Lexmark MB2650 Users Guide PDF

Lexmark MB2650 Manual

Lexmark MB2650 manual content summary:

  • Lexmark MB2650 | Users Guide PDF - Page 1
    MB2650, MX622, XM3250 MFPs User's Guide February 2020 Machine type(s): 7018 Models: 676, 678, 679, 686 www.lexmark.com
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    ...7 Learning about the printer 10 Finding information about the printer...10 Selecting a location for the Configuring Eco‑Settings...19 Using Customer Support...20 Using QR Code Generator...20 Setting up Scan Center...20 Setting up Device Quotas... passwords or personal identification numbers 25
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    ...28 Linking trays...29 Paper support 30 Supported paper sizes...30 Supported paper types...32 Supported paper weights...32 Printing...33 paper...41 Reducing or enlarging copies...41 Collating copies...41 Placing separator sheets between copies 41 Copying multiple pages onto a single sheet 42
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    ...55 Using the automatic document feeder and scanner glass 55 Scanning to an FTP server...55 Creating an FTP shortcut...55 Scanning to a flash drive...56 Scanning to a fax server...57 Sending scanned documents to a computer 57 Understanding the printer menus 58 Menu map...58 Device...59 Print
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    jam in the standard bin...168 Paper jam in the duplex unit...169 Paper jam in trays...170 Paper jam in the multipurpose feeder...170 Paper jam in the automatic document feeder 171 Paper jam in the finisher...172 Staple jam in the finisher...174 Troubleshooting 176 Network connection problems...176
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    Contents 6 Hardware options problems...178 Issues with supplies...180 Paper feed problems...181 Printing problems...184 Faxing problems...213 Scanning problems...216 Contacting customer support...220 Upgrading and migrating 221 Hardware...221 Software...235 Firmware...235 Notices...237 Index...
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    hazard. CAUTION-PINCH HAZARD: Indicates a risk of being caught between moving parts. Product statements CAUTION-POTENTIAL INJURY: To avoid the risk of fire with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or
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    . Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before cables from the printer. • If the printer has separate floor-standing optional trays or output options attached to supported configurations, see www.lexmark.com/multifunctionprinters.
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    , load each tray separately. Keep all other those specified in the User's Guide may result in hazardous radiation exposure. according to the manufacturer's instructions and local regulations. parts. Refer service or repairs, other than those described in the user documentation, to a service
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    printer firmware or go to http://support.lexmark.com. Touch Screen Guide-Go to http://support.lexmark.com. Product videos-Go to http://infoserve.lexmark.com/idv/. Lexmark Accessibility Guide-Go to http://support.lexmark.com. Help for Microsoft® Windows® or Macintosh operating systems-Open a printer
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    support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Find it here Go to http://support.lexmark. with the printer. Product Information Guide-See the documentation that came with the printer or go to http://support.lexmark.com. Selecting a location for
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    air conditioners, heaters, or ventilators - Free from direct sunlight and humidity extremes • Observe the recommended temperatures and avoid fluctuations. Ambient temperature 10 to 32°C (50 to 90°F) Storage temperature 0 to 40°C (32 to 104°F) • Allow the following recommended amount of space around
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    supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION-TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately 2 Automatic document feeder (ADF) 3 Standard bin 4 Optional staple finisher Note: Only a technical service representative can install this
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    Learning about the printer 14 Attaching cables CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm. CAUTION-POTENTIAL INJURY: To avoid the
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    7 Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning. 8 Stop or Cancel button Stop the current printer task. 9 Backspace button Move the cursor backward and delete a character in an input field. 10
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    Learning about the printer 16 Indicator light Red Power button light Off Solid amber Blinking amber Printer status The printer requires user intervention. Printer status The printer is off, ready, or processing data. The printer is in Sleep mode. The printer is in Hibernate mode.
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    and using the home screen applications Note: These applications are supported only in some printer models. Using the home screen Note: section of the home screen. • Print photos and documents from a flash drive. • Scan photos and documents to a flash drive Show all the current print jobs. Note: You
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    10 Shortcut Center Organize all shortcuts. 11 App Profiles Access application profiles. 12 Scan Profiles Scan and save documents directly to the computer. 13 FTP Scan sets of numbers separated by periods, such scanning a card, make sure that the scan resolution does not hard disk to scan multiple cards.
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    gure the screen saver, slideshow, and wallpaper settings. Managing screen saver and slide show images 1 From the Screen Saver and Slideshow Images section, add, edit, or delete an image. Notes: • You can add up to 10 images. • When enabled, the status icons appear on the screen saver only when there
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    the application settings, see the Customer Support Administrator's Guide. Using QR Code Generator You may Select a default QR code value. • Type a QR code value. 4 Apply the changes. Setting up Scan Center 1 From the home screen, touch Scan Center. separated by periods, such as 123.123.123.123.
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    Quotas Administrator's Guide. Managing bookmarks Creating address appears as four sets of numbers separated by periods, such as 123.123.123 default port for sending commands. • For SMB, type the network folder and XLXS are supported in some printer models. 4 Click Save. Creating folders 1 Open a
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    Folder, and then type a folder name. Note: To limit access to the folder, enter a PIN. 3 Click Save. Note: You can create folders or bookmarks inside a folder on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using
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    the home screen applications 23 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. 2 Click
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    of your printer model, see the Accessibility Guide at http://support.lexmark.com. Enabling Magnification mode 1 From the the volume, use the volume buttons at the bottom part of the control panel. Navigating the screen using gestures and images. Move to the next item on the screen. Move to
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    Access parts of the zoomed image that are beyond the limits of the screen. Note: This gesture requires the use of two fingers to drag across a zoomed image. Exit and then select Shift + Tab. Enabling spoken passwords or personal identification numbers 1 From the home screen, select Settings >
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    Configuration > Universal Setup. 2 Configure the settings. Loading trays CAUTION-TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Remove the tray. Note: To avoid paper jams, do not remove trays while the printer is
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    . 3 Flex, fan, and align the paper edges before loading. 4 Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly against the paper. Notes: • Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided printing
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    Loading paper and specialty media 28 Loading the multipurpose feeder 1 Open the multipurpose feeder. 2 Adjust the guide to match the size of the paper that you are loading. 3 Flex, fan, and align the paper edges before loading. 4 Load paper with the printable
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    Warning-Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. 5 From the control panel, and paper type settings. Warning-Potential Damage: The temperature of the fuser varies according to the specified paper type. To avoid printing issues
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    support 30 Paper support Supported paper sizes Paper size Standard 550‑sheet tray Optional 250‑ or 550‑sheet tray Multipurpose Two‑sided ADF x 216 mm (5.5 x 8.5 in.) Executive X 184 x 267 mm (7.3 x 10.5 in.) * Supports paper only with sizes ranging from 105 x 139 mm to 217 x 356 mm (4.
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    Paper support 31 Paper size Standard 550‑sheet tray Optional 250‑ or 550‑sheet tray Multipurpose Two‑sided ADF feeder 191 mm (3.9 x 7.5 in.) X X 9 Envelope 98 x 225 mm (3.9 x 8.9 in.) X X X X 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X X X X DL Envelope 110 x 220 mm (4.3 x 8.7
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    and Heavy Paper are supported in two‑sided printing up to 90‑g/m2 (24‑lb) paper weight. Supported paper weights Paper weight Tray 60-120 g/m2 (16-32 lb) Multipurpose feeder 60-216 g/m2 (16-58 lb) Two‑sided printing 60-90 g/m2 (16-24 lb) ADF 52-120 g/m2 (14-32 lb
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    images directly to a supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support from a mobile device using Mopria Print Service Mopria® Print Service is a mobile printing solution for mobile devices
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    sure that both devices are connected to the same subnet. • This application is supported only in some Apple devices. 1 From your mobile device, select a document a mobile device using Wi‑Fi Direct® Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer. Note: Make
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    Printing 35 Printing from a flash drive 1 Insert the flash drive. Notes: • If you insert the flash drive when an error message appears, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the display. 2 From
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    flash drives with full‑speed standard. - USB flash drives must support the File Allocation Table (FAT) system. File types Documents • PDF (version 1.7 or earlier) • XPS • Microsoft file formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx) Images • .dcx • .gif • .JPEG or .jpg • .bmp • .pcx • .TIFF or .tif
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    held jobs are stored in the printer until they are released or deleted manually. Repeat Job Expiration Set the expiration time for a repeat print job. with the same file name. Printing confidential and other held jobs For Windows users 1 With a document open, click File > Print. 2 Click Properties,
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    Printing 38 7 From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the settings > Print • For other print jobs, navigate to: Held jobs > select your user
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    Printing 39 From the computer 1 Depending on the operating system, do either of the following: • Open the printers folder, and then select your printer. • From the System Preferences in the Apple menu, navigate to your printer. 2 Select the job to cancel.
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    to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use copies 1 Load an original document into the ADF tray or on the scanner glass. Note: To avoid a cropped image, make sure that the original document and output
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    . Collating copies 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Collate > On [1,2,1,2,1,2]. 3 Copy the document. Placing separator sheets between copies 1 Load an original document into the ADF tray or on the scanner glass. 2 From the
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    Copying 42 Copying multiple pages onto a single sheet 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Copy > Pages per Side. 3 Adjust the settings. 4 Copy the document. Creating a copy shortcut 1 From
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    to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy
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    E-mailing 44 Sending an e-mail Using the control panel 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch E-mail, and then enter the needed information. Note: You can also enter the recipient
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    Faxing 45 Faxing Setting up the printer to fax Notes: • The following connection methods are applicable only in some countries or regions. • During the initial printer setup, clear the fax function check box and any other function you plan to set up later, and then touch Continue. • If the fax
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    to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy
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    other end of the cable to an active analog wall jack. Notes: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
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    Faxing 48 Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set
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    connection, then use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately. There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of
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    Faxing 50 Connecting the printer to a non‑RJ11 wall jack 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device with a non‑RJ11
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    connect a telephone and answering machine to the same wall jack, then connect the devices as shown. Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern. 1 From
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    job. Using the computer Note: Make sure that the Universal Fax driver is installed. For Windows users 1 With a document open, click File > Print. 2 . 4 Send the fax job. Scheduling a fax 1 Load the original document into the ADF tray or on the scanner glass. 2 From the home screen, navigate to: Fax
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    a shortcut. Changing the fax resolution 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Fax the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. 2 Set Block No Name Fax to On. Holding faxes 1 From the home
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    Faxing 54 Forwarding a fax 1 From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls. 2 Touch Fax Forwarding > Forward. 3 Configure the Forward to and Confirmation E‑mail settings.
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    to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use document facedown in the corner with the arrow. Scanning to an FTP server 1 Load the original document into the ADF tray or on the scanner glass. 2 From the
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    drive 1 Load an original document into the ADF tray or on the scanner glass. 2 Insert the flash drive. 3 Touch Scan to USB and adjust the settings if necessary. Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen. 4 Scan the document. Warning-Potential Damage: To
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    Note: To create a fax destination, touch Create Fax. 4 Scan the document. Sending scanned documents to a computer 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, touch Scan Profiles > Scan To Computer. 3 Select the scan profile where you want to save the
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    Lexmark • Layout • Finishing • Setup • Quality • Job Accounting • XPS • Tray Configuration Copy Defaults • Fax Defaults • E‑mail Setup • E‑mail Defaults FTP Defaults • Flash Drive Scan Defaults • Maintenance • Visible Home Screen Icons • About this Printer • PDF • PostScript • PCL • HTML • Image
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    Troubleshooting • Print All Guides • Connection Guide • Copy Guide • E‑mail Guide • Fax Guide • FTP Guide Print Quality Test Pages • Information Guide • Media Guide • Mono Quality Guide • Moving Guide • Print Quality Guide • Supplies Guide figure Current Date and Time Manually Set Date and Time Date
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    and Password appear. Paper Sizes U.S.* Metric Specify the unit of scans On* Off Scan multiple jobs to one file. One Page Flatbed Scanning printer models. Audio Feedback Volume 1-10 (5*) Adjust the volume of the only in some printer models. Screen Timeout 10-300 (60*) Set the idle time in
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    on one side of a sheet of paper. Print Toner Darkness 1-10 (8*) Determine the lightness or darkness of text images. Copy Sides 1 sided to 1 sided* 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify the scanning behavior based on the original document. Copy Pages per Side Off
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    Password appears. Note: An asterisk (*) next to a value indicates the factory default setting. Notifications Menu item Description ADF Estimates Pages* Percent Determine the unit that the printer uses to estimate times that the alarm sounds when the toner cartridge is low. Supplies Custom Supply
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    25*) SMTP Timeout (30 seconds*) Reply Address Always use SMTP default Reply Address(Off*) Use SSL/TLS(Disabled*) Require Trusted Certifi E‑mail(None*) Use Active Directory Device Credentials(Off*) Device Userid Device Password Kerberos 5 REALM NTLM Domain Disable "SMTP server not set up"
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    automatic reboots that the printer can perform. Error Prevention Auto Reboot Auto Reboot Window 1-525600 seconds (720*) Set the time before the printer performs an automatic Page level* Specify how to restart a scan job after resolving a paper jam. Note: An asterisk (*) next to a value
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    mode. Note: An asterisk (*) next to a value indicates the factory default setting. Information Sent to Lexmark Menu item Description Information Sent to Lexmark Send printer usage and performance information to Lexmark. Supplies and Page Usage Note: Information Send Time appears only when you
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    expires instead of returning to the home screen. Headphone Volume 1-10 (5*) Adjust the headphone volume. Note: This menu item appears is attached to the printer. Speak Passwords/PINs Off* On Set the printer to read out loud passwords or personal identification numbers. the factory default setting.
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    . Note: The default value is the value selected during the initial setup. Maintenance Configuration Menu Menu item Description USB Configuration USB PnP 1* 2 Change the USB driver mode of the printer to improve its compatibility with a personal computer. USB Configuration USB Scan to Local On
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    fills when a prompt to load paper appears. Tray Configuration Envelope Prompts Auto* Multipurpose Feeder Manual Envelope Set the paper source that the user fills when a prompt to load envelope appears. Tray a print job. Note: An asterisk (*) next to a value indicates the factory default setting.
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    used when printing font data. Fax Configuration Fax Low Power Support Disable Sleep Permit Sleep Auto* Set fax to enter Sleep mode Print Density Disabled* 1-5 Copy Density Disabled* 1-5 Adjust the toner density when printing or copying documents. Device Operations Quiet Mode Off default setting.
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    Manually register the flatbed and ADF after replacing the ADF, scanner glass, or controller board. Scanner Configuration Edge Erase Flatbed Edge Erase 0-6 (3*) ADF Edge Erase 0-6 (3*) Set the size, in millimeters, of the no‑print area around an ADF or flatbed scan job. Scanner Configuration ADF
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    Configuration Exact Tiff Rows Per Strip On* Off Set the RowsPerStrip tag value of a TIFF‑formatted scan output. Note: An asterisk (*) next to a value indicates the factory default setting. Out of Service Erase Menu item Out of Service Erase Memory Last Sanitized Hard Disk Last Sanitized Out of
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    les to a flash drive. Send Logs Cancel Send Send diagnostic information to Lexmark. * This menu item appears only in some printer models. Print Layout job. Separator Sheets None* Between Copies Between Jobs Between Pages Insert blank separator sheets when printing. Separator Sheet Source
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    per side 12 pages per side 16 pages per side Print multiple page images on one side of a sheet of paper. Pages per Side Ordering Horizontal of paper. Note: An asterisk (*) next to a value indicates the factory default setting. Finishing Menu item Description Staple Job Off* 1 staple, top left
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    of copies printed. • This menu item appears only when a staple finisher is installed. Note: An asterisk (*) next to a value indicates the factory default setting. Setup Menu item Description Printer Language PCL Emulation PS Emulation* Set the printer language. Note: Setting a printer language
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    default setting. Quality Menu item Description Print Resolution 600 dpi* 1200 Image Q 2400 Image Q 1200 dpi 300 dpi Set the resolution for the text and images to enhance text and images. Toner Darkness 1-10 (8*) Determine the lightness or darkness of text images. Halftone Normal* Detail
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    Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs. Note: An asterisk (*) next to a value indicates the factory default setting.
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    Line Width 1-30 (2*) Set the minimum stroke width of any job printed in 1200 dpi. Note: An asterisk (*) next to a value indicates the factory default setting. PDF Menu item Description Scale To Fit Off* On Scale the page content to fit the selected paper size. Annotations Print Do Not Print
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    enabled, the factory default setting is 40 seconds. Note: An asterisk (*) next to a value indicates the factory default setting. PCL Menu symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Pitch 0.08-100 (10*) Specify the pitch
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    return control command. Tray Renumber Assign MP Feeder Assign Tray [x] Assign Manual Paper Assign Manual Envelope View Factory Defaults Restore Defaults • Configure the printer to work with a different print driver or custom application that uses a different set of source assignments to request
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    . Backgrounds Do Not Print Print* Print background information or graphics for HTML documents. Note: An asterisk (*) next to a value indicates the factory default setting. Image Menu item Description Auto Fit On Off* Select the best available paper size and orientation setting for an
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    multipurpose feeder only for manual-feed print jobs. • First configures the multipurpose feeder as the primary paper source. Note: An asterisk (*) next to a value indicates the factory default setting. Media Configuration Universal Setup Menu item Description Units of Measure Inches Millimeters
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    Long Edge appears only when the longest edge is shorter than the maximum width supported. Note: An asterisk (*) next to a value indicates the factory default setting. Custom Scan Sizes Menu item Custom Scan Size [x] Scan Size Name Width 1-8.50 inches (8.50*) 25-216 mm (216*) Height 1-14 inches (14
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    options: Paper Texture Smooth Normal* Rough Paper Weight Light Normal* Heavy Note: An asterisk (*) next to a value indicates the factory default setting. Copy Copy Defaults Menu item Description Content Type Text Text/Photo* Photo Graphics Improve the output result based on the content of the
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    Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. "Copy to" Source Tray [x] (1*) Multipurpose Feeder Auto Size Match Specify the paper source for the copy job. Darkness 1 to 9 (5*) Adjust the darkness of the scanned image. Number of Copies 1-9999
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    to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Dropout Color Dropout (None*) Default Red Threshold (128*) Default Green Threshold (128*) Default Blue Threshold (128*) Specify which color to drop during scanning, and adjust the dropout setting for
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    edge to edge. Sharpness 1-5 (3*) Adjust the sharpness of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Admin Controls Menu item Description Transparency Separators Off On* Insert a blank sheet between transparencies. Allow Priority Copies
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    Select a fax mode. Note: An asterisk (*) next to a value indicates the factory default setting. Fax Setup Menu item Description General Fax Settings Fax Name Fax Number Fax ID (Fax Number*) Enable Manual Fax (Off*) Memory Use (Equal*) Cancel Faxes (Allow*) Fax Number Masking (Off*) Digits
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    (Content‑based*) Level (0*) Mirror Image (Off*) Negative Image (Off*) Shadow Detail (0*) Scan Edge to Edge (Off*) Sharpness (3*) Temperature (0*) Admin Controls Automatic Redial (5*) Redial Frequency (3 minutes*) Enable ECM (On*) Enable Fax Scans (On*) Driver to Fax (Off*) Allow Save
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    *) Banned Fax List Answer On (All Rings*) Auto Answer (On*) Manual Answer Code (*9*) Fax Forwarding (Print*) Forward to Confirmation E‑mail Max Speed (33600*) Configure the fax receive settings. Fax Cover Page Fax Cover Page (Off by Default*) Include To field (Off*) Include From field (Off*) Include
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    Volume (Off*) Set the speaker mode and volume for incoming or outgoing fax. Note: An asterisk (*) next to a value indicates the factory default setting. Fax Server Setup Menu item Description General Fax Settings To Format Reply Address Subject: Message: Enable analog receive (Off*) Configure
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    Device Userid Device Password Kerberos 5 REALM NTLM Domain Disable "SMTP server not set up" error (Off*) Fax Server Scan Settings Image Format (PDF *) Configure the fax server scan settings. Note: An asterisk (*) next to a value indicates the factory default setting. E-mail E‑mail Setup Menu
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    a reply address in the e‑mail. Always use SMTP default Reply Address On Off* Always use the default reply address in the SMTP server. Use SSL/TLS Device Userid Specify the user ID and password to connect to the SMTP server. Device Password NTLM Domain Specify the domain name for the
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    settings of the scanned document. PDF Version (1.5*) Notes: Archival Version (A‑1a*) Highly Compressed (Off*) • Archival Version and Archival (PDF/A) are supported only when PDF Set the resolution of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting.
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    Edge Long Edge Specify the orientation of the original document when scanning on both sides of the document. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Balance Cyan (0*) Magenta (0*) Yellow (0*) Adjust the color
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    scans in relation to blank pages in the original document. Note: An asterisk (*) next to a value indicates the factory default setting. Admin of domain name. Note: Use a comma to separate each domain. Send Me a Copy Never appears* On by Default Off by Default Always On Send a copy of the e‑mail
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    e‑mail. Use Multi‑Page TIFF Off On* Enable scanning of multiple TIFF images in one TIFF file. TIFF Compression JPEG LZW* Specify the compression type for TIFF files. Text Default 5-95 (75*) Set the text quality in the content being scanned. Text/Photo Default 5-95 (75*) Set the text and photo
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    Setup Menu item Server Login Password Path File Name Web Link Description Set the printer to send e‑mail as a web link. FTP FTP Defaults Menu item Description Format JPEG (.jpg) PDF (.pdf)* TIFF (.tif) XPS (.xps) Specify the file format for the scanned image. Global OCR Settings Recognized
  • Lexmark MB2650 | Users Guide PDF - Page 98
    Size Mixed Sizes* Set the paper size of the original document. Sides Off* Long Edge Short Edge Specify the orientation when scanning on both sides of the document. File Name Specify the file name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting.
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    . Mirror Image Off* On Create a mirror image of the original document. Negative Image Off* On Create a negative image of the original document. Shadow Detail ‑4 to 4 (0*) Adjust the shadow detail in the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting
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    next to a value indicates the factory default setting. Admin Controls Menu item Description Text Default 5-95 (75*) Set the quality of text on the scanned image. Text/Photo Default 5-95 (75*) Set the quality of text and photo on the scanned image. Photo Default 5-95 (50*) Set the quality of
  • Lexmark MB2650 | Users Guide PDF - Page 101
    installed an OCR solution. PDF Settings Configure the PDF settings of the scanned image. PDF Version (1.5*) Notes: Archival Version (A‑1a*) Highly Compressed (Off*) • Archival Version and Archival (PDF/A) are supported only when PDF Version is set to 1.4. Secure (Off*) Archival (PDF/A) (Off
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    on both sides of the document. File Name Specify the file name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description Color Balance Cyan (0*) Magenta (0*) Yellow (0*) Adjust the color intensity for cyan
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    the scanned image. Scan Edge to Edge Off* On Scan the original document from edge to edge. Sharpness 1-5 (3*) Adjust the sharpness in the scanned image. of scans in relation to blank pages in the original document. Note: An asterisk (*) next to a value indicates the factory default setting.
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    images from documents that are scanned from the ADF. Note: An asterisk (*) next to a value indicates the factory default setting. Flash Drive Print Menu item Description Number of Copies 1-9999 (1*) Set the number of copies. Paper Source Tray [x] (1*) Multipurpose Feeder Manual Paper Manual
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    per Side Border None* Solid Print a border around each page image when using Pages per Side menu. Separator Sheets Off* Between Copies Between Jobs Between Pages Insert blank separator sheets when printing. Separator Sheet Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for
  • Lexmark MB2650 | Users Guide PDF - Page 106
    cancels a network print job. Banner Page Off* On Print a banner page. Scan to PC Port Range Specify a valid port range for printers that are behind . Note: An asterisk (*) next to a value indicates the factory default setting. Wireless Note: This menu is available only in printers connected to
  • Lexmark MB2650 | Users Guide PDF - Page 107
    of Wireless Encryption Protocol (WEP) for the printer. Note: This menu item appears only when the Wireless Security Mode is set to WEP. Specify a WEP password for secure Wi‑Fi connection.
  • Lexmark MB2650 | Users Guide PDF - Page 108
    Manually Assigned IPv6 Router Address Prefix All IPv6 Addresses All IPv6 Router Addresses Network Address UAA LAA Description Enable Wi‑Fi security through Wi-Fi Protected Access (WPA). Note: This menu item appears only when the Wireless Security Mode is set to WPA2/WPA-Personal. Set the password
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    when a print job requires it, regardless of the default printer language. Note: If PCL SmartSwitch is off, then the printer does not examine *) Stateless Address Autoconfiguration (On*) DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix (64*) All IPv6
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    processes print jobs from computers using either Windows or Macintosh operating systems. • Off fi (*) next to a value indicates the factory default setting. TCP/IP Note: This menu appears of the printer. Zero Configuration Name Specify a service name for the zero configuration network. Enable Auto
  • Lexmark MB2650 | Users Guide PDF - Page 111
    the Dynamic DNS settings. DDNS TTL Specify the current DDNS settings. Default TTL DDNS Refresh Time Enable mDNS Off On* Update the multicast DNS settings. WINS Server Address Specify a server address for Windows Internet Name Service (WINS). Enable BOOTP Off* On Allow the BOOTP to assign
  • Lexmark MB2650 | Users Guide PDF - Page 112
    . Note: An asterisk (*) next to a value indicates the factory default setting. SNMP Note: This menu appears only in network printers or printers drivers and applications. SNMP Version 3 Enabled Off On* Set Read/Write Credentials User Name Password Set Read‑only Credentials User Name Password
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    or printers that are attached to print servers. Menu item Description Enable IPSec Off* On Enable Internet Protocol Security (IPSec). Base Configuration Default* Compatibility Secure Set the IPSec base configuration. Note: This menu item appears only when Enable IPSec is set to On. DH (Diffie
  • Lexmark MB2650 | Users Guide PDF - Page 114
    . Note: An asterisk (*) next to a value indicates the factory default setting. LPD Configuration Note: This menu appears only in network Note: A banner page is the first page of a print job used as a separator of print jobs and to identify the originator of the print job request. LPD Trailer
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    HTTP and FTP servers. HTTP Proxy IP Address Configure the HTTP and FTP server settings. FTP Proxy IP Address HTTP Default IP Port HTTPS Device Certificate FTP Default IP Port Timeout for HTTP/FTP Requests 1-299 (30*) Specify the amount of time before the server connection stops. Retries for
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    (*) next to a value indicates the factory default setting. USB Menu item Description PCL SmartSwitch Auto processes print jobs from computers using either Windows or Macintosh operating systems. • Off filters events. Ping frequency 1-300 (10*) Specify the network query interval in seconds.
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    * On Enable the Always Print As Image feature. Note: An asterisk (*) next to a value indicates the factory default setting. Wi‑Fi Direct Note: This menu appears only when a direct Wi‑Fi network is the active network. Menu item Description SSID Specify the service set identifier (SSID) of the
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    Note: An asterisk (*) next to a value indicates the factory default setting. Security Login Methods Manage Permissions Menu item Function Access Access Internet Printing Protocol (IPP) Initiate Scans Remotely B/W Print Network Folder ‑ Scan Description Control access to the printer functions.
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    Wallpaper Screen Saver Card Copy Scan Center Scan Center Custom 1 Scan Center Custom 2 Scan Center Custom 3 Scan Center Custom 4 Scan Center Custom 5 Scan Center Custom 6 Scan Center Custom 7 Scan Center Custom 8 Scan Center Custom 9 Scan Center Custom 10 Forms and Favorites Description Control
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    Import Access Controls Function Access Administrative Menus Device Management Apps Admin Control group or user access to the printer functions, applications, and security settings. Add User User Name/Password User Name Password PIN Create local accounts to manage access to the printer functions
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    by Syslogs 6 ‑ Line Printer Subsystem 7 ‑ Network News Subsystem 8 ‑ UUCP Subsystem 9 ‑ Clock Daemon 10 ‑ Security/Authorization Messages 11 ‑ FTP Daemon 12 ‑ NTP Subsystem 13 ‑ Log Audit 14 ‑ Log Alert to a remote server. Note: An asterisk (*) next to a value indicates the factory default setting.
  • Lexmark MB2650 | Users Guide PDF - Page 122
    Non‑Logged Events Off* On Send all events, regardless of severity level, to the remote server. Admin's E‑mail Address Send e‑mail notification of logged events to the administrator. E‑mail Log Cleared Alert of each line. Note: An asterisk (*) next to a value indicates the factory default setting.
  • Lexmark MB2650 | Users Guide PDF - Page 123
    ) CSV Export a security log to a flash drive. Note: An asterisk (*) next to a value indicates the factory default setting. Login Restrictions Menu item Description Login failures 1-10 (3*) Specify the number of failed login attempts before the user gets locked out. Failure time frame Specify
  • Lexmark MB2650 | Users Guide PDF - Page 124
    same file name without overwriting Off* any of the print jobs. On Note: An asterisk (*) next to a value indicates the factory default setting. Disk Encryption Note: This menu appears only when a printer hard disk is installed. Menu item Description Status Enabled Disabled Determine whether
  • Lexmark MB2650 | Users Guide PDF - Page 125
    hard disk. Note: An asterisk (*) next to a value indicates the factory default setting. Solutions LDAP Settings Use Follow LDAP Referrals Off* On LDAP Certificate verification of LDAP certificates. Mobile Services Management Use AirPrint Print Scan Fax To Enable functions in the AirPrint software
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    has no effect on the printer security configuration. Minimum Password Length 0-32 (0*) Specify the minimum characters that are allowed for a password. Note: An asterisk (*) next to a value indicates the factory default setting. Reports Menu Settings Page Menu item Menu Settings Page Description
  • Lexmark MB2650 | Users Guide PDF - Page 127
    Copy Shortcuts E‑mail Shortcuts FTP Shortcuts Network Folder Shortcuts Description Print a report that lists Guides Connection Guide Copy Guide E‑mail Guide Fax Guide FTP Guide Information Guide Description Prints all the guides information about scanning documents and configuring the
  • Lexmark MB2650 | Users Guide PDF - Page 128
    Menu item Media Guide Mono Quality Guide Moving Guide Print Quality Guide Supplies Guide Description Provides information about Troubleshooting Menu item Print Quality Test Pages Cleaning the Scanner Description Print sample pages to identify and correct print quality defects. Print instructions
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    printer hard disk memory 1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Select the Sanitize all information on hard disk check box, and then touch ERASE. 3 Follow the instructions on the display. Note: This process can take from several minutes to more than
  • Lexmark MB2650 | Users Guide PDF - Page 130
    Security > Disk Encryption > Start encryption. 2 Follow the instructions on the display. Notes: • To avoid loss of data default settings 1 From the home screen, touch Settings > Device > Restore Factory Defaults. location. • The printer is serviced by someone from outside your organization. • The
  • Lexmark MB2650 | Users Guide PDF - Page 131
    hard disk • Degaussing-Flushes the hard disk with a magnetic field that erases stored data • Crushing-Physically compresses the hard disk to break component parts and render them unreadable • Milling-Physically shreds the hard disk into small metal bits Note: To guarantee that all data are completely
  • Lexmark MB2650 | Users Guide PDF - Page 132
    the printer Warning-Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Adjusting the speaker volume Adjusting the default internal speaker volume 1 From the control panel, navigate to: Settings > Device > Preferences
  • Lexmark MB2650 | Users Guide PDF - Page 133
    Lexmark Mobile Assistant 1 Depending on your mobile device, download the Lexmark Mobile Select a Wi-Fi network, and then type the network password. 8 Tap Done. Connecting the printer to a wireless your printer. For more information, see the instructions that came with the adapter. • Active Adapter
  • Lexmark MB2650 | Users Guide PDF - Page 134
    can also change the SSID and password, if necessary. 2 Connect your mobile device to the printer wireless network. Deactivating the Wi‑Fi network 1 From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard Network. 2 Follow the instructions on the display.
  • Lexmark MB2650 | Users Guide PDF - Page 135
    solutions port (ISP) to a printer previously configured for an Ethernet connection, then disconnect the printer from the Ethernet network. For Windows users 1 Open the printers folder. 2 From the shortcut menu of the printer with the new ISP, open the printer properties. 3 Configure the port from the
  • Lexmark MB2650 | Users Guide PDF - Page 136
    Maintaining the printer 136 Cleaning printer parts Cleaning the printer CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from
  • Lexmark MB2650 | Users Guide PDF - Page 137
    Maintaining the printer 137 2 Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass • ADF glass pad • Scanner glass
  • Lexmark MB2650 | Users Guide PDF - Page 138
    Maintaining the printer 138 • Scanner glass pad 3 Close the scanner cover. 4 Open the ADF cover. 5 Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass pad in the ADF cover
  • Lexmark MB2650 | Users Guide PDF - Page 139
    A4‑size plain paper. Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect
  • Lexmark MB2650 | Users Guide PDF - Page 140
    ISO/IEC 19752 standard. • Extremely low print coverage for extended periods of time may negatively affect actual yield. Lexmark MX622 Return Program toner cartridges Item United States and Canada European Economic Area Rest of Asia Pacific Latin America Rest of Europe, Middle East, and Africa
  • Lexmark MB2650 | Users Guide PDF - Page 141
    unit parts to fail before the toner is exhausted. Item Part Number Return Program imaging unit 56F0Z00 Regular imaging unit 56F0ZA0 Corporate Return Program imaging unit* 56F0Z0E * This imaging unit is available only for contract‑managed printers. For more information, contact your Lexmark
  • Lexmark MB2650 | Users Guide PDF - Page 142
    • Using certain types of paper may require more frequent replacement of the maintenance kit. • The maintenance kit includes a fuser, MPF pick roller and separator pad, pick tires, separator roller assembly, and transfer roller. These parts may be individually ordered and replaced if necessary. Item
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    Maintaining the printer 143 Replacing parts and supplies Replacing the toner cartridge 1 Open door A. 2 Remove the used toner cartridge.
  • Lexmark MB2650 | Users Guide PDF - Page 144
    Maintaining the printer 144 3 Unpack the new toner cartridge, and then shake it three times to redistribute the toner. 4 Insert the new toner cartridge. Note: Use the arrows inside the printer as guides. 5 Close door A.
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    Maintaining the printer 145 Replacing the imaging unit 1 Open door A. 2 Remove the toner cartridge. 3 Remove the used imaging unit.
  • Lexmark MB2650 | Users Guide PDF - Page 146
    than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. 5 Insert the new imaging unit. Note: Use the arrows inside the printer as guides. 6 Insert the toner
  • Lexmark MB2650 | Users Guide PDF - Page 147
    Maintaining the printer 147 7 Close door A. Replacing the staple cartridge 1 Open the stapler access door.
  • Lexmark MB2650 | Users Guide PDF - Page 148
    Maintaining the printer 148 2 Remove the staple cartridge. 3 Remove the spare staple cartridge.
  • Lexmark MB2650 | Users Guide PDF - Page 149
    Maintaining the printer 149 4 Insert the spare staple cartridge. Note: Replace the spare staple cartridge for future use. 5 Close the stapler access door. Replacing the pick tires 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the printer. 3 Remove the
  • Lexmark MB2650 | Users Guide PDF - Page 150
    Maintaining the printer 150 4 Remove the used pick tires one after the other. 5 Unpack the new pick tires.
  • Lexmark MB2650 | Users Guide PDF - Page 151
    an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. 9 Turn on the printer. Replacing the pick roller assembly 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the printer. 3 Remove the optional tray
  • Lexmark MB2650 | Users Guide PDF - Page 152
    Maintaining the printer 152
  • Lexmark MB2650 | Users Guide PDF - Page 153
    Maintaining the printer 153 4 Remove the tray insert, and then flip the tray base. 5 Remove the used pick roller assembly. 6 Unpack the new pick roller assembly.
  • Lexmark MB2650 | Users Guide PDF - Page 154
    Maintaining the printer 154 7 Insert the new pick roller assembly. 8 Flip the tray base, and then insert the tray insert.
  • Lexmark MB2650 | Users Guide PDF - Page 155
    the printer with the optional tray, and then lower the printer until it clicks into place. 10 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: and easily accessible. 11 Turn on the printer. Replacing the ADF separator roller 1 Open the ADF cover.
  • Lexmark MB2650 | Users Guide PDF - Page 156
    Maintaining the printer 156 2 Remove the used ADF separator roller. 3 Unpack the new ADF separator roller. Warning-Potential Damage: To avoid damage and poor printer performance, handle this part with clean hands.
  • Lexmark MB2650 | Users Guide PDF - Page 157
    Maintaining the printer 157 4 Insert the new ADF separator roller until it clicks into place. 5 Close the ADF cover.
  • Lexmark MB2650 | Users Guide PDF - Page 158
    Disconnect all cords and cables from the printer. • If the printer has separate floor-standing optional trays or output options attached to it, then disconnect . Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support. Saving energy and paper Confi
  • Lexmark MB2650 | Users Guide PDF - Page 159
    sides of the paper. Note: Two-sided printing is the default setting in the print driver. • Print multiple pages on a single sheet of paper. and format for accuracy. Recycling Recycling Lexmark products To return Lexmark products for recycling: 1 Go to www.lexmark.com/recycle. 2 Select the product
  • Lexmark MB2650 | Users Guide PDF - Page 160
    Maintaining the printer 160 The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
  • Lexmark MB2650 | Users Guide PDF - Page 161
    below the maximum paper fill indicator. • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper.
  • Lexmark MB2650 | Users Guide PDF - Page 162
    . • When Jam Recovery is set to On or Auto, the printer reprints jammed pages. Jam location 1 Automatic document feeder 2 Standard bin 3 Door A 4 Multipurpose feeder 5 Duplex unit 6 Trays 7 Door B
  • Lexmark MB2650 | Users Guide PDF - Page 163
    Clearing jams 163 Jam location 8 Optional staple finisher 9 Finisher bin Paper jam in door A 1 Remove the tray. 2 Open door A.
  • Lexmark MB2650 | Users Guide PDF - Page 164
    Clearing jams 164 3 Remove the toner cartridge. 4 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum
  • Lexmark MB2650 | Users Guide PDF - Page 165
    Clearing jams 165 5 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Note: Make sure that all paper fragments are removed.
  • Lexmark MB2650 | Users Guide PDF - Page 166
    Clearing jams 166 6 Insert the imaging unit. Note: Use the arrows inside the printer as guides.
  • Lexmark MB2650 | Users Guide PDF - Page 167
    Clearing jams 167 7 Insert the toner cartridge. Note: Use the arrows inside the printer as guides. 8 Close door A. 9 Insert the tray. Paper jam in the rear door 1 Open the rear door. CAUTION-HOT SURFACE: The inside of the printer might be
  • Lexmark MB2650 | Users Guide PDF - Page 168
    Clearing jams 168 3 Close the rear door. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark MB2650 | Users Guide PDF - Page 169
    Clearing jams 169 Paper jam in the duplex unit 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray.
  • Lexmark MB2650 | Users Guide PDF - Page 170
    Clearing jams 170 Paper jam in trays 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray. Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper
  • Lexmark MB2650 | Users Guide PDF - Page 171
    Clearing jams 171 3 Flex, fan, and align the paper edges before loading. 4 Reload paper, and then adjust the paper guide. Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray. 2 Open the ADF cover. 3 Remove the jammed paper.
  • Lexmark MB2650 | Users Guide PDF - Page 172
    Clearing jams 172 Note: Make sure that all paper fragments are removed. 4 Close the ADF cover. Paper jam in the finisher Paper jam in the finisher bin 1 Remove paper from the finisher bin. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark MB2650 | Users Guide PDF - Page 173
    Clearing jams 173 Paper jam in the finisher rear door 1 Open the finisher rear door. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Open the finisher narrow door, and then remove any paper fragments. 4 Close the doors.
  • Lexmark MB2650 | Users Guide PDF - Page 174
    Clearing jams 174 Staple jam in the finisher 1 Open the staple access door. 2 Remove the staple cartridge holder. 3 Lift the staple guard, and then remove the loose staples.
  • Lexmark MB2650 | Users Guide PDF - Page 175
    Clearing jams 175 4 Close the staple guard. 5 Insert the staple cartridge holder. 6 Close the staple access door.
  • Lexmark MB2650 | Users Guide PDF - Page 176
    Troubleshooting 176 Troubleshooting Network connection problems Cannot open Embedded Web Server Action appears as four sets of numbers separated by periods, such as 123.123.123.123. Is the printer IP address correct? Step 3 Check if you are using a supported browser: • Internet Explorer version
  • Lexmark MB2650 | Users Guide PDF - Page 177
    Troubleshooting 177 Action Step 7 Access the Embedded Web Server. Did the Embedded Web Server open? Yes The problem is solved. No Contact customer support. Unable to read flash drive Action Step 1 Check if the printer is not busy processing another print, copy, scan, or fax job. Yes Go to step
  • Lexmark MB2650 | Users Guide PDF - Page 178
    Troubleshooting 178 Hardware options problems Cannot detect internal option Action Yes Step 1 The problem is Turn off the printer, wait for about 10 option is available in the print driver. Note: If necessary, manually add the internal option in the print driver to make it available for print
  • Lexmark MB2650 | Users Guide PDF - Page 179
    Troubleshooting 179 Internal solutions port does not operate correctly Action Yes Step 1 an internal solutions port" on page 228. Note: Use a supported ISP. The problem is solved. Does the ISP operate correctly? Step 3 The problem is Check the cable and the ISP connection. solved. a Use
  • Lexmark MB2650 | Users Guide PDF - Page 180
    To correct this problem, purchase a toner cartridge, print the print quality test pages. From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages. Non‑Lexmark supply The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark
  • Lexmark MB2650 | Users Guide PDF - Page 181
    remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. For more information, see "Using genuine Lexmark parts and supplies" on page 139. b Send the print job. Contact customer The problem is support. solved. Does the envelope seal when printing?
  • Lexmark MB2650 | Users Guide PDF - Page 182
    Are the pages collated correctly? Tray linking does not work Action Yes Step 1 The problem is a Check if the trays contain the same paper size and paper type. solved. b Check if the paper guides are positioned correctly. c Print the document. Do the trays link correctly? Step 2 a From the
  • Lexmark MB2650 | Users Guide PDF - Page 183
    Troubleshooting 183 Action Step 3 a Make sure that Tray Linking is set to Automatic. For more information, see "Linking trays" on page 29. b Print the document. Do the trays link correctly? Yes The problem is solved. No Contact customer support. Paper frequently jams Action Yes Step 1 a
  • Lexmark MB2650 | Users Guide PDF - Page 184
    the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the printer printing blank or white pages?
  • Lexmark MB2650 | Users Guide PDF - Page 185
    Troubleshooting 185 Action Yes Step 2 Go to step 3. a Remove any packing material that is left on the imaging unit. 1 Remove the toner cartridge, and then remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended
  • Lexmark MB2650 | Users Guide PDF - Page 186
    Troubleshooting 186 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported ? No The problem is solved. The problem is solved. The problem is solved. Go to step 6. The
  • Lexmark MB2650 | Users Guide PDF - Page 187
    Replace the imaging unit. b Print the document. Contact customer The problem is support. solved. Is the print dark? Fine lines are not printed correctly Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print
  • Lexmark MB2650 | Users Guide PDF - Page 188
    solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved.
  • Lexmark MB2650 | Users Guide PDF - Page 189
    background appear on prints? Step 2 Go to step 3. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. The problem is solved. Does gray background appear on prints?
  • Lexmark MB2650 | Users Guide PDF - Page 190
    obstruction between the charge roller and photoconductor drum. c Insert the imaging unit. d Print the document. Does gray background appear on prints? Step 6 a Replace the imaging unit. b Print the document. Does gray background appear on prints? Contact customer The problem is support. solved.
  • Lexmark MB2650 | Users Guide PDF - Page 191
    Lexmark Contact customer toner cartridge. support. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Do horizontal light bands appear on prints? Incorrect margins Action Step 1 a Adjust the paper guides to the correct
  • Lexmark MB2650 | Users Guide PDF - Page 192
    Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the print light? Step 2 Go to step 3. a Turn off the printer, wait for about 10 seconds, and then turn on the printer. b Increase toner darkness
  • Lexmark MB2650 | Users Guide PDF - Page 193
    light? Step 5 Go to step 6. a Remove the toner cartridge, and then remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Warning-Potential Damage: Do not touch the
  • Lexmark MB2650 | Users Guide PDF - Page 194
    the kit is installed. Note: If necessary, replace the transfer roller. b Print the document. No The problem is solved. Is the print light? Step 7 Check the status of the imaging unit. From the control panel, navigate to: Status/Supplies > Supplies Go to step 8. Contact customer support. Is
  • Lexmark MB2650 | Users Guide PDF - Page 195
    Troubleshooting 195 Action Step 2 Check the printer for leaked toner contamination. Is the printer free of leaked toner? Step 3 a Replace the toner cartridge. b Print the document. Is the print mottled? Step 4 Check the status of the imaging unit. From the control panel, navigate to: Status/
  • Lexmark MB2650 | Users Guide PDF - Page 196
    Troubleshooting 196 Action Yes Step 2 Go to step 3. a Adjust the guides in the tray to the correct position for the paper loaded. b Print the document. No The problem is solved. Is the paper curled? Step 3 Go to step 4. a Depending on your operating system, specify the paper size and
  • Lexmark MB2650 | Users Guide PDF - Page 197
    Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Adjust the guides in the tray
  • Lexmark MB2650 | Users Guide PDF - Page 198
    2 a Replace the imaging unit. b Print the document. Contact customer support. The problem is solved. Do the repeating defects appear? Solid black pages Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print
  • Lexmark MB2650 | Users Guide PDF - Page 199
    Troubleshooting Action Yes Step 2 a Remove, and then insert the imaging unit. Go to step 3. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the
  • Lexmark MB2650 | Users Guide PDF - Page 200
    a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Are text or images cut off? Step 2 Go to step 3. a Remove, and then insert the imaging unit. Warning-Potential Damage
  • Lexmark MB2650 | Users Guide PDF - Page 201
    Replace the imaging unit. b Print the document. Are text or images cut off? Contact customer The problem is support. solved. Toner easily rubs off Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality
  • Lexmark MB2650 | Users Guide PDF - Page 202
    Troubleshooting 202 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Does the toner easily rub off?
  • Lexmark MB2650 | Users Guide PDF - Page 203
    Troubleshooting Action Yes Step 2 Go to step 3. a Remove the toner cartridge, and then remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential
  • Lexmark MB2650 | Users Guide PDF - Page 204
    > Troubleshooting > supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. The problem is solved. Do vertical dark lines or streaks appear on prints? Step 4 Go to step 5. a Remove, and then insert the imaging unit
  • Lexmark MB2650 | Users Guide PDF - Page 205
    Troubleshooting Action Step 5 a Replace the imaging unit. b Print the document. Do vertical dark lines or streaks appear on prints? Vertical dark streaks with print missing 205 Yes Contact customer support. No The problem is solved. Note: Before solving the problem, print the Print Quality Test
  • Lexmark MB2650 | Users Guide PDF - Page 206
    Troubleshooting 206 Action Yes Step 2 Contact customer a Check if the printer is using a genuine and supported Lexmark support. toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Do vertical dark
  • Lexmark MB2650 | Users Guide PDF - Page 207
    Troubleshooting 207 Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Do vertical white lines appear on
  • Lexmark MB2650 | Users Guide PDF - Page 208
    Troubleshooting 208 Action Yes Step 3 The problem is If you are printing from the Internet, then the printer may be reading solved. the multiple job titles as duplicates. For Windows ? No Go to step 4. Go to step 5. Contact customer support. No The problem is solved. The problem is solved.
  • Lexmark MB2650 | Users Guide PDF - Page 209
    Troubleshooting Action Step 3 a Depending on your operating system, specify the print resolution from the Remove held jobs. Go to step 8. Is the printer printing slow? 209 No The problem is solved. The problem is solved. The problem is solved. The problem is solved. The problem is solved.
  • Lexmark MB2650 | Users Guide PDF - Page 210
    Troubleshooting 210 Action Yes Step 8 a Make sure that the printer is not overheating. Contact customer support. Notes: • Allow the the document. Is the document printed? Step 4 The problem is a Turn off the printer, wait for about 10 seconds, and then turn on solved. the printer.
  • Lexmark MB2650 | Users Guide PDF - Page 211
    Troubleshooting 211 Action Step 5 a Remove, and then reinstall the print driver. b Print the document. Is the document printed? Yes The problem is solved. No Contact customer support. Adjusting toner darkness 1 From the home screen, touch Settings > Print > Quality. 2 Adjust the toner darkness.
  • Lexmark MB2650 | Users Guide PDF - Page 212
    correct print driver. The problem is solved. Is the printer responding? Step 8 The problem is Turn off the printer, wait for about 10 seconds, the document. The problem is solved. Is the document printed from the correct tray? No Go to step 7. Go to step 8. Contact customer support. No Load
  • Lexmark MB2650 | Users Guide PDF - Page 213
    Troubleshooting 213 Faxing problems Cannot send or receive faxes Action Step 1 Resolve any error messages that appear on the display. Yes The problem is solved. Can you send or receive a fax? Step 2 The problem is Make sure that the cable connections for the following equipment solved. are
  • Lexmark MB2650 | Users Guide PDF - Page 214
    Troubleshooting 214 Action Yes Step 5 The problem is Check if the printer is connected to an analog phone service or to solved. the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of
  • Lexmark MB2650 | Users Guide PDF - Page 215
    Troubleshooting 215 Can receive but not send faxes Action Step 1 Load the original document properly into the ADF tray or on the scanner glass. Yes The problem is solved. Can you send faxes? Step 2 Set up the shortcut number properly. • Check if the shortcut number is set for the telephone
  • Lexmark MB2650 | Users Guide PDF - Page 216
    > Admin Controls. b In the Max Speed menu, select a lower transmission speed. Is the fax print quality satisfactory? No Go to step 2. Contact customer support. Scanning problems Cannot scan from a computer Action Yes Step 1 The problem is a Turn off the printer, wait for about 10 seconds
  • Lexmark MB2650 | Users Guide PDF - Page 217
    original document or photo. b Adjust the scan quality settings. c Copy the document or photo. The problem is solved. Is the copy quality satisfactory? No Go to step 2. Contact customer support. Vertical dark streaks on output when scanning from the ADF Leading edge ABCDE ABCDE ABCDE Trailing
  • Lexmark MB2650 | Users Guide PDF - Page 218
    is solved. Do vertical streaks still appear on scanned documents? Step 2 Contact customer a Open door C. support. b Using a damp, soft, lint‑free cloth, wipe the ADF glass and the white underside of the ADF cover. c Close the door. The problem is solved. Do vertical streaks still appear on
  • Lexmark MB2650 | Users Guide PDF - Page 219
    Troubleshooting 219 Scanner does not close Action Remove obstructions that keep the scanner unit open. Did the scanner unit close correctly? Yes The problem is solved. No Contact customer support. Scanning takes too long or freezes the computer Action Close all applications that are
  • Lexmark MB2650 | Users Guide PDF - Page 220
    following information: • Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support via telephone is also
  • Lexmark MB2650 | Users Guide PDF - Page 221
    Upgrading and migrating 221 Upgrading and migrating Hardware Available internal options • Flash memory • Font cards • Firmware cards - Forms and Bar Code - IPDS - PRESCRIBE • Internal solutions port - RS-232C Serial Interface Card - Parallel 1284-B Interface Card - MarkNetTM N8230 Fiber Ethernet
  • Lexmark MB2650 | Users Guide PDF - Page 222
    Upgrading and migrating 222 4 Close the access cover. 5 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is
  • Lexmark MB2650 | Users Guide PDF - Page 223
    Upgrading and migrating 223 Installing a memory card CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
  • Lexmark MB2650 | Users Guide PDF - Page 224
    Upgrading and migrating 224 4 Unpack the memory card. Warning-Potential Damage: Do not touch the connection points along the edge of the card. 5 Insert the memory card until it clicks into place. 6 Close the controller board access cover. 7 Connect the power cord to the printer, and then to the
  • Lexmark MB2650 | Users Guide PDF - Page 225
    Upgrading and migrating 225 Installing an optional card CAUTION-SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power
  • Lexmark MB2650 | Users Guide PDF - Page 226
    Upgrading and migrating 226 5 Push the card firmly into place. Note: The entire length of the connector on the card must touch and be flush against the controller board. Warning-Potential Damage: Improper installation of the card may cause damage to the card and the controller board. 6 Close the
  • Lexmark MB2650 | Users Guide PDF - Page 227
    Upgrading and migrating 227 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. 4 Unpack the hard disk. 5 Attach the hard disk to the
  • Lexmark MB2650 | Users Guide PDF - Page 228
    the printer. 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet, and then from the printer. 3 Unpack the internal solutions port (ISP) kit. Note: Remove the preinstalled interface cable from the ISP.
  • Lexmark MB2650 | Users Guide PDF - Page 229
    Upgrading and migrating 229 1 ISP 2 Mounting bracket 3 Thumbscrews 4 Housing 5 Interface cable 4 Install the ISP into its housing. 5 Secure the ISP in place and attach the ISP extended cable.
  • Lexmark MB2650 | Users Guide PDF - Page 230
    components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 7 Attach the ISP kit to the printer.
  • Lexmark MB2650 | Users Guide PDF - Page 231
    Upgrading and migrating 231 If a printer hard disk is installed, then remove the hard disk before installing the ISP. a Unplug the hard disk interface cable from the controller board.
  • Lexmark MB2650 | Users Guide PDF - Page 232
    Upgrading and migrating 232 b Connect the ISP extended cable to the ISP connector.
  • Lexmark MB2650 | Users Guide PDF - Page 233
    Upgrading and migrating 233 c Install the hard disk.
  • Lexmark MB2650 | Users Guide PDF - Page 234
    and properly grounded electrical outlet that is near the product and easily accessible. 10 Turn on the printer. Installing optional trays CAUTION-SHOCK HAZARD: To avoid on the printer. Add the tray in the print driver to make it available for print jobs. For more information, see "Adding available options
  • Lexmark MB2650 | Users Guide PDF - Page 235
    support.lexmark.com, and then select your printer and operating system. 2 Run the installer, and then follow the instructions on the computer screen. Adding available options in the print driver For Windows users 1 Open the printers folder of numbers separated by periods, such as 123.123.123.123.
  • Lexmark MB2650 | Users Guide PDF - Page 236
    the instructions on the screen. 4 If the printer supports applications, Lexmark representative. 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated
  • Lexmark MB2650 | Users Guide PDF - Page 237
    name: Lexmark MB2650ade, Lexmark MB2650adwe; Lexmark MX622ade, Lexmark MX622adhe; Lexmark XM3250 MFPs Machine services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark
  • Lexmark MB2650 | Users Guide PDF - Page 238
    the Mopria® Alliance logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is strictly sided: 55; Two-sided: 54 Scanning 56 Copying 56 Ready 14 Values are subject to change. See www.lexmark.com for current values.
  • Lexmark MB2650 | Users Guide PDF - Page 239
    of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. India E-Waste notice This product complies with the India E-Waste (Management and
  • Lexmark MB2650 | Users Guide PDF - Page 240
    sensitive parts. is not present. ENERGY STAR Any Lexmark product bearing the ENERGY STAR® emblem on temperature Shipping temperature Storage temperature and relative humidity 10 to 32°C (50 to 90°F) -20 to or prescribed service conditions. The printer has a non-serviceable printhead assembly
  • Lexmark MB2650 | Users Guide PDF - Page 241
    output from hard‑copy original 680 documents. Scan The product is scanning hard‑copy documents. 23.5 Ready The subject to change. See www.lexmark.com for current values. Sleep Mode of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes):
  • Lexmark MB2650 | Users Guide PDF - Page 242
    Power modes Factory default Hibernate Timeout for this in power units of Watts, Lexmark complies with Part 68 of the the RJ-11C Universal Service Order Code (USOC) comply with the applicable FCC Part 68 rules and requirements adopted the REN for this product is part of the product identifier that
  • Lexmark MB2650 | Users Guide PDF - Page 243
    service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
  • Lexmark MB2650 | Users Guide PDF - Page 244
    the Facsimile User Instructions. The grant of services. This equipment shall not be set up to make automatic calls to the Telecom "111" Emergency Service adapter is required. The Lexmark part number is 80D1873. Some 10 call attempts to the same number within any 30 minute period for any single manual
  • Lexmark MB2650 | Users Guide PDF - Page 245
    a Swiss billing tone filter (Lexmark part number 80D1877) to be installed support.lexmark.com. Modular component notice Wireless models contain one of the following modular components: Lexmark the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between
  • Lexmark MB2650 | Users Guide PDF - Page 246
    Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to and used in accordance with the instruction manual, may cause harmful interference to radio
  • Lexmark MB2650 | Users Guide PDF - Page 247
    part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services
  • Lexmark MB2650 | Users Guide PDF - Page 248
    your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: -Is manufactured from new parts, or new and serviceable used parts, which perform like new parts -Is, during normal use, free from
  • Lexmark MB2650 | Users Guide PDF - Page 249
    attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its
  • Lexmark MB2650 | Users Guide PDF - Page 250
    or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This
  • Lexmark MB2650 | Users Guide PDF - Page 251
    adding internal options print driver 235 adding shortcut e‑mail 44 fax destination 53 FTP address 55 ADF registration adjusting 220 ADF separator roller replacing 155 adjusting scanner registration 220 adjusting ADF registration 220 adjusting darkness fax 53 adjusting default volume headphone 132
  • Lexmark MB2650 | Users Guide PDF - Page 252
    (ADF) 43 using the printer 44 using the scanner glass 43 F factory default 10 firmware, updating 236 flash drive printing from 35 scanning to 56 folder paper 188 font sample list printing 38 FTP address creating shortcut 55 FTP server, scanning to using the control panel 55 G genuine Lexmark parts
  • Lexmark MB2650 | Users Guide PDF - Page 253
    showing 18 identifying jam locations 162 imaging unit ordering 141 replacing 145 importing a adding print driver 235 internal solutions port installing 228 troubleshooting 179 IPSec Scan 101 FTP Defaults 97 Google Cloud Print 117 HTML 79 HTTP/FTP Settings 115 Image 80 Information Sent to Lexmark
  • Lexmark MB2650 | Users Guide PDF - Page 254
    imaging unit 141 maintenance kit 142 staple cartridges 142 ordering supplies toner cartridge parts status checking 139 personal identification number method 133 personal identification numbers enabling 25 photos, copying 40 pick roller assembly replacing 151 pick tires replacing 149 placing separator
  • Lexmark MB2650 | Users Guide PDF - Page 255
    37 printing from a Macintosh computer 37 printing from Windows 37 Replace cartridge, printer region mismatch 180 replacing parts ADF separator roller 155 replacing supplies imaging unit 145 staple cartridge 147 toner cartridge 143 replacing the pick roller assembly 151 replacing the pick tires 149
  • Lexmark MB2650 | Users Guide PDF - Page 256
    the ADF 217 two‑sided copying 41 U unable to read flash drive troubleshooting, print 177 Unformatted flash detected 180 Universal paper size setting 26 unlinking trays 29 updating firmware 236 USB port 14 enabling 177 using Customer Support 20 using Display Customization 19 using genuine Lexmark parts
  • Lexmark MB2650 | Users Guide PDF - Page 257
    , 43, 46, 55 copying 40 V verify print jobs 37 printing from a Macintosh computer 37 printing from Windows 37 vertical dark lines on prints 204 vertical dark streaks on output when scanning from the ADF 217 vertical streaks on prints 204 viewing a fax log 53 virtual keyboard using 25 Voice Guidance
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MB2650, MX622, XM3250 MFPs
User's Guide
February 2020
www.lexmark.com
Machine type(s):
7018
Models:
676, 678, 679, 686