinstall or replace the cartridge. Replace the transfer belt. Replace the photoconductor. Replace the fuser. Call for customer service. Gray background Example Cause Solution Toner darkness setting is too dark. Select a different toner darkness setting in the Print Properties before sending the job to print. Uneven print density Example Cause Solution Toner cartridge is Replace the toner defective. cartridge. Photoconductor is Replace the worn or defective. photoconductor. Characters have jagged or uneven edges Cause Downloaded font is not supported. Solution If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. Ghost images Example Cause Solution The photoconductors are not functioning properly. • Make sure the Paper Type setting is correct for the media you are using. • Replace the photoconductors. Toner is low. Replace the toner cartridge. 6