Lexmark C760 Service Manual - Page 98

error code, Call your next

Page 98 highlights

5060-4xx 157 error code Magenta cartridge drive assembly Note: Any time any of the cartridge drive motor assemblies are replaced perform the "Motor Detect" on page 3-17. If this procedure is not performed, error code 168 is displayed. Step 1 2 3 Actions and questions The magenta cartridge drive motor has either failed to lock or has lost lock. Check the magenta cartridge drive motor cable connection to J34 on the system board. Is the cable installed correctly? Check the magenta cartridge drive motor cable connection to the magenta cartridge drive motor card. Is the cable installed correctly? Check continuity of the magenta cartridge drive motor cable. Is there continuity? 4 Replace the magenta cartridge drive assembly. Perform "Motor Detect" on page 3-17. Does this fix the problem? 5 Replace the system board. Does this fix the problem? Yes Go to step 2 Go to step 3 Go to step 4 Problem solved Problem solved No Install the cable correctly Install the cable correctly Replace the magenta cartridge assembly cable Go to step 5 Call your next level support 158 error code Cyan cartridge drive assembly Step 1 2 3 4 5 Actions and questions Error code 158 - The cyan cartridge drive motor has either failed to lock or has lost lock. Check the cyan cartridge drive motor cable connection to J34 on the system board. Is the cable installed correctly? Check the cyan cartridge drive motor cable connection to the cyan cartridge drive motor card. Is the cable installed correctly? Check continuity of the cyan cartridge drive motor cable. Is there continuity? Replace the cyan cartridge drive assembly. Perform "Motor Detect" on page 3-17. Does this fix the problem? Replace the system board. Does this fix the problem? Yes Go to step 2 Go go step 3 Go to step 4 Problem solved Problem solved No Install the cable correctly Install the cable correctly Replace the cyan cartridge assembly cable Go to step 5 Call your next level support 2-62 Service Manual

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2-62
Service Manual
5060-4
xx
157 error code
Magenta cartridge drive assembly
Note:
Any time any of the cartridge drive motor assemblies are replaced perform the
“Motor Detect” on
page 3-17
. If this procedure is not performed, error code 168 is displayed.
158 error code
Cyan cartridge drive assembly
Step
Actions and questions
Yes
No
1
The magenta cartridge drive motor has either failed to
lock or has lost lock. Check the magenta cartridge
drive motor cable connection to J34 on the system
board.
Is the cable installed correctly?
Go to step 2
Install the cable
correctly
2
Check the magenta cartridge drive motor cable
connection to the magenta cartridge drive motor card.
Is the cable installed correctly?
Go to step 3
Install the cable
correctly
3
Check continuity of the magenta cartridge drive motor
cable.
Is there continuity?
Go to step 4
Replace the
magenta
cartridge
assembly cable
4
Replace the magenta cartridge drive assembly.
Perform
“Motor Detect” on page 3-17
.
Does this fix the problem?
Problem solved
Go to step 5
5
Replace the system board.
Does this fix the problem?
Problem solved
Call your next
level support
Step
Actions and questions
Yes
No
1
Error code 158 - The cyan cartridge drive motor has
either failed to lock or has lost lock. Check the cyan
cartridge drive motor cable connection to J34 on the
system board.
Is the cable installed correctly?
Go to step 2
Install the cable
correctly
2
Check the cyan cartridge drive motor cable connection
to the cyan cartridge drive motor card.
Is the cable installed correctly?
Go go step 3
Install the cable
correctly
3
Check continuity of the cyan cartridge drive motor
cable.
Is there continuity?
Go to step 4
Replace the cyan
cartridge
assembly cable
4
Replace the cyan cartridge drive assembly. Perform
“Motor Detect” on page 3-17
.
Does this fix the problem?
Problem solved
Go to step 5
5
Replace the system board.
Does this fix the problem?
Problem solved
Call your next
level support