Lexmark MB3442 Users Guide PDF - Page 173
Print crooked or skewed, Step 1
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Troubleshoot a problem 173 Print crooked or skewed Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Adjust the guides in the tray to the correct position for the paper loaded. b Print the document. No The problem is solved. Is the print crooked or skewed? Step 2 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Go to step 3. The problem is solved. Is the print crooked or skewed? Step 3 a Check if the paper loaded is supported. Contact customer support. Note: If paper is not supported, then load a supported paper. b Print the document. The problem is solved. Is the print crooked or skewed? Step 4 a For two‑sided printing, check if the paper size setting in the duplex unit is set correctly. Note: Letter, legal, Oficio, or folio must be set to Letter. b Print the document. Contact customer support. The problem is solved. Is the print crooked or skewed?