Lexmark Z601 User's Guide for Windows - Page 55

Test does not print, Windows 98/Me/2000, Start, Settings, Printers, Windows XP, Control Panel

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Page 55 highlights

• Check the printer port: Windows 98/Me Windows 2000 Windows XP 1 Click Start Settings Printers. 2 Right-click the Lexmark Z600 Series printer icon, and then click Properties. 3 Click the Details tab. 4 From the Ports drop-down menu, check the printer port. If the USB port is not listed, remove, and then reinstall the printer software. 5 Click OK. 1 Click Start Settings Printers. 2 Right-click the Lexmark Z600 Series printer icon, and then click Properties. 3 Click the Ports tab. 4 From the list of ports, select USB printer port. If the USB port is not listed, remove, and then reinstall the printer software. 5 Click Apply. 6 Click OK. 1 Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Right-click the Lexmark Z600 Series printer icon, and then click Properties. 3 Click the Ports tab. 4 From the list of ports, select USB printer port or Virtual printer port for USB. If the USB port is not listed, remove, and then reinstall the printer software. 5 Click Apply. 6 Click OK. • Make sure you have not installed multiple copies of the printer software: 1 Windows 98/Me/2000: Click Start Settings Printers. Windows XP: Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 In the Printers folder, make sure there is only one Lexmark Z600 Series printer icon. • If you have installed multiple copies of the printer software, remove each copy, and then restart the computer and reinstall the printer software. • If the printer port is incorrect, remove, and then reinstall the printer software. After you check these items, print a test page. For help, see page 50. Test page does not print For help, first see the troubleshooting checklist on page 49, and then: • If the paper is jammed, see "Printer has a paper jam" on page 57. • Try printing your test page again. If it still does not print, see: - "Resolving unsuccessful or slow printing" on page 54 - "Solving printer software installation problems" on page 50 Resolving unsuccessful or slow printing 55

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Resolving unsuccessful or slow printing
55
•
Check the printer port:
•
Make sure you have not installed multiple copies of the printer software:
1
Windows 98/Me/2000:
Click
Start
Settings
Printers
.
Windows XP:
Click
Start
Control Panel
Printers and Other Hardware
Printers
and Faxes
.
2
In the
Printers
folder, make sure there is only one
Lexmark Z600 Series
printer icon.
•
If you have installed multiple copies of the printer software, remove each copy, and then
restart the computer and reinstall the printer software.
•
If the printer port is incorrect, remove, and then reinstall the printer software.
After you check these items, print a test page. For help, see page 50.
Test page does not print
For help, first see the troubleshooting checklist on page 49, and then:
•
If the paper is jammed, see “Printer has a paper jam” on page 57.
•
Try printing your test page again. If it still does not print, see:
–
“Resolving unsuccessful or slow printing” on page 54
–
“Solving printer software installation problems” on page 50
Windows 98/Me
Windows 2000
Windows XP
1
Click
Start
Settings
Printers
.
2
Right-click the
Lexmark Z600 Series
printer icon, and then click
Properties
.
3
Click the
Details
tab.
4
From the Ports drop-down
menu, check the printer port.
If the USB port is
not
listed,
remove, and then reinstall the
printer software.
5
Click
OK
.
1
Click
Start
Settings
Printers
.
2
Right-click the
Lexmark Z600 Series
printer icon, and then click
Properties
.
3
Click the
Ports
tab.
4
From the list of ports, select
USB printer port
.
If the USB port is
not
listed,
remove, and then reinstall the
printer software.
5
Click
Apply
.
6
Click
OK
.
1
Click
Start
Control
Panel
Printers and Other
Hardware
Printers and
Faxes
.
2
Right-click the
Lexmark Z600 Series
printer icon, and then click
Properties
.
3
Click the
Ports
tab.
4
From the list of ports, select
USB printer port
or
Virtual
printer port for USB
.
If the USB port is
not
listed,
remove, and then reinstall the
printer software.
5
Click
Apply
.
6
Click
OK
.