Lexmark MS711 Quick Reference - Page 13

• If paper needs to be returned to the mailbox bin, then insert the paper under the bin arm, and then push the paper all the way back. 2 1 Note: If the paper is not under the bin arm, then a jam occurs due to an overfilled bin. Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure the paper size and type are set correctly on the computer or printer control panel. • Store paper according to manufacturer recommendations. Understanding jam messages and locations When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer display. Open the doors, covers, and trays indicated on the display to remove the jam. Notes: • When Jam Assist is set to On, Discarding pages appears on the display and the printer flushes blank or pages with partial prints to the standard bin after a jammed page is cleared. Check your printed output for blank pages. • When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto setting reprints jammed pages if adequate printer memory is available. 1 2 3 4 5 6 11 7 10 9 8 13 Jam location Printer message What to do 1 Staple finisher [x]‑page jam, Remove paper from remove paper, open the stapler bin, open stapler door. Leave the stapler door, then paper in bin. [455- remove the staple 457] cartridge, and then remove the jammed staples. 2 Standard bin [x]‑page jam, Remove jammed remove standard bin paper from the jam. [203] standard bin. 3 Inside the printer [x]‑page jam, lift front cover to remove cartridge. [200-201] Open the front cover and the multipurpose feeder, then remove the toner cartridge and the imaging unit, and then remove the jammed paper. 4 Multipurpose [x]‑page jam, clear Remove all paper from feeder manual feeder. [250] the multipurpose feeder, and then remove the jammed paper. 5 Duplex area [x]‑page jam, remove tray 1 to clear duplex. [235- 239] Pull out tray 1 completely, then push the front duplex flap down, and then remove the jammed paper. 6 Trays [x]‑page jam, open tray [x]. [24x] Pull out the indicated tray, and then remove the jammed paper. 7 Output expander [x]‑page jam, remove paper, open expander rear door. Leave paper in bin. [43y.xx] Open the rear door of the output expander, and then remove the jammed paper. 8 Upper rear door [x]‑page jam, open upper rear door. [202] Open the rear door of the printer, and then remove the jammed paper. 9 Upper door and rear duplex area [x]‑page jam, open upper and lower rear door. [231-234] Open the rear door of the printer and the rear duplex area, and then remove the jammed paper.