Lexmark MX912 User's Guide
Lexmark MX912 Manual
 |
View all Lexmark MX912 manuals
Add to My Manuals
Save this manual to your list of manuals |
Lexmark MX912 manual content summary:
- Lexmark MX912 | User's Guide - Page 1
MX910 Series User's Guide June 2014 Machine type(s): 7421 Model(s): 036, 236, 436 www.lexmark.com - Lexmark MX912 | User's Guide - Page 2
Contents 2 Contents Safety information 7 Learning about the printer 9 Finding information about the printer...9 Connecting the printer to an outlet...10 Selecting a location for the printer...10 Printer configurations...11 Understanding the basic functions of the scanner 13 Using the ADF and - Lexmark MX912 | User's Guide - Page 3
51 Loading trays...51 Loading the multipurpose feeder...53 Linking and unlinking trays...56 Paper and specialty media guide 58 Using specialty media...58 Paper guidelines...60 Supported paper sizes, types, and weights 63 Printing...70 Printing forms and a document...70 Printing from a flash drive - Lexmark MX912 | User's Guide - Page 4
Reports menu...128 Network/Ports menu...129 Security menu...141 Settings menu...148 Saving money and the environment 198 Saving paper and toner...198 Saving energy...199 Recycling...200 Securing the printer 202 Using the security lock feature...202 Statement of Volatility...202 Erasing volatile - Lexmark MX912 | User's Guide - Page 5
Contents 5 Maintaining the printer 205 Cleaning printer parts...205 Checking the status of parts and supplies 210 Estimated number of remaining pages 210 Ordering supplies...211 Ordering a 300K maintenance kit...212 Storing parts and supplies...212 Replacing supplies...213 Replacing the 300K - Lexmark MX912 | User's Guide - Page 6
294 Solving copy problems...320 Solving fax problems...322 Solving scanner problems...329 Solving home screen application problems 333 Embedded Web Server does not open 333 Contacting customer support...334 Notices...335 Product information...335 Edition notice...335 Power consumption...340 Index - Lexmark MX912 | User's Guide - Page 7
must understand the section in your operating instructions that discusses the guidelines for selecting print connecting this product to the public switched telephone network. CAUTION-SHOCK HAZARD: then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If - Lexmark MX912 | User's Guide - Page 8
Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION-POTENTIAL INJURY: To reduce the risk - Lexmark MX912 | User's Guide - Page 9
Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available at http://support.lexmark.com. User's Guide - Lexmark MX912 | User's Guide - Page 10
for? The latest supplemental information, updates, and customer support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Warranty information Find it here Lexmark support Web site- http://support.lexmark.com Note: Select your country or region, and then - Lexmark MX912 | User's Guide - Page 11
Learning about the printer 11 • Observe the recommended temperatures and avoid fluctuations: Ambient temperature 10 to 30°C (50 to 86°F) Storage temperature -10 to 40°C (14 to 104°F) • Allow the following recommended amount of space around the printer for proper ventilation: 1 Rear 120 mm (4.80 - Lexmark MX912 | User's Guide - Page 12
multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. - Lexmark MX912 | User's Guide - Page 13
is not supported if another finisher is installed. Understanding the basic functions of the scanner • Make quick copies or set the printer to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents - Lexmark MX912 | User's Guide - Page 14
Learning about the printer 14 Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. • Use the scanner glass for single‑page documents, book pages, small items (such as postcards - Lexmark MX912 | User's Guide - Page 15
The following actions wake the printer from Hibernate mode: • Pressing the Sleep button until the printer wakes • Performing a power‑on reset using the main power switch 4 Keypad Enter numbers, letters, or symbols. 5 Start button Start a job, depending on which mode is selected. 6 Clear all - Lexmark MX912 | User's Guide - Page 16
Understanding the printer control panel 16 Indicator light Off Blinking green Solid green Blinking red Sleep button light Off Solid amber Blinking amber Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, pulsing pattern Printer status The printer is off or in - Lexmark MX912 | User's Guide - Page 17
is in Ready state. 9 Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links. Note: The tree view supports only bookmarks created from this function, and not from any other application. 10 USB Drive View, select, print, scan, or e‑mail photos and - Lexmark MX912 | User's Guide - Page 18
IP address Example: 123.123.123.123 Description • Show the current printer status such as Ready or Busy. • Show printer conditions such as Toner Low or Cartridge Low. • Show intervention messages so the printer can continue processing. The IP address of your network printer is located at the - Lexmark MX912 | User's Guide - Page 19
Understanding the printer control panel 19 Other touch-screen buttons Touch Accept To Save a setting. Cancel Reset • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset values on the screen. - Lexmark MX912 | User's Guide - Page 20
setup, and active embedded applications. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer. • The shortcuts that you created using MyShortcut can only be edited or deleted - Lexmark MX912 | User's Guide - Page 21
Setting up and using the home screen applications 21 Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Open a Web browser, and then type the printer IP address in the address field. 3 Press Enter. Note: If you are using a proxy server, then - Lexmark MX912 | User's Guide - Page 22
Manuals tab, and then select the document for the home screen application. Setting up Forms and Favorites Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark - Lexmark MX912 | User's Guide - Page 23
, touch Card Copy on the printer home screen, and then follow the instructions. Using MyShortcut Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. - Lexmark MX912 | User's Guide - Page 24
, and then follow the instructions on the printer display. Setting up Multi Send Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Use To Scan - Lexmark MX912 | User's Guide - Page 25
destination is located. 4 Click Apply. To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application enables you to interact with the printer control panel even when you are not - Lexmark MX912 | User's Guide - Page 26
Setting up and using the home screen applications 26 Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. 1 Open a Web browser, and then type the printer IP address in the address field. - Lexmark MX912 | User's Guide - Page 27
up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any Available internal options • Memory card - DDR2 DIMM - Flash memory • Fonts • Firmware cards - Forms and Bar Code - PRESCRIBE - IPDS • LexmarkTM Internal Solutions Ports - Lexmark MX912 | User's Guide - Page 28
Additional printer setup 28 1 Remove the connector cover. 2 Remove the screws from the controller board access cover. 3 Remove the access cover. 4 Use the following illustration to locate the appropriate connector: Warning-Potential Damage: Controller board electronic components are easily - Lexmark MX912 | User's Guide - Page 29
Additional printer setup 29 1 Option card connector 2 Memory card connector 3 Lexmark Internal Solutions Port or printer hard disk connector 5 Align the base of the access cover to the printer. - Lexmark MX912 | User's Guide - Page 30
the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and - Lexmark MX912 | User's Guide - Page 31
the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and - Lexmark MX912 | User's Guide - Page 32
board. Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices - Lexmark MX912 | User's Guide - Page 33
Additional printer setup 33 1 Unpack the ISP kit. 1 ISP 2 Plastic mounting bracket 3 Thumbscrews 2 Access the controller board. For more information, see "Accessing the controller board" on page 27. 3 Remove the printer hard disk. Note: The hard disk must be removed before installing an ISP. a - Lexmark MX912 | User's Guide - Page 34
Additional printer setup 34 b Remove the screws that secure the hard disk. c Remove the hard disk. 4 Install the ISP in the same location where the hard disk was located on the controller board. a Align the posts of the plastic mounting bracket with the holes on the controller board cage, and - Lexmark MX912 | User's Guide - Page 35
Additional printer setup 35 b Install the ISP on the bracket. c Use the provided thumbscrew for the ISP to attach the ISP to the bracket. 5 Secure the ISP mounting bracket to the controller board cage using the screws. 6 Remove the thumbscrews that attach the hard disk mounting bracket to the - Lexmark MX912 | User's Guide - Page 36
Additional printer setup 36 7 Align the standoffs of the hard disk with the holes on the ISP, and then press the hard disk down until the standoffs click into place. 8 Insert the plug of the hard disk interface cable into the connector on the ISP, and then connect the ISP solution interface cable - Lexmark MX912 | User's Guide - Page 37
the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and - Lexmark MX912 | User's Guide - Page 38
more information, see www.lexmark.com/multifunctionprinters. CAUTION-SHOCK turn the printer off, and unplug the power cord from the electrical outlet before continuing. supported if another finisher is installed. For more information on installing the finishers and optional trays, see the instruction - Lexmark MX912 | User's Guide - Page 39
setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. The optional trays come with the following - Lexmark MX912 | User's Guide - Page 40
Additional printer setup 40 Accessory name Screw Quantity 5 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet and then from the printer. 3 Unpack the optional tray, and then remove all packing material. 4 Attach the stabilizing feet to - Lexmark MX912 | User's Guide - Page 41
Additional printer setup 41 5 Remove the connector cover from the printer. 6 Lift the printer using the handles at the sides. CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. - Lexmark MX912 | User's Guide - Page 42
Additional printer setup 42 7 Align the printer with the tray, and then lower the printer into place. 8 Remove the tape from the connectors, and then plug the connectors into the receptacles of the printer. 9 Open Tray 2 and Tray 3. - Lexmark MX912 | User's Guide - Page 43
Additional printer setup 43 10 Secure the tray to the printer using the locking clips and the metal bracket. • Back • Front 11 Reinstall the connector cover. 12 Connect the power cord to the printer and electrical outlet. - Lexmark MX912 | User's Guide - Page 44
, see "Adding available options in the print driver" on page 45. Attaching cables CAUTION-POTENTIAL or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. the printer and if this connection method is supported in your country or region. Note: Remove - Lexmark MX912 | User's Guide - Page 45
power cord socket Connect the printer to a properly grounded electrical outlet. 4 Internal Solutions Port (ISP) or printer hard disk slot Attach an ISP or a printer hard disk. Note: If the printer has support follow the instructions on the options in the print driver For Windows users 1 - Lexmark MX912 | User's Guide - Page 46
setup sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned to new network cable when possible to avoid potential problems caused by a damaged cable. Preparing to working properly. For more information, see the instruction sheet that came with the wireless network - Lexmark MX912 | User's Guide - Page 47
came with the access point, or contact your system support person. - To find the WPA/WPA2 preshared key or the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter. • An Ethernet five seconds, and then turn the printer back on. - Lexmark MX912 | User's Guide - Page 48
item shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. to a wireless network using Wi‑Fi Protected Setup. 3 Follow the instructions on the printer display. Connecting the printer to a wireless network using Wi - Lexmark MX912 | User's Guide - Page 49
in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter. 1 Open a off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the printer back on. 6 To verify if your printer - Lexmark MX912 | User's Guide - Page 50
is Connected. If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. - Lexmark MX912 | User's Guide - Page 51
Loading paper and specialty media 51 Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see "Avoiding jams" on page 242 and "Storing paper" on page 63. Setting the paper size and type From the - Lexmark MX912 | User's Guide - Page 52
the correct position for the size of the paper you are loading. Note: Use the indicators on the bottom of the tray to position the guides. 3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level - Lexmark MX912 | User's Guide - Page 53
Loading paper and specialty media 53 4 Load the paper stack with the printable side faceup. Notes: • Load printable side facedown for duplex printing. • Load pre-punched paper with the holes toward the front or the left side of the tray. • Load letterhead with the header on the left side of the - Lexmark MX912 | User's Guide - Page 54
Loading paper and specialty media 54 2 Adjust the guide to match the size of the paper you are loading. 3 Flex the sheets of paper back and forth to loosen them, and then fan them. - Lexmark MX912 | User's Guide - Page 55
Loading paper and specialty media Without an optional finisher Two‑sided printing 55 With an optional finisher Two‑sided printing Note: For long-edge orientation, load letterhead faceup Note: For long-edge orientation, load letterhead faceup with the header on the right side of the feeder. with - Lexmark MX912 | User's Guide - Page 56
Loading paper and specialty media 56 • Make sure that the paper is below the maximum fill line. Overfilling may cause paper jams. 5 From the control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the feeder. Linking and unlinking trays The printer links - Lexmark MX912 | User's Guide - Page 57
Loading paper and specialty media 57 Creating a custom name for a paper type 1 From the home screen, navigate to: > Paper Menu > Custom Names 2 Type a custom paper type name, and then apply the changes. 3 Touch Custom Types, and then verify if the new custom paper type name has replaced the custom - Lexmark MX912 | User's Guide - Page 58
and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com. Using specialty media Tips on using card may significantly affect the print quality and cause jams or other paper feed problems. • Before loading the card stock on the tray, flex and fan - Lexmark MX912 | User's Guide - Page 59
and design, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com. • Use labels designed specifically for laser the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties. • Before loading labels on the tray, flex and fan - Lexmark MX912 | User's Guide - Page 60
guide and may cause jams. Note: Two‑sided printing is supported for 60-169 g/m2 (16-45‑lb) paper. feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot paper in its original wrapper until it is time to use it. This limits the exposure of - Lexmark MX912 | User's Guide - Page 61
guide resulting in fewer paper feeding problems and better print quality. paper prevents jams and helps ensure trouble‑free printing. To help avoid paper are not affected by the resin in toner. Inks that are oxidation‑set or an environmentally conscientious company, Lexmark supports the use of recycled - Lexmark MX912 | User's Guide - Page 62
guide 62 • Thickness (impacts how much can be loaded into a tray) • Surface roughness (measured in Sheffield units, impacts print clarity and how well toner energy-intensive manufacturing processes required to make paper. Thus, Lexmark seeks to educate customers and partners on minimizing the - Lexmark MX912 | User's Guide - Page 63
and specialty media guide 63 For more information about Lexmark, visit www.lexmark.com. General sustainability printer. The carton and wrapper help keep the paper clean, dry, and flat. Supported paper sizes, types, and weights The following tables provide information on standard and optional - Lexmark MX912 | User's Guide - Page 64
Paper and specialty media guide 64 Paper size Dimensions Standard Standard 2 x 500‑ 2500‑sheet 3000‑sheet .6 in.), and the length is from 148 mm (5.83 in.) to 458 mm (18 in.). Note: Banner is supported in the multipurpose feeder only if the width is up to 296.9 mm (11.69 in.), and the length is up - Lexmark MX912 | User's Guide - Page 65
Paper and specialty media guide 65 Paper size Dimensions Standard mm (11.69 in.), and the length is up to 1219.2 mm (48 in.). Set the paper size to Universal. Paper sizes supported by the ADF and scanner glass Paper size Business card Dimensions 3 x 5 76.2 x 127 mm (3 x 5 in.) 4 x 6 - Lexmark MX912 | User's Guide - Page 66
Paper and specialty media guide 66 Paper size A3 Dimensions ADF 297 x 420 mm (11.69 x 16.54 in.) ADF tray tray feeder Scanner Card Stock1 Transparencies2 X X X X X Recycled1 1 Paper is supported for two‑sided printing. 2 Print transparencies in batches of only up to 20 to prevent - Lexmark MX912 | User's Guide - Page 67
Paper and specialty media guide 67 Paper type Glossy1 Standard Standard 2 x 500- 500‑sheet 500‑sheet "Tips on using transparencies" on page 60. Paper sizes, types, and weights supported by the finishers The printer engine supports 60-256 g/m2 (16-68‑lb) paper weights. Note: When a finisher is - Lexmark MX912 | User's Guide - Page 68
Paper and specialty media guide 68 Supported paper sizes Paper size A6 A5 JIS B5 JIS B4 Staple finisher 3 3 Staple, hole punch finisher bin 1 3 3 Staple, hole punch finisher bin 2 X 2 Booklet finisher X X X Executive X - Lexmark MX912 | User's Guide - Page 69
Paper and specialty media guide 69 Paper type Card Stock Staple finisher 2 Staple, hole punch finisher Booklet finisher X Transparency1 2 3 X on page 60. 2 Paper is supported only if the finisher stacks the paper but does not staple it. 3 Paper is supported only if the finisher stacks the - Lexmark MX912 | User's Guide - Page 70
Printing 70 Printing Printing forms and a document Printing forms Use Forms and Favorites to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see "Setting up - Lexmark MX912 | User's Guide - Page 71
darkness 1 From the home screen, navigate to: > Settings > Print Settings > Quality Menu 2 Adjust the toner darkness setting, and then save the changes. Printing from a flash drive or mobile device Printing from a flash drive Notes: • Before printing an encrypted PDF file, - Lexmark MX912 | User's Guide - Page 72
formatted with New Technology File System (NTFS) or any other file system are not supported. Recommended flash drives File type • Lexar FireFly (512MB and 1GB) • SanDisk Cruzer png Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile. - Lexmark MX912 | User's Guide - Page 73
1 From the printer control panel, navigate to: > Security > Confidential Print > select the print job type Use To Max Invalid PIN Limit the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job - Lexmark MX912 | User's Guide - Page 74
number of PIN entry attempts, all of the jobs for that user are deleted. • Set an expiration time for confidential print jobs. When a user has not printed the jobs within the specified time, all of the jobs for that user are deleted. 4 Save the modified settings. Printing information pages For - Lexmark MX912 | User's Guide - Page 75
Printing 75 Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel 1 From the printer control - Lexmark MX912 | User's Guide - Page 76
Copying 76 Copying Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load the original document faceup. • Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, - Lexmark MX912 | User's Guide - Page 77
Copying 77 Copying on transparencies or letterhead 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, navigate to: Copy > Copy from > select the size of the original document > 3 Touch Copy to, and then select the tray that contains the specialty media. - Lexmark MX912 | User's Guide - Page 78
Copying 78 Customizing copy settings Copying to a different size 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, navigate to: Copy > Copy from > select the size of the original document > 3 Touch Copy to, and then select a new size for the copy. 4 - Lexmark MX912 | User's Guide - Page 79
, touch Copy. 3 From the Scale area, touch or to decrease or increase the value by 1%. Touching "Copy to" or "Copy from" after setting Scale manually changes the scale value back to Auto. Note: Auto is the factory default setting. This automatically adjusts the scan image of the original document to - Lexmark MX912 | User's Guide - Page 80
Copying 80 1 Load an original document into the ADF tray or on the scanner glass. 2 From the home screen, navigate to: Copy > enter the number of copies > Collate > select the preferred order of pages > > Copy It Placing separator sheets between copies 1 Load an original document into the ADF - Lexmark MX912 | User's Guide - Page 81
Copying 81 3 Load the next document into the ADF tray or on the scanner glass, and then touch Scan from automatic feeder or Scan from flatbed. Note: Change the scan job settings, if necessary. 4 If you have another document to scan, then repeat the previous step. Otherwise, touch Finish the job. - Lexmark MX912 | User's Guide - Page 82
Copying 82 Scale This option lets you scale the document from 25% to 400% of the original document size. You can also set automatic scaling. • When copying to a different paper size, such as from legal‑size to letter‑size paper, set the "Copy from" and "Copy to" paper sizes automatically to scale - Lexmark MX912 | User's Guide - Page 83
the paper in two (bifold) or three (trifold). Note: This option appears only if a booklet finisher is installed. • Header/Footer-This inserts Date/Time, Page number, Bates number, or Custom text in the specified header or footer location. • Margin Shift-This increases or decreases the page margin by - Lexmark MX912 | User's Guide - Page 84
E-mailing 84 E-mailing Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load the original document faceup. • Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo - Lexmark MX912 | User's Guide - Page 85
E-mailing 85 Creating an e-mail shortcut Notes: • Make sure that E-mail Shortcuts is set to Display. From the home screen, touch Settings > Home screen customization > E-mail Shortcuts > Display > Submit. > Settings > General • To delete an e-mail shortcut, touch Delete Entry > Delete now. > - Lexmark MX912 | User's Guide - Page 86
E-mailing 86 Sending an e‑mail using a shortcut number 1 Load an original document into the ADF tray or on the scanner glass. 2 Press #, and then enter the shortcut number using the keypad. 3 Touch Send It. Sending an e‑mail using the address book 1 Load an original document into the ADF tray or - Lexmark MX912 | User's Guide - Page 87
). Resolution This option lets you adjust the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Content This option lets you specify the content type - Lexmark MX912 | User's Guide - Page 88
E-mailing 88 Page Setup This option lets you change the following settings: • Sides (Duplex)-This specifies if the original document is printed on only one side or on both sides of the paper. This also identifies what needs to be scanned for inclusion in the e-mail. • Orientation-This specifies - Lexmark MX912 | User's Guide - Page 89
feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Notes: • The following connection methods are applicable only in some countries or regions. • During the initial - Lexmark MX912 | User's Guide - Page 90
control panel to enter your fax setup information. Using the printer control panel for fax setup When the printer is turned on for the first time, a series of start‑up screens appear. If the printer has fax capabilities, then the Fax Name and Fax Number screens appear. 1 When the Fax Name screen - Lexmark MX912 | User's Guide - Page 91
telephone cable to an active analog wall jack. Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any number of rings - Lexmark MX912 | User's Guide - Page 92
Faxing 92 Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall - Lexmark MX912 | User's Guide - Page 93
Faxing 93 Connected to different wall jacks To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: • If you have only one telephone number on - Lexmark MX912 | User's Guide - Page 94
not receive faxes even if you have set it to receive faxes automatically. Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of - Lexmark MX912 | User's Guide - Page 95
the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. • You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off the voice mail service when you are expecting a fax. This setting works best - Lexmark MX912 | User's Guide - Page 96
to the printer, remove any installed adapter plug from the port of the printer, and then connect the telephone to the port. Scenario 3: VoIP telephone service - Lexmark MX912 | User's Guide - Page 97
Faxing 97 To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP - Lexmark MX912 | User's Guide - Page 98
Faxing 98 Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the telephone cable that came with your printer to the - Lexmark MX912 | User's Guide - Page 99
Faxing 99 Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog telephone wall jack. 3 - Lexmark MX912 | User's Guide - Page 100
adapter or a facility that has a cascaded or serial wiring scheme, then do not remove the adapter plug from the port of the printer. Part name Lexmark adapter plug Part number 40X8519 - Lexmark MX912 | User's Guide - Page 101
Faxing 101 Connecting the printer to a non‑RJ‑11 wall jack 1 Connect one end of the telephone cable that came with printer to the port of the printer. 2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect another device - Lexmark MX912 | User's Guide - Page 102
Faxing 102 Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. NFN - Lexmark MX912 | User's Guide - Page 103
Faxing 103 Connect the printer to any of the N ports. 1 Connect one end of the telephone cable that came the printer to the port of the printer. 2 Connect the other end of the telephone cable to the RJ‑11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and - Lexmark MX912 | User's Guide - Page 104
between fax and voice calls. If you subscribe to a distinctive ring service, then follow these steps to connect the equipment: 1 Connect one end enter the printer fax number. 5 Click Submit. Setting the date and time You can set the date and time so that they are printed on every fax you send. 1 Open - Lexmark MX912 | User's Guide - Page 105
, then temporarily disable it to load the Web page correctly. 2 Click Settings > Security > Set Date and Time. 3 In the Manually Set Date & Time field, enter the current date and time. Note: The use of network time is recommended. 4 Click Submit. Configuring the printer to observe daylight saving - Lexmark MX912 | User's Guide - Page 106
driver or the Universal Fax Driver. For more information, go to http://support.lexmark.com. • To use the fax option with the PostScript driver document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax . 4 Specify the time the fax will be transmitted, and then - Lexmark MX912 | User's Guide - Page 107
Settings > Manage Shortcuts > Fax Shortcut Setup. Note: A password may be required. If you do not have an ID and password, then contact your system support person. 3 Type a name for the shortcut, and then enter the fax number. Notes: • To create a multiple‑number shortcut, enter the fax numbers for - Lexmark MX912 | User's Guide - Page 108
• The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > enter the fax number > Options 4 Adjust the fax darkness, and then touch Fax It. Viewing a fax log 1 Type - Lexmark MX912 | User's Guide - Page 109
forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on - Lexmark MX912 | User's Guide - Page 110
fax options Resolution This option lets you adjust the quality of the fax output. Increasing the image resolution increases the file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Select one of the following: • Standard-Use this when - Lexmark MX912 | User's Guide - Page 111
. Content This option lets you specify the content type and source of the original document. Delayed Send This option lets you send a fax at a later time or date. Color This option lets you set the output to either color or monochrome for the scanned image. Scan Preview This option lets you - Lexmark MX912 | User's Guide - Page 112
Scanning 112 Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person. After the destinations (shared network folders) have been established on the network, the setup process for the application involves installing - Lexmark MX912 | User's Guide - Page 113
Shortcut Setup 3 Enter the appropriate information. Note: A password may be required. If you do not have an ID and password, then contact your system support person. 4 Enter a shortcut number. Note: If you enter a number that is already in use, then you are prompted to select another number. 5 Click - Lexmark MX912 | User's Guide - Page 114
(such as magazine clippings). • Place the document facedown in the corner with the arrow. Setting up Scan to Computer Notes: • This feature is supported only in Windows Vista or later. • Make sure your computer and printer are connected to the same network. 1 Open the printers folder, and then - Lexmark MX912 | User's Guide - Page 115
original document. Resolution This option lets you adjust the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Send As This option lets you set the output - Lexmark MX912 | User's Guide - Page 116
Scanning 116 Page Setup This option lets you change the following settings: • Sides (Duplex)-This specifies if the original document is printed on only one side or on both sides of the paper. • Orientation-This specifies the orientation of the original document, and then changes the Sides (Duplex) - Lexmark MX912 | User's Guide - Page 117
Log Summary Help Print All Guides Copy Guide E-mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Supplies Guide Network/Ports Active NIC Print Erase Temporary Data Files Security Audit Log Set Date and Time Option Card Menu2 A list of installed DLEs (Download Emulators) - Lexmark MX912 | User's Guide - Page 118
Understanding the printer menus 118 Paper menu Default Source menu Use Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope To Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure - Lexmark MX912 | User's Guide - Page 119
Understanding the printer menus 119 Use To Tray [x] Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of paper loaded in each tray. - Lexmark MX912 | User's Guide - Page 120
feeder. Notes: • Plain Paper is the factory default setting. • From the Paper menu, set Configure to "Cassette" for MP Feeder Type to appear as a menu. Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) JIS B4 A3 11 x 17 Folio Statement Universal SRA3 12 x 18 Specify the - Lexmark MX912 | User's Guide - Page 121
the factory default setting. Note: Only installed trays and feeders are listed in this menu. Configure MP menu Use Configure MP Cassette Manual First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the - Lexmark MX912 | User's Guide - Page 122
relative texture of the card stock loaded. Notes: • Normal is the factory default setting. • The options appear only if card stock is supported. Specify the relative texture of the transparencies loaded. Note: Normal is the factory default setting. Specify the relative texture of the recycled paper - Lexmark MX912 | User's Guide - Page 123
the relative texture of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only if the custom type is supported. Paper Loading menu Use To Card Stock Loading Duplex Off Determine and set two-sided printing for all print jobs with Card Stock as the - Lexmark MX912 | User's Guide - Page 124
set two-sided printing for all print jobs with Custom [x] as the paper type. Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. • Duplex sets the printer default to two‑sided printing for - Lexmark MX912 | User's Guide - Page 125
Specify a paper type when Recycled is selected in other menus. Notes: • Paper is the factory default setting. • The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source. Custom Names menu Use Custom Name [x] To Specify a custom name for - Lexmark MX912 | User's Guide - Page 126
either direction. Notes: • Short Edge is the factory default setting. • Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray. Bin Setup menu Use To Output Bin Standard Bin Bin [x]* Specify the default bin. Note: Standard Bin is the factory default - Lexmark MX912 | User's Guide - Page 127
Bin Letterhead Bin Preprinted Bin Colored Bin Light Paper Bin Heavy Paper Bin Rough/Cotton Bin Custom [x] Bin Select a bin for each supported paper type. For each type, select from the following options: Disabled Standard Bin Bin [x]* Note: Disabled is the factory default setting. * [x] can - Lexmark MX912 | User's Guide - Page 128
of printed pages. Print a report that confirms that the staple finisher is functioning properly. Note: This menu item appears only when a supported staple finisher is installed. Print a report containing information about the network printer settings, such as the TCP/IP address information. Note - Lexmark MX912 | User's Guide - Page 129
Energy Efficient Ethernet Enable Disable PCL SmartSwitch On Off To Reduce power consumption when the printer receives no data from the Ethernet network. : Enable is the factory default setting. Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the - Lexmark MX912 | User's Guide - Page 130
Understanding the printer menus 130 Use NPA Mode Off Auto Network Buffer Auto 3KB to [maximum size allowed] Job Buffering Off On Auto Mac Binary PS On Off Auto Standard Network Setup OR Network [x] Setup Reports Network Card TCP/IP IPv6 Wireless AppleTalk To Set the printer to perform the special - Lexmark MX912 | User's Guide - Page 131
View the network addresses. Job Timeout 0, 10-225 seconds Set the amount of time it takes for a network print job to be canceled. Notes: • "90 Server. IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to - Lexmark MX912 | User's Guide - Page 132
Understanding the printer menus 132 Use Gateway Enable DHCP On Off Enable RARP On Off Enable BOOTP On Off Enable AutoIP Yes No Enable FTP/TFTP Yes No Enable HTTP Server Yes No WINS Server Address Enable DDNS Yes No Enable mDNS Yes No DNS Server Address Backup DNS Server Address Backup DNS Server - Lexmark MX912 | User's Guide - Page 133
connects the printer to a wireless network when buttons on both the printer and the access point (wireless router) are pressed within a given period of time. • Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access - Lexmark MX912 | User's Guide - Page 134
Setup > AppleTalk Use To Activate Yes No Enable or disable AppleTalk support. Note: No is the factory default setting. View Name Show the menu if the PS SmartSwitch is set to Off. Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it, - Lexmark MX912 | User's Guide - Page 135
Understanding the printer menus 135 Use NPA Mode On Off Auto USB Buffer Disabled Auto 3K to [maximum size allowed] Job Buffering Off On Auto Mac Binary PS On Off Auto ENA Address yyy.yyy.yyy.yyy ENA Netmask yyy.yyy.yyy.yyy To Set the printer to perform the special processing required for - Lexmark MX912 | User's Guide - Page 136
to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off. Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: NPA Mode On Off Auto - Lexmark MX912 | User's Guide - Page 137
setting. • Standard tries to resolve parallel port communication problems. Determine if the printer honors printer hardware initialization requests from the parallel port. Many personal computers activate the Init signal each time the computer is turned on. Determine if the parallel port data is - Lexmark MX912 | User's Guide - Page 138
to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off. Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: NPA Mode On Off Auto • On - Lexmark MX912 | User's Guide - Page 139
Understanding the printer menus 139 Use Serial Buffer Disabled Auto 3K to [maximum size allowed] Job Buffering Off On Auto Protocol DTR DTR/DSR XON/XOFF XON/XOFF/DTR XONXOFF/DTRDSR Robust XON On Off To Set the size of the serial input buffer. Notes: • Auto is the factory default setting. • - Lexmark MX912 | User's Guide - Page 140
SMTP Timeout 5-30 Reply Address To Specify SMTP server gateway and port information. Note: 25 is the default SMTP gateway port. Specify the amount of time in seconds before the server stops trying to send an e‑mail. Note: 30 seconds is the factory default setting. Specify a reply address of up to - Lexmark MX912 | User's Guide - Page 141
Understanding the printer menus 141 Use Use SSL Disabled Negotiate Required SMTP Server Authentication No authentication required Login/Plain CRAM‑MD5 Digest‑MD5 NTLM Kerberos 5 Device‑Initiated E‑mail None Use Device SMTP Credentials User‑Initiated E‑mail* None Use Device SMTP Credentials Use - Lexmark MX912 | User's Guide - Page 142
PIN. Add or edit a security template. Control access to printer menus, firmware updates, held jobs, and other access points. Miscellaneous Security Settings menu Use Login Restrictions Login failures Failure time frame Lockout time Panel Login Timeout Remote Login Timeout To Limit the number and - Lexmark MX912 | User's Guide - Page 143
: • If the "Confidential Job Expiration" setting is changed while confidential print jobs reside in the printer memory or printer hard disk, then the expiration time for those print jobs does not change to the new default value. • If the printer is turned off, then all confidential jobs held in the - Lexmark MX912 | User's Guide - Page 144
Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs for printing at a later time. Note: Off is the factory default setting. Erase Temporary Data Files menu Erase Temporary Data Files deletes only print job data on the printer hard - Lexmark MX912 | User's Guide - Page 145
Understanding the printer menus 145 Security Audit Log menu Use Export Log Delete Log Yes No Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remote Syslog Server [256 character string] Remote Syslog Port 1-65535 Remote Syslog Method Normal UDP Stunnel Remote Syslog Facility 0-23 Log - Lexmark MX912 | User's Guide - Page 146
. "LF (\n)" is the factory default setting. CR (\r) CRLF (\r\n) Set Date and Time menu Use Current Date and Time Manually Set Date and Time Time Zone To View the current date and time settings for the scanner. Enter the date and time. Note: Date/Time is set in YYYY-MM-DD HH:MM:SS format. Select - Lexmark MX912 | User's Guide - Page 147
setting. Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting. Enable the user to set up the time zone. Enable Network Time Protocol, which synchronizes the clocks of devices on a network. Note: On is the factory default setting - Lexmark MX912 | User's Guide - Page 148
Korean Japanese Eco-Mode Off Energy Energy/Paper Paper ADF Loaded Beep Enabled Disabled 148 To Set the language of the text appearing the printer to its factory default settings. • Energy minimizes the power used by the printer. Performance may be affected, but print quality is not. • - Lexmark MX912 | User's Guide - Page 149
printer. Notes: • Off is the factory default setting. This supports the performance specifications for your printer. • On configures the printer documents, set Quiet Mode to Off. • Selecting Photo from the print driver may disable Quiet Mode and provide better print quality and full speed printing. - Lexmark MX912 | User's Guide - Page 150
of the home screen. For the Left side and Right side menus, select from the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name Notes: • IP Address is the factory default setting for Left side. • Date - Lexmark MX912 | User's Guide - Page 151
to display. • Default is the factory default setting for Message to Display. Customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors. Select from the following options: Display Yes No Message to display Default Alternate Default [text entry] Alternate - Lexmark MX912 | User's Guide - Page 152
Multi Send Date Format MM‑DD‑YYYY DD‑MM‑YYYY YYYY‑MM‑DD Time Format 12 hour A.M./P.M. 24 hour clock Screen Brightness 20-100 One Page factory default setting. Set copies from the scanner glass to only one page at a time. Note: Off is the factory default setting. Set the amount of light from the - Lexmark MX912 | User's Guide - Page 153
each alarm type, select from the following options: Off Single Continuous Notes: • Single is the factory default setting for Alarm Control. Single sounds three quick beeps. • Off is the factory default setting for Cartridge Alarm, Staple Alarm, and Hole Punch Alarm. • Continuous repeats three - Lexmark MX912 | User's Guide - Page 154
Timeout 15-300 Timeouts Prolong Screen Timeout On Off 154 To Specify the number of minutes of inactivity before the printer enters a lower power state. Note: 15 is the factory default setting. Set the amount of time in minutes the printer waits after a job is printed before it goes into a reduced - Lexmark MX912 | User's Guide - Page 155
1-20 Print Recovery Auto Continue Disabled 5-255 155 To Set the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling has no effect on PCL emulation print jobs. Set the amount of time the printer waits for user intervention before it holds jobs that require - Lexmark MX912 | User's Guide - Page 156
or longer while the printer is idle. Notes: • Do Nothing is the factory default setting. • Sleep or Hibernate sets the printer to operate at a lower power configuration. • If the printer is in Sleep mode, then the display appears off and the Sleep button turns amber. Touch anywhere on the display or - Lexmark MX912 | User's Guide - Page 157
Understanding the printer menus 157 Use Factory Defaults Do Not Restore Restore Now Export Configuration Package Export To Restore the printer settings to the factory default settings. Notes: • Do Not Restore is the factory default setting. This keeps the user‑defined settings. • Restore Now - Lexmark MX912 | User's Guide - Page 158
Understanding the printer menus 158 Use Paper Saver Off 2‑up Portrait 2‑up Landscape 4‑up Portrait 4‑up Landscape Print Page Borders On Off Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Punch Off 2 holes 3 holes 4 holes Staple Off 1 staple 2 staples To Copy two or four sheets of a document on one page. - Lexmark MX912 | User's Guide - Page 159
Understanding the printer menus 159 Use Original Size Letter Legal Executive Tabloid Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A3 A4 A5 A6 JIS B4 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. ID Card Copy To Source Tray [x] Auto Size Match - Lexmark MX912 | User's Guide - Page 160
Understanding the printer menus 160 Use Output Bin Standard Bin Bin [x] Number of Copies 1-9999 Header/Footer [Location] Off Date/Time Page number Custom text Print on All pages First page only All but first page Custom text Overlay Confidential Copy Draft Urgent Custom Off Custom - Lexmark MX912 | User's Guide - Page 161
Understanding the printer menus 161 Use Auto Center Off On Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for content Mirror Image Off On Negative Image Off On Shadow Detail ‑4 to 4 Scan edge - Lexmark MX912 | User's Guide - Page 162
Use Fax Name Fax Number Fax ID Fax Name Fax Number Enable Manual Fax On Off Memory Use All receive Mostly receive Equal Mostly send fax number. • Touch # 0 on the numeric keypad to go directly to the Manual Fax function. • Off is the factory default setting. Define the allocation of non-volatile - Lexmark MX912 | User's Guide - Page 163
setting for all other menu items. To Specify quality in dots per inch (dpi). A higher resolution gives better print quality, but increases the fax transmission time for outgoing faxes. Note: Standard is the factory default setting. - Lexmark MX912 | User's Guide - Page 164
Understanding the printer menus 164 Use Original Size Letter Legal Executive Tabloid Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A3 A4 A5 A6 JIS B4 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge Content - Lexmark MX912 | User's Guide - Page 165
200 Behind a PABX Yes No Enable ECM Yes No Enable Fax Scans On Off Driver to fax Yes No Allow Save as Shortcut On Off Dial Mode Tone Pulse Max entry field is provided. Establish a dialing prefix rule. Specify the number of times the printer tries to send the fax to a specified number. Note: 5 - Lexmark MX912 | User's Guide - Page 166
Understanding the printer menus 166 Use Scan Preview On Off Background Removal ‑4 to 4 Color Balance Cyan - Red Magenta - Green Yellow - Blue Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for - Lexmark MX912 | User's Guide - Page 167
On is the factory default setting. Fax Receive Settings Use Enable Fax Receive On Off Fax Job Waiting None Toner Toner and Supplies Rings to Answer 1-25 Auto Answer Yes No Manual Answer Code 0-9 Auto Reduction On Off Paper Source Auto Tray [x] Multipurpose Feeder Sides (Duplex) Off On To Allow the - Lexmark MX912 | User's Guide - Page 168
No Name Fax Off On Banned Fax List Holding Faxes Held Fax Mode Off Always On Manual Scheduled Fax Holding Schedule To Enable the printer to include separator sheets for incoming fax jobs . Enable fax holding all of the time or according to set schedule. Note: Off is the factory default setting. - Lexmark MX912 | User's Guide - Page 169
Understanding the printer menus 169 Use Punch Off On Staple Off 1 staple 2 staples 4 staples Enable Color Fax Receive On Off Fax Log Settings Use Transmission Log Print log Do not print log Print only for error Receive Error Log Print Never Print on Error Auto Print Logs On Off Log Paper Source - Lexmark MX912 | User's Guide - Page 170
Understanding the printer menus 170 Use Log Output Bin Standard Bin Bin [x] Speaker Settings Use Speaker Mode Always Off On until Connected Always On Speaker Volume High Low Ringer Volume Off On Answer On Use All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only - Lexmark MX912 | User's Guide - Page 171
Understanding the printer menus 171 Use Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.7 A-1a Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Color Off On Resolution 75 dpi - Lexmark MX912 | User's Guide - Page 172
Understanding the printer menus 172 Use Original Size Letter Legal Executive Tabloid Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A3 A4 A5 A6 JIS B4 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge JPEG - Lexmark MX912 | User's Guide - Page 173
Understanding the printer menus 173 Use E‑mail images sent as Attachment Web Link Use Multi‑Page Tiff On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray [x] Multipurpose Feeder Log Output Bin Standard Bin Bin [x] E‑mail Bit Depth 1 bit 8 bit Custom Job - Lexmark MX912 | User's Guide - Page 174
Understanding the printer menus 174 Use Background Removal ‑4 to 4 Color Balance Cyan - Red Magenta - Green Yellow - Blue Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for content Mirror - Lexmark MX912 | User's Guide - Page 175
Understanding the printer menus 175 FTP Settings menu Use Format PDF (.pdf) Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.7 A-1a Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Color - Lexmark MX912 | User's Guide - Page 176
Understanding the printer menus 176 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A3 A4 A5 A6 JIS B4 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge JPEG Quality - Lexmark MX912 | User's Guide - Page 177
Understanding the printer menus 177 Use Use Multi‑Page TIFF On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray [x] Multipurpose Feeder Log Output Bin Standard Bin Bin [x] FTP bit Depth 1 bit 8 bit File Name Custom Job Scanning On Off Scan Preview On Off - Lexmark MX912 | User's Guide - Page 178
Understanding the printer menus 178 Use Color Balance Cyan - Red Magenta - Green Yellow - Blue Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for content Mirror Image Off On Negative Image Off - Lexmark MX912 | User's Guide - Page 179
Understanding the printer menus 179 Flash Drive menu Scan Settings Use Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.7 A-1a Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other - Lexmark MX912 | User's Guide - Page 180
Understanding the printer menus 180 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A3 A4 A5 A6 JIS B4 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge JPEG Quality - Lexmark MX912 | User's Guide - Page 181
Understanding the printer menus 181 Use Use Multi‑Page TIFF On Off Scan Bit Depth 1 bit 8 bit File Name Custom Job Scanning On Off Scan Preview On Off Background Removal ‑4 to 4 Color Balance Cyan - Red Magenta - Green Yellow - Blue Color Dropout Color Dropout None Red Green Blue Default Red - Lexmark MX912 | User's Guide - Page 182
Set a default paper source for all print jobs. Tray [x] Note: Tray 1 is the factory default setting. Multipurpose Feeder Manual Paper Manual Envelope Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Stack the pages of a print job in sequence when printing multiple copies. Note: (1,2,3) (1,2,3) is the - Lexmark MX912 | User's Guide - Page 183
Hole Punch Off On Specify whether prints have punched holes. Notes: • Off is the factory default setting. • This menu item appears only when a supported staple, hole punch finisher is installed. Hole Punch Mode 2 holes 3 holes 4 holes Specify the number of holes to be made on the prints. Notes - Lexmark MX912 | User's Guide - Page 184
menu appears only if a non-read‑only printer hard disk is installed. This requirement ensures that stored jobs are not deleted if the printer loses power. - Lexmark MX912 | User's Guide - Page 185
Understanding the printer menus Use Print Area Normal Whole Page Download Target RAM Flash Disk Resource Save On Off Print All Order Alphabetical Oldest First Newest First 185 To Set the logical and physical printable area. Notes: • Normal is the factory default setting. When attempting to print - Lexmark MX912 | User's Guide - Page 186
Understanding the printer menus 186 Finishing menu Use Sides (Duplex) 1 sided 2 sided Duplex Binding Long Edge Short Edge Copies 1-999 Blank Pages Do Not Print Print Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Separator Sheets Off Between Copies Between Jobs Between Pages Separator Source Tray [x] - Lexmark MX912 | User's Guide - Page 187
staple finisher is installed. Print a report that confirms that the staple finisher is functioning properly. Note: This menu appears only when a supported staple finisher is installed. Specify whether holes are created on printed outputs for the purpose of collecting the sheets in a binder or folder - Lexmark MX912 | User's Guide - Page 188
Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both directions Toner Darkness 1-10 To Specify the number of holes to be created on the number of copies printed. • This menu appears only when a supported staple finisher is installed. To Specify the printed output resolution in dots - Lexmark MX912 | User's Guide - Page 189
applied to images. Note: Auto is the factory default setting. Adjust the printed output either by lightening or darkening it. You can conserve toner by lightening the output. Note: 0 is the factory default setting. Adjust the contrast of printed objects. Note: 0 is the factory default setting. Job - Lexmark MX912 | User's Guide - Page 190
Understanding the printer menus 190 Use Log Action at Near Full None E‑mail Current Log E‑mail & Delete Current Log E‑mail & Delete Oldest Log Post Current Log Post & Delete Current Log Post & Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Log Action - Lexmark MX912 | User's Guide - Page 191
screen after the deletion. Assist in isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed turn off or reset the printer. Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end - Lexmark MX912 | User's Guide - Page 192
Understanding the printer menus 192 Use Annotations Do Not Print Print PostScript menu Use Print PS Error On Off Lock PS Startup Mode On Off Font Priority Resident Flash/Disk PCL Emul menu Use Font Source Resident Disk Download Flash All Font Name Courier 10 To Print annotations in a PDF. Note: - Lexmark MX912 | User's Guide - Page 193
set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown. Change the point size for scalable typographic fonts. Notes: • 12 - Lexmark MX912 | User's Guide - Page 194
Settings Auto LF after CR On Off Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray [x] Off None 0-199 Assign Manual Paper Off None 0-199 Assign Manual Env Off None 0-199 Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 - Lexmark MX912 | User's Guide - Page 195
Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl Univers Use Font Size 1-255 pt Scale 1-400% Orientation Portrait Landscape Joanna MT Letter Gothic Lubalin Graph Marigold - Lexmark MX912 | User's Guide - Page 196
Fit Height/Width Fit Height Fit Width Orientation Portrait Landscape Reverse Portrait Reverse Landscape Help menu Menu item Print All Guides Copy Guide E‑mail Guide Fax Guide FTP Guide To Set the page margin for HTML documents. Notes: • 19 mm is the factory default setting. • Margin size can be - Lexmark MX912 | User's Guide - Page 197
Understanding the printer menus 197 Menu item Print Defects Guide Information Guide Supplies Guide Description Provides a template for determining the cause of repeating print quality defects, and lists settings that can be used to adjust print quality Provides help - Lexmark MX912 | User's Guide - Page 198
on one or two sides of the paper. Notes: • Two-sided printing is the default setting in the print driver. • For a complete list of supported products and countries, go to http://support.lexmark.com. Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple - Lexmark MX912 | User's Guide - Page 199
mode Hibernate is an ultra‑low‑power operating mode. Notes: • Three days is the default amount of time before the printer enters Hibernate mode. factory default settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer. Energy Reduce energy use, - Lexmark MX912 | User's Guide - Page 200
the brightness of the printer display To save energy, or if you have trouble reading the display, adjust its brightness settings. Using the Embedded Web Server . 3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be - Lexmark MX912 | User's Guide - Page 201
or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: 1 Go to www.lexmark.com/recycle. 2 From the Toner Cartridges section, select your country or region. 3 Follow the instructions on the computer screen. - Lexmark MX912 | User's Guide - Page 202
. • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note - Lexmark MX912 | User's Guide - Page 203
, navigate to: Restore Factory Defaults > Erase Printer Memory > Yes The printer restarts several times during this process. 4 Touch Back, and then exit the Configuration menu. Note: The printer performs a power‑on reset, and then returns to normal operating mode. Erasing printer hard disk memory - Lexmark MX912 | User's Guide - Page 204
Back, and then exit the Configuration menu. Note: The printer performs a power-on reset, and then returns to normal operating mode. Finding printer security information go to the Lexmark security Web page or see the Embedded Web Server-Security: Administrator's Guide at http://support.lexmark.com. - Lexmark MX912 | User's Guide - Page 205
the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Open the scanner cover. - Lexmark MX912 | User's Guide - Page 206
Maintaining the printer 206 2 Wipe the areas shown with a soft or lint‑free cloth. 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass 4 White underside of the ADF cover 3 Close the scanner cover. Cleaning the charger and the printhead lens 1 Open the bottom front door. - Lexmark MX912 | User's Guide - Page 207
Maintaining the printer 207 2 Remove the waste toner bottle. 3 Locate the white tab. 4 Gently pull the tab until it stops, and then slowly slide it back into place. Repeat three times. - Lexmark MX912 | User's Guide - Page 208
Maintaining the printer 208 5 Remove the printhead wiper. 6 Insert the wiper into the hole until it stops, and then slide it out. Repeat three times. 7 Put the wiper back to its holder. 8 Reinstall the waste toner bottle. 9 Close the bottom front door. - Lexmark MX912 | User's Guide - Page 209
Maintaining the printer 209 Emptying the hole punch box 1 Open door H. 2 Remove and empty the hole punch box. - Lexmark MX912 | User's Guide - Page 210
Maintaining the printer 210 3 Reinstall the hole punch box. 4 Close door H. Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel - Lexmark MX912 | User's Guide - Page 211
life indicators are designed to function with Lexmark supplies and parts, and may deliver Toner Cartridge 64G0H00 Ordering a photoconductor unit Extremely low print coverage for extended periods of time may cause photoconductor unit parts to fail prior to exhaustion of toner. Item Photoconductor - Lexmark MX912 | User's Guide - Page 212
Staple cartridges Part number 25A0013 Ordering a 300K maintenance kit Note: To replace the parts included in the maintenance kit, see the instruction sheet that came with each part. Item Part number Maintenance kit 40X9669 Storing parts and supplies Storing supplies Choose a cool, clean - Lexmark MX912 | User's Guide - Page 213
Maintaining the printer 213 Replacing supplies Replacing a photoconductor unit 1 Open the bottom front door. 2 Remove the waste toner bottle. - Lexmark MX912 | User's Guide - Page 214
unit. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print - Lexmark MX912 | User's Guide - Page 215
Maintaining the printer 215 7 Lock the photoconductor unit. 8 Reinstall the waste toner bottle. 9 Close the bottom front door. Replacing the staple cartridge Replacing the staple cartridge in the staple finisher Note: The staple finisher is supported only in select printer models. 1 Press the - Lexmark MX912 | User's Guide - Page 216
Maintaining the printer 216 2 Remove the staple cartridge holder. 3 Remove the empty staple cartridge from the cartridge holder. 4 Insert the new cartridge into the cartridge holder. - Lexmark MX912 | User's Guide - Page 217
Maintaining the printer 217 5 Push the cartridge holder into the finisher until the holder clicks into place. 6 Slide the finisher back into place. - Lexmark MX912 | User's Guide - Page 218
Maintaining the printer 218 Replacing the staple cartridge in the booklet finisher 1 Open door H, and then pull out the booklet maker. 2 Remove the staple cartridge holder. - Lexmark MX912 | User's Guide - Page 219
Maintaining the printer 219 3 Remove the empty staple cartridge from the cartridge holder. 4 Insert the new cartridge into the cartridge holder. 5 Push the cartridge holder into the booklet maker until the holder clicks into place. 6 Push the booklet maker back into place, and then close the door - Lexmark MX912 | User's Guide - Page 220
Maintaining the printer 220 Replacing the staple cartridge in the staple, hole punch finisher 1 Open door H. 2 Remove the staple cartridge holder. 3 Remove the empty staple cartridge from the cartridge holder. - Lexmark MX912 | User's Guide - Page 221
4 Insert the new cartridge into the cartridge holder. 5 Push the cartridge holder into the finisher until the holder clicks into place. 6 Close door H. Replacing the toner cartridge 1 Open the top front door. 2 Rotate the toner cartridge counterclockwise, and then pull it out. - Lexmark MX912 | User's Guide - Page 222
Maintaining the printer 222 3 Unpack the new toner cartridge, remove the packing material, and then shake the cartridge to redistribute the toner. 4 Insert the toner cartridge into the printer. 5 Rotate the cartridge clockwise to lock it into place. - Lexmark MX912 | User's Guide - Page 223
Maintaining the printer 223 6 Close the top front door. 7 Clean the charger and the printhead lens. For more information, see "Cleaning the charger and the printhead lens" on page 206. Replacing the waste toner bottle 1 Open the bottom front door. - Lexmark MX912 | User's Guide - Page 224
charger and the printhead lens. For more information, see steps 3-7 of "Cleaning the charger and the printhead lens" on page 206. 4 Unpack the new waste toner bottle. 5 Insert the new waste toner bottle into the printer until it clicks into place. 6 Close the bottom front door. - Lexmark MX912 | User's Guide - Page 225
Maintaining the printer 225 Replacing the 300K maintenance kit Replacing the exhaust and ozone filters 1 Exhaust filter 2 Ozone filter Replacing the exhaust filter 1 Pull out the exhaust filter. 2 Unpack the new exhaust filter. - Lexmark MX912 | User's Guide - Page 226
Maintaining the printer 226 3 Insert the new filter. Replacing the ozone filter 1 Pull out the ozone filter. 2 Unpack the new ozone filter. 3 Insert the new filter. - Lexmark MX912 | User's Guide - Page 227
Maintaining the printer 227 Replacing the pick, feed, and separator rollers 1 Pick roller 2 Feed roller 3 Separator roller Note: You can use the rollers stored in the compartment inside the standard trays. For more information, see "Storing the rollers" on page 212. 1 Turn off the printer. - Lexmark MX912 | User's Guide - Page 228
Maintaining the printer 228 2 Remove all trays. • Standard tray • Optional 2 x 500‑ or 2500‑sheet tray Note: To remove the optional 2 x 500‑sheet tray, follow the procedure in removing the standard tray. 3 Open door C. Make sure that it does not hit any cable attached to the printer. Note: If the - Lexmark MX912 | User's Guide - Page 229
Maintaining the printer 229 4 Open door D. Notes: • You can only open door D if the optional 2 x 500‑ or 2500‑sheet tray is installed. • If the 3000‑sheet tray is installed, slide the tray to open the door. 5 Locate the rollers. - Lexmark MX912 | User's Guide - Page 230
Maintaining the printer 230 6 Remove the rollers. 7 Insert the new rollers until they click into place. Note: Make sure to insert the rollers to their right places. 8 Close doors C and D. 9 Insert the trays. Replacing the transfer module Note: Use the screwdriver located inside the bottom front - Lexmark MX912 | User's Guide - Page 231
Maintaining the printer 231 1 Turn off the printer. 2 Open door C. Make sure that it does not hit any cable attached to the printer. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Note: - Lexmark MX912 | User's Guide - Page 232
Maintaining the printer 232 4 Loosen the screws of the transfer module lock. 5 Remove the paper guide. 6 Lift the transfer module using the handles, and then pull it out completely. 7 Unpack the new transfer module. Warning-Potential Damage: Do not expose the - Lexmark MX912 | User's Guide - Page 233
. Doing so may affect the print quality of future print jobs. 8 Insert the new transfer module until it clicks into place. 9 Place the paper guide back into place. 10 Tighten the screws of the transfer module lock. 11 Reinstall the door stopper. 12 Close door C. Replacing the transfer roller 1 Open - Lexmark MX912 | User's Guide - Page 234
. 3 From the Configuration menu, navigate to: Reset Maintenance Counter > Reset 300K Maintenance Kit 4 Touch Back, and then exit the Configuration menu. Note: The printer performs a power‑on reset, and then returns to normal operating mode. - Lexmark MX912 | User's Guide - Page 235
Maintaining the printer 235 Replacing the ADF scan pad 1 Open the scanner cover. 2 Remove the ADF scan pad. 3 Unpack the new ADF scan pad, and then remove the packing materials. - Lexmark MX912 | User's Guide - Page 236
Maintaining the printer 236 4 Lay the ADF scan pad flat on the scanner glass with the white area facedown. 5 Close the scanner cover to stick the ADF scan pad to the cover, and then open the cover. 6 Push the corners of the ADF scan pad to secure it into place. 7 Close the scanner cover. - Lexmark MX912 | User's Guide - Page 237
-POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn off the printer, and then unplug the power cord from the electrical outlet. • Disconnect all cords and cables from the printer. • If the printer does not have a caster base but is - Lexmark MX912 | User's Guide - Page 238
Maintaining the printer 238 • If necessary, use a cart with a surface large enough to support the full dimensions of the printer. • Keep the printer in an upright position. • Avoid jarring movements. Shipping the printer When shipping the printer, use the original packaging. - Lexmark MX912 | User's Guide - Page 239
to be notified on, and then type the e‑mail addresses. 5 Click Submit. Note: For information on setting up the e‑mail server, contact your system support person. Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer - Lexmark MX912 | User's Guide - Page 240
Managing the printer 240 Copying printer settings to other printers Note: This feature is available only in network printers. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The - Lexmark MX912 | User's Guide - Page 241
Managing the printer 241 Notification Non Continuable Stop1,2 Description The printer stops processing jobs when the supply condition is reached. The supply must be replaced to continue printing. 1 The printer generates an e-mail about the status of the supply when supply notification is enabled - Lexmark MX912 | User's Guide - Page 242
is below the maximum paper fill indicator. • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into - Lexmark MX912 | User's Guide - Page 243
Clearing jams 243 • Flex, fan, and straighten paper before loading it. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure the paper size and type are set correctly on the computer or printer control panel. • Store - Lexmark MX912 | User's Guide - Page 244
Clearing jams 244 Area name 6 Door H 7 Finisher bins 8 Door J 9 Area G Area name Control panel message What to do ADF [x]-page jam, press latch at area E to open Open the ADF top door, and then remove ADF's top cover. [28y.xx] the jammed paper. Multipurpose feeder [x]‑page jam, clear - Lexmark MX912 | User's Guide - Page 245
Clearing jams 245 [x]‑page jam, clear jammed paper from multipurpose feeder. [200.xx] 1 Remove all paper from the multipurpose feeder. 2 Remove the jammed paper. 3 Open door C to remove any paper fragments. Note: Make sure that door C does not hit any cable attached to the printer. 4 Close door - Lexmark MX912 | User's Guide - Page 246
Clearing jams 246 • Fuser area • Below the fuser area • Duplex area • Above the duplex area - Lexmark MX912 | User's Guide - Page 247
Clearing jams 247 3 Open the standard trays, and then locate the jammed paper. 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 5 Close the trays and door C. [x]‑page jam, slide the 3000‑sheet tray and open door C. [2yy.xx] 1 Slide the 3000‑sheet tray. - Lexmark MX912 | User's Guide - Page 248
Clearing jams 248 2 Open door C. Make sure that it does not hit any cable attached to the printer. 3 Remove the jammed paper from any of the following locations: Note: Make sure that all paper fragments are removed. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk - Lexmark MX912 | User's Guide - Page 249
Clearing jams 249 • Duplex area • Above the duplex area 4 Open the standard trays, and then locate the jammed paper. 5 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 6 Close the trays and door C. 7 Slide the 3000‑sheet tray back into place. [x]‑page jam, open door - Lexmark MX912 | User's Guide - Page 250
Clearing jams 250 Note: Make sure that all paper fragments are removed. 2 Open the optional tray, and then locate the jammed paper. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close the tray and door D. - Lexmark MX912 | User's Guide - Page 251
Clearing jams 251 [x]‑page jam, slide the 3000‑sheet tray and open door D. [24y.xx] 1 Slide the 3000‑sheet tray. 2 Open door D, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Open the optional tray, and then locate the jammed paper. 4 Remove the jammed - Lexmark MX912 | User's Guide - Page 252
Clearing jams 252 5 Close the tray and door D. 6 Slide the 3000‑sheet tray back into place. [x]‑page jam, slide the 3000‑sheet tray and open door F. [24y.xx] 1 Slide the 3000‑sheet tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. - Lexmark MX912 | User's Guide - Page 253
Clearing jams 253 3 Open door F, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close door F. 5 Open door C. Make sure that it does not hit any cable attached to the printer. 6 Remove the jammed paper from any of the following locations: - Lexmark MX912 | User's Guide - Page 254
Clearing jams 254 Note: Make sure that all paper fragments are removed. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. • Fuser area • Below the fuser area • Duplex area - Lexmark MX912 | User's Guide - Page 255
Clearing jams 255 • Above the duplex area 7 Close door C, and then slide the 3000‑sheet tray back into place. [x]‑page jam, open doors G, H, and J and clear jammed paper. Leave paper in bin. [4yy.xx] 1 Open door G, and then remove the jammed paper. Note: Make sure that all paper fragments are - Lexmark MX912 | User's Guide - Page 256
Clearing jams 256 3 Open door H. 4 Remove the jammed paper from any of the following locations: Note: Make sure that all paper fragments are removed. • Door J Note: If there is a jammed paper between the finisher bins, then remove the paper. - Lexmark MX912 | User's Guide - Page 257
Clearing jams 257 • Areas H1 and H2 • Areas H3 and H4 • Area H6 5 Close Door H. 6 Open door C, and then remove the jammed paper. Note: Make sure that door C does not hit any cable attached to the printer. - Lexmark MX912 | User's Guide - Page 258
Clearing jams 258 Notes: • Make sure that all paper fragments are removed. • If the 3000‑sheet tray is installed, then slide the tray to the right to open the door. 7 Close door C. [x]‑page jam, press latch to access area G. Leave paper in bin. [40y.xx] 1 Remove all paper from the staple finisher - Lexmark MX912 | User's Guide - Page 259
Clearing jams 259 2 Press the latch and slide the staple finisher to the left, and then remove the jammed paper. Notes: • Make sure that all paper fragments are removed. • If necessary, turn spinner wheel G1 downward to feed jammed paper into the finisher bin, and then remove the paper. - Lexmark MX912 | User's Guide - Page 260
Clearing jams 260 3 Slide the finisher back into place. 4 Open door C, and then remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Notes: • Make sure that door C - Lexmark MX912 | User's Guide - Page 261
Clearing jams 261 [x]‑page jam, press latch to access area G and clear jammed staples. Leave paper in bin. [402.93] 1 Remove all paper from the staple finisher bin. 2 Press the latch on the staple finisher, and then slide the finisher to the left. 3 Remove the staple cartridge holder. - Lexmark MX912 | User's Guide - Page 262
Clearing jams 262 4 Use the metal tab to lift the staple guard, and then remove any loose staples. 5 Press the staple guard down until it clicks into place. 6 Press the staples against the metal bracket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to - Lexmark MX912 | User's Guide - Page 263
Clearing jams 263 7 Push the cartridge holder into the finisher until the holder clicks into place. 8 Slide the finisher back into place. - Lexmark MX912 | User's Guide - Page 264
Clearing jams 264 [x]‑page jam, open door H and rotate knob H6 clockwise. Leave paper in bin. [426.xx-428.xx] If the jammed paper is located under door G, then open the door and remove the paper. 1 Open door J, and then lift handle J1. 2 Open door H. - Lexmark MX912 | User's Guide - Page 265
Clearing jams 265 3 Remove the jammed paper from any of the following locations: Note: Make sure that all paper fragments are removed. • Door J Note: If there is a jammed paper between the finisher bins, then remove the paper. • Areas H1 and H2 - Lexmark MX912 | User's Guide - Page 266
Clearing jams 266 • Areas H3 and H4 • Area H6 4 Using handle H5, pull out the booklet maker. 5 Remove the jammed paper from any of the following locations: Note: Make sure that all paper fragments are removed. - Lexmark MX912 | User's Guide - Page 267
Clearing jams 267 • Area H8 • Area H9 - Lexmark MX912 | User's Guide - Page 268
Clearing jams 268 • Area H10 6 Push the booklet maker back into place. 7 Close door H. 8 Open door C, and then remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. - Lexmark MX912 | User's Guide - Page 269
Clearing jams 269 [x]‑page jam, press latch at area E to open ADF's top cover. [28y.xx] 1 Remove all original documents from the ADF tray. 2 Open the top ADF top cover. 3 Remove jammed paper. Note: Make sure that all paper fragments are removed. 4 Close the cover. 5 Open the scanner cover, and - Lexmark MX912 | User's Guide - Page 270
Clearing jams 270 7 Close the door. 8 Close the scanner cover. - Lexmark MX912 | User's Guide - Page 271
Troubleshooting 271 Troubleshooting Understanding the printer messages Cartridge low [88.xy] You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge nearly low [88.xy] If necessary, touch - Lexmark MX912 | User's Guide - Page 272
Troubleshooting 272 • Touch Reset active bin to reset the active bin for a linked set restored [57] Held jobs are invalidated because of the following possible changes in the printer: • The printer firmware has been updated. • The tray for the print job has been removed. • The print job is sent - Lexmark MX912 | User's Guide - Page 273
Troubleshooting 273 Disk full [62] Try one or more of the following: • From the drive. Remove USB. An unsupported USB device is inserted. Remove the USB device, and then insert a supported one. Error reading USB hub. Remove hub. An unsupported USB hub has been inserted. Remove the USB hub, - Lexmark MX912 | User's Guide - Page 274
Troubleshooting it back on. If the message appears again, then contact your system support person. Fax server 'To Format' not set up. Contact system administrator. Properties or the Print dialog settings. • Check the length and width guides and make sure that the paper is loaded properly in the tray - Lexmark MX912 | User's Guide - Page 275
Troubleshooting 275 Insert hole punch box Insert the hole punch box into the finisher collating the rest of the print job. • Cancel the current print job. Insufficient memory to support Resource Save feature [35] Install additional printer memory or touch Continue to disable Resource Save, clear - Lexmark MX912 | User's Guide - Page 276
Troubleshooting 276 Load [paper source] with [custom string] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size - Lexmark MX912 | User's Guide - Page 277
Troubleshooting 277 Load Multipurpose Feeder with [custom type name] [paper one or more of the following: • Replace or insert the staple cartridge in the finisher. For instructions on inserting or replacing a staple cartridge in the finisher, touch More information on the printer control - Lexmark MX912 | User's Guide - Page 278
Troubleshooting 278 Load staples [G11, G12] Try one or more of the following: • Replace or insert the staple cartridge into the finisher. For instructions For more information, go to the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. - Lexmark MX912 | User's Guide - Page 279
Troubleshooting 279 • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark through the parallel port. Photoconductor low [84.xy] You may need to order a replacement photoconductor. If necessary, select - Lexmark MX912 | User's Guide - Page 280
Troubleshooting 280 Printer had to restart. Last job may be incomplete. From the printer control panel, touch Continue to clear the message and continue printing. For more information, visit http://support.lexmark.com or contact customer support. Reinstall missing or unresponsive cartridge [31.xy] - Lexmark MX912 | User's Guide - Page 281
toner cartridge to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide Guide or visit www.lexmark.com. Replace cartridge, printer region mismatch [42.xy] Install a toner - Lexmark MX912 | User's Guide - Page 282
http://support.lexmark.com or contact your service representative, and then report the message. Replace missing photoconductor [31.xy] Install the missing photoconductor unit to clear the message. For more information, see "Replacing a photoconductor unit" on page 213. Replace missing waste toner - Lexmark MX912 | User's Guide - Page 283
"Ordering supplies" section of the User's Guide or visit www.lexmark.com. Replace unsupported photoconductor [32.xy] Remove the photoconductor unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply - Lexmark MX912 | User's Guide - Page 284
required, use ADF Kit [80] The printer is scheduled for maintenance. For more information, go to the Lexmark support Web site at http://support.lexmark.com or contact your service representative, and then report the message. Scanner maintenance required soon, use ADF Kit [80] Contact customer - Lexmark MX912 | User's Guide - Page 285
Troubleshooting 285 • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support the power cord from the electrical outlet. 3 Remove the extra flash memory. 4 Connect the power cord - Lexmark MX912 | User's Guide - Page 286
Troubleshooting 286 Tray [x] paper size unsupported Replace with a supported paper size. Unformatted flash detected [53] and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. Waste toner bottle nearly full [82.xy] - Lexmark MX912 | User's Guide - Page 287
Troubleshooting 287 Solving printer problems Basic printer problems The printer is not 3. Step 3 Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet. 6 Turn on the switch or Go to step 7. Make sure the electrical outlet is not turned off by - Lexmark MX912 | User's Guide - Page 288
11 Check the installed printer driver. Go to step 12. Install the correct printer driver. Is the correct printer driver installed? Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact customer support. Is the printer - Lexmark MX912 | User's Guide - Page 289
Troubleshooting 289 Printer display is blank Action Step 1 Press the Sleep button on the printer control panel. Yes No The problem . The problem is solved. Turn off the printer, and then contact customer support. Do the printer using the power switch, and then unplug the power cord from the - Lexmark MX912 | User's Guide - Page 290
Troubleshooting 290 Action Yes No Step 4 The problem is solved. a Check if the internal option is selected. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print - Lexmark MX912 | User's Guide - Page 291
Troubleshooting 291 Action Yes No Step 2 Check the cable and the ISP connection. The problem is solved. Contact customer support. a Use the If you are printing on custom‑size paper, then make sure that the paper guides rest against the edges of the paper. • Make sure the paper is below - Lexmark MX912 | User's Guide - Page 292
Troubleshooting 292 Action Yes No Step 4 Check if the tray is available in the printer driver. The problem is solved. Contact customer support. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see "Adding available - Lexmark MX912 | User's Guide - Page 293
on avoiding jams. For more information, see "Avoiding support. jams" on page 242. b Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? No The problem is solved. The problem is solved. The problem is solved. Paper jam message remains after jam is - Lexmark MX912 | User's Guide - Page 294
Troubleshooting 294 Solving print problems Printing problems Confidential and other held jobs do not For more information, see "Printing confidential and other held jobs" on page 73. Step 2 The problem is solved. Go to step 3. The print job may contain a formatting error or invalid data. • - Lexmark MX912 | User's Guide - Page 295
a dry environment. Contact customer Note: Printing on envelopes with high moisture content can seal the support. flaps. b Resend the print job. Does the envelope seal when printing? No The problem is solved. Error message about reading the flash drive appears Action Step 1 Check if the flash - Lexmark MX912 | User's Guide - Page 296
Troubleshooting 296 Incorrect characters print Action Step 1 Make sure that the printer wrong paper Action Step 1 a Check if you are printing on paper that is supported by the tray. b Resend the print job. Yes No The problem is solved. Go to step 2. Did the job print from the correct tray or - Lexmark MX912 | User's Guide - Page 297
the number and complexity of images, and the number of pages in the job. Contact customer support. Did the job print and collate correctly? Multiple‑language PDF files do not print Action Yes No Step 1 The problem is solved. Go to step 2. a Check if the print options for the PDF output are - Lexmark MX912 | User's Guide - Page 298
Troubleshooting 298 Print job takes longer than expected Action Yes No Step 1 a Disable Eco‑Mode. From the control panel, step 6. Did the job print? Step 6 Install additional printer memory, and then resend the print job. The problem is solved. Contact customer support. Did the job print? - Lexmark MX912 | User's Guide - Page 299
Troubleshooting 299 Print jobs do not print Action Yes No Step 1 The problem is solved. Go to step 2. a From the " on page 45. Note: The printer software is available at http://support.lexmark.com. b Resend the print job. The problem is solved. Contact customer support. Do the jobs print? - Lexmark MX912 | User's Guide - Page 300
size indicators on the paper guides are aligned with the paper size indicators on the tray. b Resend the print job. Do the trays link correctly? Step 2 The problem is solved. Contact customer a From the printer control panel, set the paper size and type in the Paper support. menu to match the - Lexmark MX912 | User's Guide - Page 301
Troubleshooting 301 Print quality problems Characters have jagged or uneven edges Action Yes Step 1 Go to step 2. a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control panel, navigate to: > Reports > Print Fonts 2 Touch PCL - Lexmark MX912 | User's Guide - Page 302
. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. b Resend the print job. Contact customer support. Is the page or image clipped? No The problem is solved. Do one or more of the - Lexmark MX912 | User's Guide - Page 303
is solved. Go to step 4. Did the gray background disappear from the prints? Step 4 Replace the photoconductor unit, and then resend the print job. The problem is solved. Contact customer support. Did the gray background disappear from the prints? Horizontal voids appear on prints Leading edge - Lexmark MX912 | User's Guide - Page 304
Troubleshooting 304 Action Yes Step 1 Go to step 2. a Make sure that photoconductor unit, and then resend the print job. Contact customer support. Do horizontal voids appear on prints? No The problem is solved. The problem is solved. The problem is solved. The problem is solved. The problem - Lexmark MX912 | User's Guide - Page 305
Troubleshooting 305 Action Yes No Step 1 The problem is solved. a Move the width and length guides in the tray to the job. The problem is solved. Contact customer support. Are the margins correct? Paper curl Action Yes Step 1 Go to step 2. Move the width and length guides in the - Lexmark MX912 | User's Guide - Page 306
Troubleshooting 306 Action Step 4 a Remove the paper from support. Is the paper still curled? No The problem is solved. The problem is solved. Printer is printing blank pages Action Yes Step 1 a Check if there is a packing material left on the photoconductor unit. 1 Remove the photoconductor - Lexmark MX912 | User's Guide - Page 307
Troubleshooting Action Step 3 Replace the photoconductor unit, and then resend the print job. Is the printer still printing blank pages? Printer is printing solid black pages 307 Yes Contact customer support. No The problem is solved. Action Yes Step 1 a Reinstall the photoconductor unit. - Lexmark MX912 | User's Guide - Page 308
Do print irregularities still appear? Step 7 Contact customer The problem is solved. Replace the photoconductor unit, and then resend the print job. support or your service Warning-Potential Damage: Do not expose the photoconductor unit representative. to direct light for more than 10 minutes - Lexmark MX912 | User's Guide - Page 309
Troubleshooting 309 Print is too dark Action Step 1 a From the Quality menu on the control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Yes Go to step 2. No The problem is solved. Is the print still too dark? Step 2 Go to step 3. a From - Lexmark MX912 | User's Guide - Page 310
. Contact customer support. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Is the print still too dark? No The problem is solved. The problem is solved. The problem is solved - Lexmark MX912 | User's Guide - Page 311
unit, and then resend the print job. Contact customer support. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. The problem is solved. Is the print still too light? Repeating - Lexmark MX912 | User's Guide - Page 312
Troubleshooting 312 Action Step 1 a Clean the charger and the printhead lens. b Resend the print job. Yes Go to step 2. Do repeating defects still appear on prints? Step 2 Go to step 3. a Replace the photoconductor unit if the distance between the defects is equal to 95.8 mm (3.77 in.). b - Lexmark MX912 | User's Guide - Page 313
job. Contact customer support. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Do shadow images still appear on prints? No The problem is solved. The problem is solved. The - Lexmark MX912 | User's Guide - Page 314
Troubleshooting Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Action then reinstall the photoconductor unit. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. b Resend - Lexmark MX912 | User's Guide - Page 315
Troubleshooting 315 Action Step 6 Replace the photoconductor unit, and then resend the print job. Do streaked horizontal lines appear on prints? Yes Contact customer support. No The problem is solved. Streaked vertical lines appear on prints Leading edge ABCDE ABCDE ABCDE Trailing edge - Lexmark MX912 | User's Guide - Page 316
lines appear on prints? Step 6 Replace the photoconductor unit, and then resend the print job. Contact customer support. Do streaked vertical lines appear on prints? No The problem is solved. The problem is solved. The problem is solved. Toner fog or background shading appears on prints ABCDE - Lexmark MX912 | User's Guide - Page 317
Troubleshooting 317 Action Step 3 Replace the photoconductor unit, and then resend the print job. Did the toner fog or background shading disappear from the prints? Yes No The problem is solved. Contact customer support. Toner rubs off ABC DEF Leading edge Trailing edge Action Yes Step 1 - Lexmark MX912 | User's Guide - Page 318
Troubleshooting 318 Transparency print quality is poor Action Yes Step 1 Go to the photoconductor unit, and then resend the print job. Is the print density uneven? Vertical voids appear on prints Leading edge Yes Go to step 2. No The problem is solved. Contact customer support. The problem - Lexmark MX912 | User's Guide - Page 319
Troubleshooting 319 Action Step 1 a Make sure your photoconductor unit, and then resend the print job. Contact customer support. Do vertical voids appear on prints? No The problem is solved. The problem is solved. The problem is solved. The problem is solved. The problem is solved. The problem - Lexmark MX912 | User's Guide - Page 320
Troubleshooting 320 Solving copy problems Copier does not respond Action Step 1 Check if an error or status message appears on the display. Yes No Clear the error or status Go to step 2. message. Does an error or status message appear? Step 2 Check if the power cord is plugged into the - Lexmark MX912 | User's Guide - Page 321
Troubleshooting 321 Poor copy quality Action Step 1 Check if an error or and then check for print quality problems. a From the Copy menu, adjust the toner darkness. b If the print remains faded, then replace the toner cartridge. Go to step 5. See "Print quality problems" on page 301. Is the - Lexmark MX912 | User's Guide - Page 322
is solved. Contact customer support. The problem is solved. Solving fax problems Caller ID is not shown Action Contact your telephone company to check if your telephone line is subscribed to the caller ID service. Notes: • If your region supports multiple caller ID patterns, then you may have - Lexmark MX912 | User's Guide - Page 323
Troubleshooting 323 Cannot send or receive a fax Action Step 1 Check if an error or status message appears on the display. Yes No Clear the error or status Go to step 2. message. Is there an error or status message on the display? Step 2 Check if the power ? Step 5 The problem is solved. a - Lexmark MX912 | User's Guide - Page 324
or router that will support analog use. For more information, contact your DSL provider. • If you are using a PBX telephone service, then make sure you volume to check if you hear a dial tone. Step 8 The problem is solved. Temporarily disconnect other equipment (such as answering machines, - Lexmark MX912 | User's Guide - Page 325
Troubleshooting 325 Action Yes No Step 10 The problem is solved. Go to step 11. a Temporarily disable voice mail service time. a Dial the fax number. b Scan the document one page at a time. The problem is solved. Contact customer support problem is problem is solved. Contact customer support - Lexmark MX912 | User's Guide - Page 326
receive faxes? Step 3 Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. The problem is solved. Contact customer support. Can you receive faxes? Fax and e-mail functions are not set up Notes: • Before you troubleshoot, check if the fax cables - Lexmark MX912 | User's Guide - Page 327
Troubleshooting 327 Action a From the home screen, navigate to: > Settings > General Settings and then touch Next. e Select a time zone, and then touch Next. f Select Fax and E‑mail, and then touch Next. Yes No The problem is solved. Contact customer support. Are fax and e‑mail functions set up - Lexmark MX912 | User's Guide - Page 328
Troubleshooting 328 Action Step 2 Decrease the problem is solved. Go to step 3. Is the fax print quality satisfactory? Step 3 The problem is solved. Replace the toner cartridge. When Cartridge low [88.xy] appears, replace the cartridge, and then resend the fax. Contact customer support - Lexmark MX912 | User's Guide - Page 329
Troubleshooting 329 Solving scanner problems Cannot scan from a computer Action Yes Step 1 Go to or photo. Contact customer Make sure the document or photo is loaded facedown on the scanner support. glass in the upper left corner. Is the document or photo loaded correctly? No Load the - Lexmark MX912 | User's Guide - Page 330
Troubleshooting for print quality problems. • From the Copy menu, adjust the toner darkness. • When the print becomes faded, replace the toner cartridge. Go to problems" on page 301. Change the Content Type and Content Source settings to match the document being scanned. Contact customer support - Lexmark MX912 | User's Guide - Page 331
Troubleshooting time stamp or the Overwrite existing file check support. box is selected in the destination configuration settings. Is the Append time the scanner unit close correctly? Yes No The problem is solved. Contact customer support. Scanning takes too long or freezes the computer - Lexmark MX912 | User's Guide - Page 332
Troubleshooting 332 The scanner . Connect the power cord to the printer and a properly grounded electrical outlet. Go to step 5. Is the electrical outlet turned off by a switch or breaker? Step back on. The problem is solved. Contact customer support. Are the printer and scanner working? - Lexmark MX912 | User's Guide - Page 333
Troubleshooting 333 Solving home screen application problems An application error has occurred Action Yes No appear in the log? Contact customer support. Step 2 Resolve the error. Is the application working now? The problem is solved. Contact customer support. Embedded Web Server does not - Lexmark MX912 | User's Guide - Page 334
: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems. E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond and provide you with information to - Lexmark MX912 | User's Guide - Page 335
and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www - Lexmark MX912 | User's Guide - Page 336
in the United States and/or other countries. ScanBack is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., Apple Computer, Inc. Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc, is - Lexmark MX912 | User's Guide - Page 337
52 (MX910de), 53 (MX911de, MX911dte), 55 (MX912de, MX912dxe); Two-sided: 55 (MX910de, MX911de, MX911dte), 56 (MX912de, MX912dxe) Scanning 57 (MX910de); 56 (MX911de, MX911dte, MX912de, MX912dxe) Copying 53 (MX910de); 54 (MX911de, MX911dte); 55 (MX911de, MX911dte) Ready 29 (MX910de); 31 (MX911de - Lexmark MX912 | User's Guide - Page 338
of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. India E-Waste notice This product complies with the India E-Waste (Management and Handling - Lexmark MX912 | User's Guide - Page 339
(EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient operating temperature Shipping temperature Storage temperature normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to - Lexmark MX912 | User's Guide - Page 340
an electrical outlet, but the power 0 switch is turned off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. - Lexmark MX912 | User's Guide - Page 341
. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product - Lexmark MX912 | User's Guide - Page 342
740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. - Lexmark MX912 | User's Guide - Page 343
RENs should not exceed five (5.0). To be service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark power sources. This has been identified as a major nationwide problem the date and time it is sent - Lexmark MX912 | User's Guide - Page 344
does not exceed five. The modem power sources. This has been identified as a major nationwide problem Facsimile User Instructions. The services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service minute period for any single manual call initiation, and • - Lexmark MX912 | User's Guide - Page 345
lines in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l'utilisation d'un filtre de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé pour toute - Lexmark MX912 | User's Guide - Page 346
product may contain the following modular component(s): Lexmark Regulatory Type/Model LEX-M01-005; FCC so chosen that the equivalent isotropically radiated power (EIRP) is not more than that necessary To prevent radio interference to the licensed service, this device is intended to be operated indoors - Lexmark MX912 | User's Guide - Page 347
entraîner un fonctionnement indésirable. Pour éviter toute interférence radio au service sous licence, cet appareil est destiné à être utilisé à l'intérieur , Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium - Lexmark MX912 | User's Guide - Page 348
MT NL NO PL PT RO SE SI SK TR UK Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve adavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav - Lexmark MX912 | User's Guide - Page 349
purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: -Is manufactured from new parts, or new and serviceable used parts, which perform like new parts -Is, during - Lexmark MX912 | User's Guide - Page 350
attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its - Lexmark MX912 | User's Guide - Page 351
actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited Counter Mode (GCM) implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in - Lexmark MX912 | User's Guide - Page 352
Notices 352 The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service. - Lexmark MX912 | User's Guide - Page 353
Symbols [x] maintenance kit very low [80.xy] 278 [x]‑page jam, clear manual feeder. [200.xx] 245 [x]‑page jam, detach the 3000‑sheet tray print driver 45 ADF scan pad replacing 235 adjusting copy quality 79 adjusting printer display brightness 200 adjusting Sleep mode 200 adjusting toner darkness - Lexmark MX912 | User's Guide - Page 354
78 Digital Subscriber Line (DSL) fax setup 95 digital telephone service fax setup 98 directory list printing 75 Disk full [62] 273 Disk full, scan job canceled 273 Disk must be formatted for use in this device 273 display troubleshooting printer display is blank 289 display, control panel 15 display - Lexmark MX912 | User's Guide - Page 355
problem accessing 333 setting up e‑mail alerts 239 Embedded Web Server-Security: Administrator's Guide 241 fax sending at a scheduled time 106 fax and e‑mail functions setting 99 digital telephone service 98 DSL connection Contact system administrator. 274 fax troubleshooting caller ID is not shown - Lexmark MX912 | User's Guide - Page 356
service 104 fax setup 90 forwarding faxes 110 holding faxes 109 making a fax lighter or darker 108 sending a fax at a scheduled time 106 setting the date and time address 20 finisher supported paper sizes 67 supported paper types 67 supported paper weights 67 Finishing menu 186 firmware card 27 flash - Lexmark MX912 | User's Guide - Page 357
Paper Texture 122 Parallel [x] 136 PCL Emul 192 PDF 191 PostScript 192 Quality 188 Reports 128 Security Audit Log 145 Serial [x] 138 Set Date and Time 146 Setup 184 SMTP Setup 140 Standard Network 129 Standard USB 134 Substitute Size 122 TCP/IP 131 Universal Setup 126 Utilities 190 Wireless 133 - Lexmark MX912 | User's Guide - Page 358
192 power cord socket 44 preparing to set up the printer on an Ethernet network 46 print driver hardware options, adding 45 print irregularities 307 print job canceling, from computer 75 print quality cleaning the scanner glass 205 replacing a photoconductor unit 213 print quality troubleshooting - Lexmark MX912 | User's Guide - Page 359
306 printer messages [x] maintenance kit very low [80.xy] 278 [x]‑page jam, clear manual feeder. [200.xx] 245 [x]‑page jam, detach the 3000‑sheet tray and open Insufficient memory to collate job [37] 275 Insufficient memory to support Resource Save feature [35] 275 Insufficient memory, some Held - Lexmark MX912 | User's Guide - Page 360
pick rollers in [paper source], use parts and instructions in tray 1 or tray 2 compartment [80] 283 Replace photoconductor, 0 pages remain [84.xy] 283 Replace unsupported cartridge [32.xy] 283 Replace unsupported photoconductor [32.xy] 283 Replace waste toner bottle [82.xy] 283 Restore held jobs - Lexmark MX912 | User's Guide - Page 361
pick rollers in [paper source], use parts and instructions in tray 1 or tray 2 compartment [80] 283 Replace photoconductor, 0 pages remain [84.xy] 283 Replace unsupported cartridge [32.xy] 283 Replace unsupported photoconductor [32.xy] 283 Replace waste toner bottle [82.xy] 283 replacing parts pick - Lexmark MX912 | User's Guide - Page 362
menu 122 supplies checking status 210 checking, from printer control panel 210 checking, using the Embedded Web Server 210 conserving 198 storing 212 using genuine Lexmark 211 using recycled paper 198 supplies, ordering photoconductor unit 211 staple cartridges 212 toner cartridge 211 - Lexmark MX912 | User's Guide - Page 363
58 tips on using letterhead 59 toner cartridge ordering 211 replacing 221 toner cartridges recycling 201 toner darkness adjusting 71 Too many flash options support 334 fax and e‑mail functions are not set up 326 solving basic printer problems 287 the scanner does not respond 332 troubleshooting - Lexmark MX912 | User's Guide - Page 364
USB hub, please remove 273 USB port 44 USB/parallel interface card troubleshooting 292 using Forms and Favorites 70 using Hibernate mode 199 using recycled erasing 203 volatility statement of 202 W waste toner bottle ordering 211 replacing 223 Waste toner bottle nearly full [82.xy] 286 Weblink
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
-
206
-
207
-
208
-
209
-
210
-
211
-
212
-
213
-
214
-
215
-
216
-
217
-
218
-
219
-
220
-
221
-
222
-
223
-
224
-
225
-
226
-
227
-
228
-
229
-
230
-
231
-
232
-
233
-
234
-
235
-
236
-
237
-
238
-
239
-
240
-
241
-
242
-
243
-
244
-
245
-
246
-
247
-
248
-
249
-
250
-
251
-
252
-
253
-
254
-
255
-
256
-
257
-
258
-
259
-
260
-
261
-
262
-
263
-
264
-
265
-
266
-
267
-
268
-
269
-
270
-
271
-
272
-
273
-
274
-
275
-
276
-
277
-
278
-
279
-
280
-
281
-
282
-
283
-
284
-
285
-
286
-
287
-
288
-
289
-
290
-
291
-
292
-
293
-
294
-
295
-
296
-
297
-
298
-
299
-
300
-
301
-
302
-
303
-
304
-
305
-
306
-
307
-
308
-
309
-
310
-
311
-
312
-
313
-
314
-
315
-
316
-
317
-
318
-
319
-
320
-
321
-
322
-
323
-
324
-
325
-
326
-
327
-
328
-
329
-
330
-
331
-
332
-
333
-
334
-
335
-
336
-
337
-
338
-
339
-
340
-
341
-
342
-
343
-
344
-
345
-
346
-
347
-
348
-
349
-
350
-
351
-
352
-
353
-
354
-
355
-
356
-
357
-
358
-
359
-
360
-
361
-
362
-
363
-
364
 |
 |
MX910 Series
User's Guide
June 2014
www.lexmark.com
Machine type(s):
7421
Model(s):
036, 236, 436