Lexmark Platinum Pro905 Quick Reference - Page 22

Incorrect language appears on the display, Printhead errors, Software did not install - clean printhead

Page 22 highlights

Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following: CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use Factory Defaults 2 Touch Yes. The printer resets and starts the initial printer setup. 3 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 2 2 Remove the printhead. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software. Before you reinstall the software, do the following: MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE 22

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Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
C
HANGE
THE
LANGUAGE
USING
THE
PRINTER
MENUS
1
From the home screen, navigate to
Use Factory Defaults
:
>
Use Factory Defaults
2
Touch
Yes
.
The printer resets and starts the initial printer setup.
3
Complete the initial printer setup.
Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
R
EMOVE
AND
REINSERT
THE
PRINTHEAD
1
Open the printer and lift the latch.
2
2
Remove the printhead.
Warning—Potential Damage:
Do not touch the printhead nozzles.
3
Wipe the printhead contacts using a clean, lint-free cloth.
4
Reinsert the printhead, and then close the latch until it clicks.
5
Close the printer.
Note:
If removing and reinserting the printhead does not resolve the error, then contact technical support.
Software did not install
If you encountered problems while installing, or if your printer does not appear in the list in the Printers
folder or as a printer option when sending a print job, then try removing and reinstalling the software.
Before you reinstall the software, do the following:
M
AKE
SURE
THAT
YOUR
COMPUTER
MEETS
THE
MINIMUM
SYSTEM
REQUIREMENTS
LISTED
ON
THE
PRINTER
BOX
T
EMPORARILY
DISABLE
SECURITY
PROGRAMS
IN
W
INDOWS
BEFORE
INSTALLING
THE
SOFTWARE
22