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Index 331 Index Numerics 1565 Emulation error, load emulation option 266 2,000‑sheet tray installing 40 2000‑sheet tray loading 71 31 Replace defective cartridge 259 32 Cartridge part number unsupported by device 260 34 Short paper 260 35 Insufficient memory to support Resource Save feature 260 37 Insufficient memory to collate job 260 37 Insufficient memory, some Held Jobs were deleted 260 38 Memory full 260 39 Complex page, some data may not have printed 261 50 PPDS font error 261 51 Defective flash detected 261 52 Not enough free space in flash memory for resources 261 54 Network software error 261 54 Standard network software error 261 55 Unsupported option in slot 262 550‑sheet specialty media drawer installing 40 550‑sheet tray installing 40 56 Parallel port disabled 262 56 Serial port disabled 262 56 Standard USB port disabled 262 58 Too many flash options installed 262 58 Too many trays attached 263 59 Incompatible tray 263 61 Remove defective disk 263 62 Disk full 263 63 Unformatted disk 263 80 Fuser life warning 263 80 Replace fuser 264 82 Replace waste toner box 264 82 Waste toner box missing 264 83 Replace transfer module 264 83 transfer module life warning 264 83 Transfer module missing 264 84 photoconductor low 264 84 photoconductor nearly low 265 84 Replace photoconductor 264 840.01 Scanner Disabled 265 840.02 Scanner Auto Disabled 265 88 cartridge low 265 88 cartridge nearly low 265 88 Replace cartridge 265 900-999 Service 266 Symbols "scan to computer" screen options 141, 142, 143 A Active NIC menu 159 address book, fax using 129 ADF copying using 92 ADF parts cleaning 230 replacing 245 ADF pick assembly ordering 238 ADF pick pad ordering 238 air filter replacing 245 AppleTalk menu 165 attaching cables 42 Automatic Document Feeder (ADF) 14 B black‑and‑white printing 89 blinking indicator light 43 brightness, adjusting 61 buttons, home screen 17 buttons, printer control panel 16 buttons, touch screen 19 C cables Ethernet 42 USB 42 calling Customer Support 311 canceling a job from Macintosh 90 from the printer control panel 90 from Windows 90 card stock tips 84 Change to 257 Check tray connection 257 checking an unresponsive printer 256 checking an unresponsive scanner 286 checking device status on Embedded Web Server 254 cleaning ADF parts 230 exterior of the printer 229 printhead lenses 233 scanner glass 230 collating copies 97 Confidential print jobs 85 printing from Macintosh computer 86 printing from Windows 85 Confidential Print menu 174 configuration information wireless network 46 configurations printer 12 Configure MP menu 149 configuring port settings 54 configuring the e‑mail settings 106 connecting the printer to answering machine 117 computer modem 124 distinctive ring service 116 regional adapters 118 telephone 117 conservation settings brightness, adjusting 61

Section	Page
Contents	2
Safety information	7
Learning about the printer	9
Thank you for choosing this printer!	9
Finding information about the printer	9
Selecting a location for the printer	10
Printer configurations	12
Basic functions of the scanner	13
Understanding the ADF and scanner glass	14
Using the security lock feature	15
Understanding the printer control panel	16
Understanding the home screen	17
Using the touch-screen buttons	19
Additional printer setup	23
Installing internal options	23
Available internal options	23
Accessing the system board to install internal options	24
Installing a memory card	26
Installing a flash memory or firmware card	28
Installing an Internal Solutions Port	29
Installing a printer hard disk	35
Reattaching the system board cover	39
Installing optional trays	40
Attaching cables	42
Disabling fax and e-mail functions prior to setup	43
Verifying printer setup	44
Printing a menu settings page	44
Printing a network setup page	44
Setting up the printer software	45
Installing printer software	45
Updating available options in the printer driver	45
Setting up wireless printing	46
Information you will need to set up the printer on a wireless network	46
Installing the printer on a wireless network (Windows)	47
Installing the printer on a wireless network (Macintosh)	49
Installing the printer on a wired network	51
Changing port settings after installing a new network Internal Solutions Port	54
Setting up serial printing	56
Minimizing your printer's environmental impact	58
Saving paper and toner	58
Using recycled paper	58
Conserving supplies	58
Saving energy	59
Using Eco-Mode	59
Reducing printer noise	60
Adjusting Power Saver	61
Adjusting the brightness of the display	61
Setting the standard exit bin light	62
Recycling	63
Recycling Lexmark products	63
Recycling Lexmark packaging	63
Returning Lexmark cartridges for reuse or recycling	63
Loading paper and specialty media	65
Setting the Paper Size and Paper Type	65
Configuring Universal paper settings	65
Loading trays	66
Loading the multipurpose feeder	68
Loading the 2000-sheet tray	71
Linking and unlinking trays	74
Linking trays	74
Unlinking trays	74
Assigning a custom paper type name	74
Changing a Custom Type <x> name	75
Paper and specialty media guidelines	76
Paper guidelines	76
Paper characteristics	76
Selecting paper	77
Selecting preprinted forms and letterhead	77
Using recycled paper and other office papers	77
Storing paper	79
Supported paper sizes, types, and weights	79
Supported paper sizes	79
Supported paper types and weights	81
Printing	82
Printing a document	82
Printing a document	82
Printing on specialty media	82
Tips on using letterhead	82
Tips on using transparencies	83
Tips on using envelopes	83
Tips on using labels	84
Tips on using card stock	84
Printing confidential and other held jobs	85
Holding jobs in the printer	85
Printing confidential and other held jobs from Windows	85
Printing confidential and other held jobs from a Macintosh computer	86
Printing from a flash drive	87
Printing photos from a PictBridge-enabled digital camera	88
Printing information pages	88
Printing a font sample list	88
Printing a directory list	89
Printing the print quality test pages	89
Printing in black and white	89
Using Max Speed and Max Yield	90
Canceling a print job	90
Canceling a print job from the printer control panel	90
Canceling a print job from the computer	90
Copying	92
Making copies	92
Making a quick copy	92
Copying using the ADF	92
Copying using the scanner glass	93
Copying photos	93
Copying on specialty media	93
Making transparencies	93
Copying to letterhead	94
Customizing copy settings	94
Copying from one size to another	94
Making copies using paper from a selected tray	95
Copying a document that contains mixed paper sizes	95
Copying on both sides of the paper (duplexing)	96
Reducing or enlarging copies	96
Adjusting copy quality	97
Collating copies	97
Placing separator sheets between copies	98
Copying multiple pages onto a single sheet	98
Creating a custom job (job build)	99
Using job interrupt	100
Placing information on copies	100
Placing the date and time at the top of each page	100
Placing an overlay message on each page	100
Canceling a copy job	101
Canceling a copy job while the document is in the ADF	101
Canceling a copy job while copying pages using the scanner glass	101
Canceling a copy job while the pages are being printed	101
Understanding the copy screens and options	101
Copy from	101
Copy to	102
Scale	102
Darkness	102
Content	102
Sides (Duplex)	102
Collate	103
Options	103
Improving copy quality	104
E-mailing	105
Getting ready to e-mail	105
Setting up the e-mail function	105
Configuring the e-mail settings	106
Creating an e-mail shortcut	106
Creating an e-mail shortcut using the Embedded Web Server	106
Creating an e-mail shortcut using the touch screen	106
E-mailing a document	107
Sending an e-mail using the touch screen	107
Sending an e-mail using a shortcut number	107
Sending an e-mail using the address book	107
Customizing e-mail settings	108
Adding e-mail subject and message information	108
Changing the output file type	108
Canceling an e-mail	109
Understanding e-mail options	109
Original Size	109
Sides (Duplex)	109
Orientation	109
Binding	109
E-mail Subject	109
E-mail File Name	110
E-mail Message	110
Resolution	110
Send As	110
Content	110
Advanced Options	110
Faxing	112
Getting the printer ready to fax	112
Initial fax setup	113
Choosing a fax connection	114
Connecting to an analog telephone line	115
Connecting to a DSL service	115
Connecting to a PBX or ISDN system	116
Connecting to a distinctive ring service	116
Connecting the printer and a telephone or answering machine to the same telephone line	117
Connecting to an adapter for your country or region	118
Connecting to a computer with a modem	124
Setting the outgoing fax name and number	125
Setting the date and time	126
Turning daylight saving time on or off	126
Sending a fax	126
Sending a fax using the printer control panel	126
Sending a fax using the computer	127
Creating shortcuts	127
Creating a fax destination shortcut using the Embedded Web Server	127
Creating a fax destination shortcut using the touch screen	128
Using shortcuts and the address book	128
Using fax shortcuts	128
Using the address book	129
Customizing fax settings	129
Changing the fax resolution	129
Making a fax lighter or darker	129
Sending a fax at a scheduled time	130
Viewing a fax log	130
Blocking junk faxes	131
Canceling an outgoing fax	131
Canceling a fax while the original documents are still scanning	131
Canceling a fax after the original documents have been scanned to memory	131
Understanding fax options	131
Original Size	131
Content	132
Sides (Duplex)	132
Resolution	132
Darkness	132
Advanced Options	132
Improving fax quality	133
Holding and forwarding faxes	133
Holding faxes	133
Forwarding a fax	134
Scanning to an FTP address	135
Scanning to an FTP address	135
Scanning to an FTP address using the keypad	135
Scanning to an FTP address using a shortcut number	136
Scanning to an FTP address using the address book	136
Creating shortcuts	136
Creating an FTP shortcut using the Embedded Web Server	136
Creating an FTP shortcut using the touch screen	137
Understanding FTP options	137
Original Size	137
Sides (Duplex)	137
Orientation	137
Binding	137
Resolution	138
Send As	138
Content	138
Advanced Options	138
Improving FTP quality	139
Scanning to a computer or flash drive	140
Scanning to a computer	140
Scanning to a flash drive	141
Understanding scan profile options	141
Quick Setup	141
Format Type	142
Compression	142
Default Content	142
Color	142
Original Size	142
Orientation	142
Sides (Duplex)	142
Darkness	143
Resolution	143
Advanced Imaging	143
Improving scan quality	143
Understanding printer menus	144
Menus list	144
Supplies menu	145
Paper menu	146
Default Source menu	146
Paper Size/Type menu	146
Configure MP menu	149
Substitute Size menu	149
Paper Texture menu	150
Paper Weight menu	152
Paper Loading menu	153
Custom Types menu	155
Custom Names menu	155
Custom Scan Sizes menu	156
Universal Setup menu	156
Reports menu	157
Reports menu	157
Network/Ports menu	159
Active NIC menu	159
Standard Network or Network <x> menus	159
SMTP Setup menu	161
Network Reports menu	162
TCP/IP menu	162
Network Card menu	163
IPv6 menu	164
Wireless menu	164
AppleTalk menu	165
NetWare menu	165
LexLink menu	166
Standard USB and USB <x> menus	167
Parallel <x> menu	168
Serial <x> menu	171
Security menu	173
Miscellaneous menu	173
Confidential Print menu	174
Disk Wiping menu	175
Security Audit Log menu	176
Set Date/Time menu	177
Settings menu	177
General Settings menu	177
Copy Settings menu	185
Fax Settings menu	190
Fax Mode (Analog Fax Setup) menu	190
Fax Mode (Fax Server Setup) menu	198
E-mail Settings menu	199
FTP Settings menu	204
Flash Drive menu	207
Print Settings	212
Setup menu	212
Finishing menu	215
Quality menu	216
Utilities menu	220
PDF menu	221
PostScript menu	221
PCL Emul menu	222
HTML menu	225
Image menu	226
PictBridge menu	227
XPS menu	228
Help menu	228
Maintaining the printer	229
Cleaning the exterior of the printer	229
Cleaning the scanner glass	230
Cleaning the ADF parts	230
Cleaning the printhead lenses	233
Adjusting scanner registration	235
Storing supplies	236
Checking the status of supplies	237
Checking the status of supplies from the printer control panel	237
Checking the status of supplies from a network computer	237
Ordering supplies	237
Ordering toner cartridges	237
Ordering photoconductors	237
Ordering a fuser or a transfer module	238
Ordering a waste toner box	238
Ordering ADF replacement parts	238
Replacing Supplies	239
Replacing a photoconductor	239
Resetting the maintenance counter	241
Replacing a toner cartridge	242
Replacing the ADF parts	245
Replacing the waste toner box	251
Moving the printer to another location	253
Shipping the printer	253
Administrative support	254
Finding advanced networking and administrator information	254
Using the Embedded Web Server	254
Checking the device status	254
Setting up e-mail alerts	254
Viewing reports	255
Restoring the factory default settings	255
Troubleshooting	256
The indicator light is blinking	256
Solving basic printer problems	256
Understanding printer messages	257
Change <src> to <x>	257
Check tray <x> connection	257
Disk corrupted	257
Fax memory full	258
Fax partition inoperative. Contact system administrator.	258
Fax server 'To Format' not set up. Contact system administrator.	258
Fax Station Name not set up	258
Fax Station Number not set up	258
Load <src> with <x>	258
Load manual feeder with <x>	259
Memory full, cannot print faxes	259
Remove paper from standard output bin	259
Restore Held Jobs?	259
Scan Document Too Long	259
SMTP server not set up. Contact system administrator.	259
Unsupported disk	259
31 Missing or defective <color> cartridge	259
32 Cartridge part number unsupported by device	260
34 Short paper	260
35 Insufficient memory to support Resource Save feature	260
37 Insufficient memory to collate job	260
37 Insufficient memory, some Held Jobs were deleted	260
38 Memory full	260
39 Complex page, some data may not have printed	261
50 PPDS font error	261
51 Defective flash detected	261
52 Not enough free space in flash memory for resources	261
54 Network <x> software error	261
54 Standard network software error	261
55 Unsupported option in slot <x>	262
56 Parallel port <x> disabled	262
56 Serial port <x> disabled	262
56 Standard USB port disabled	262
58 Too many flash options installed	262
58 Too many trays attached	263
59 Incompatible tray <x>	263
61 Remove defective disk	263
62 Disk full	263
63 Unformatted disk	263
80 Fuser life warning	263
80 Replace fuser	264
82 Replace waste toner box	264
82 Waste toner box missing	264
83 Replace transfer module	264
83 Transfer module life warning	264
83 Transfer module missing	264
84 Replace <color> photoconductor	264
84 <color> photoconductor low	264
84 <color> photoconductor nearly low	265
88 Replace <color> cartridge	265
88 <color> cartridge nearly low	265
88 <color> cartridge low	265
840.01 Scanner Disabled	265
840.02 Scanner Auto Disabled	265
900–999 Service <message>	266
1565 Emulation error, load emulation option	266
Clearing jams	266
Avoiding jams	266
Understanding jam messages	267
200 paper jam	268
200–201 paper jams	269
201 paper jam	270
202 paper jam	272
203 paper jam	274
230 paper jam	275
24x paper jam	276
250 paper jam	278
290–294 paper jams	279
Solving printing problems	280
Multiple-language PDFs do not print	280
Printer control panel display is blank or displays only diamonds	280
Error message about reading USB drive appears	280
Jobs do not print	281
Make sure the printer is ready to print	281
Check to see if the standard exit bin is full	281
Check to see if the paper tray is empty	281
Make sure the correct printer software is installed	281
Make sure the internal print server is installed properly and working	281
Make sure you are using a recommended printer cable	281
Make sure printer cables are securely connected	281
Confidential and other held jobs do not print	282
Partial job, no job, or blank page prints	282
Make sure the printer has sufficient memory	282
Job takes longer than expected to print	282
Reduce the complexity of the print job	282
Change the Page Protect setting to Off	282
Change environmental settings	282
Job prints from the wrong tray or on the wrong paper	283
Check the paper type setting	283
Incorrect characters print	283
Tray linking does not work	283
Load the same size and type of paper	283
Use the same Paper Size and Paper Type settings	283
Large jobs do not collate	283
Make sure Collate is set to On	283
Reduce the complexity of the print job	283
Make sure the printer has enough memory	284
Unexpected page breaks occur	284
Increase the Print Timeout value	284
Solving copy problems	284
Copier does not respond	284
Check the display for error messages	284
Check the power	284
Scanner unit does not close	284
Poor copy quality	285
Check the display for error messages	285
The toner may be low	285
The scanner glass may be dirty	285
The copy is too light or too dark	285
Check the quality of the original document	285
Check the document placement	285
Unwanted toner is in the background	285
Patterns (moiré) appear in the output	286
Text is light or disappearing	286
The output appears washed out or overexposed	286
Partial document or photo copies	286
Check the document placement	286
Check the paper size setting	286
Solving scanner problems	286
Checking an unresponsive scanner	286
Scan was not successful	287
Check the cable connections	287
An error may have occurred in the program	287
Scanning takes too long or freezes the computer	287
Other software programs may be interfering with scanning	287
The scan resolution may be set too high	287
Poor scanned image quality	287
Check the display for error messages	287
The scanner glass may be dirty	287
Adjust the scan resolution	287
Check the quality of the original document	287
Check the document placement	288
Partial document or photo scans	288
Check the document placement	288
Check the paper size setting	288
Cannot scan from a computer	288
Check the display for error messages	288
Check the power	288
Check the cable connections	288
Solving fax problems	288
Caller ID is not shown	288
Cannot send or receive a fax	289
Check the display for error messages	289
Check the power	289
Check the printer connections	289
Check the telephone wall jack	289
Review this digital phone service checklist	289
Check for a dial tone	289
Temporarily disconnect other equipment	290
Check for jams	290
Temporarily disable Call Waiting	290
Voice Mail service may be interfering with the fax transmission	290
The printer memory may be full	290
Can send but not receive faxes	290
Check to see if the paper tray is empty	290
Check the ring count delay settings	290
The toner may be low	291
Can receive but not send faxes	291
The printer is not in Fax mode	291
The document is not loaded properly	291
Make sure the shortcut number is set up properly	291
Received fax has poor print quality	291
Re-send the document	291
The toner may be low	291
Make sure the fax transmission speed is not set too high	291
Solving option problems	292

Match case Limit results 1 per page

Index

Numerics

1565 Emulation error, load

emulation option

266

2,000

‑

sheet tray

installing

2000

‑

sheet tray

31 Replace defective cartridge

259

32 Cartridge part number

unsupported by device

260

34 Short paper

260

35 Insufficient memory to support

Resource Save feature

260

37 Insufficient memory to collate

job

260

37 Insufficient memory, some Held

Jobs were deleted

260

38 Memory full

260

39 Complex page, some data may

not have printed

261

50 PPDS font error

261

51 Defective flash detected

261

52 Not enough free space in flash

memory for resources

261

54 Network <x> software error

261

54 Standard network software

error

261

55 Unsupported option in slot

262

550

‑

sheet specialty media drawer

installing

550

‑

sheet tray

installing

56 Parallel port <x> disabled

262

56 Serial port <x> disabled

262

56 Standard USB port disabled

262

58 Too many flash options

installed

262

58 Too many trays attached

263

59 Incompatible tray <x>

263

61 Remove defective disk

263

62 Disk full

263

63 Unformatted disk

263

80 Fuser life warning

263

80 Replace fuser

264

82 Replace waste toner box

264

82 Waste toner box missing

264

83 Replace transfer module

264

83 transfer module life

warning

264

83 Transfer module missing

264

84 <color> photoconductor

low

264

84 <color> photoconductor nearly

low

265

84 Replace <color>

photoconductor

264

840.01 Scanner Disabled

265

840.02 Scanner Auto Disabled

265

88 <color> cartridge low

265

88 <color> cartridge nearly low

265

88 Replace <color> cartridge

265

900–999 Service <message>

266

Symbols

“scan to computer” screen

options

141, 142, 143

Active NIC menu

159

address book, fax

using

129

ADF

copying using

ADF parts

cleaning

230

replacing

245

ADF pick assembly

ordering

238

ADF pick pad

ordering

238

air filter

replacing

245

AppleTalk menu

165

attaching cables

Automatic Document Feeder

(ADF)

black

‑

and

‑

white

printing

blinking indicator light

brightness, adjusting

buttons, home screen

buttons, printer control panel

buttons, touch screen

cables

Ethernet

USB

calling Customer Support

311

canceling a job

from Macintosh

from the printer control panel

from Windows

card stock

tips

Change <src> to <x>

257

Check tray <x> connection

257

checking an unresponsive

printer

256

checking an unresponsive

scanner

286

checking device status

on Embedded Web Server

254

cleaning

ADF parts

230

exterior of the printer

229

printhead lenses

233

scanner glass

230

collating copies

Confidential print jobs

printing from Macintosh

computer

printing from Windows

Confidential Print menu

174

configuration information

wireless network

configurations

printer

Configure MP menu

149

configuring

port settings

configuring the e

‑

mail settings

106

connecting the printer to

answering machine

117

computer modem

124

distinctive ring service

116

regional adapters

118

telephone

117

conservation settings

brightness, adjusting

Index

331