Lexmark E220 Service Manual - Page 125

4500 Problem The printer is on, but nothing prints. Toner Low light is on and printing stops. The Error light is on. The Toner Low light is blinking, and the Error light is on. The media skews or buckles. Action • Make sure the print cartridge is installed properly. • Make sure the parallel or USB cable is not damaged and is firmly plugged into the connector on the back of the printer. • Press and release Continue to print a menu settings page to determine whether the problem is with the printer or the computer. - If you can print a menu settings page, the problem is in the computer, the software Programs or the cable. - If you cannot print a menu settings page, call the next level of support. If you are using a 3K or 6K print cartridge and the Toner Low alarm is set to on, the printer stops printing until you replace the print cartridge. - Download the correct Lexmark setup utility from the Lexmark Web site at www.lexmark.com to change the Toner Low alarm. Make sure the printer cover is closed. • Make sure the print cartridge is installed correctly. • Install a new print cartridge. • Don't overfill Tray 1 or the optional Tray 2 (see media capacities in the media types and sizes table in the User's Reference). • Make sure the paper guides are flush against the edges of the media. Diagnostic information 2-95