Lexmark Z65 Color Jetprinter User's Guide - Page 16

Troubleshooting checklist - color

Page 16 highlights

Troubleshooting checklist Is the power supply firmly attached to your printer and an electrical outlet? Are both your printer and computer on? Is your printer cable securely attached at both ends? Did you remove the sticker and transparent tape from the back and bottom of both print cartridges? Is the black cartridge (P/N 82) in the left carrier and the color cartridge (P/N 83 or 88) in the right carrier? Is the paper loaded correctly? Make sure you do not push the paper too far into the printer. For help, see page 5. Did you install the printer software correctly? Windows Mac OS 8.6 to 9.2 Mac OS X version 10.0.3 to 10.1 From your desktop, click Start Programs or All Programs. If Lexmark Z65 does not appear in your list of programs, install the printer software (see page 24). From the Apple menu, choose Control Panels. If Lexmark Z65 Control Panel does not appear in your list of Control Panels, install the printer software (see page 25). From the Finder, click Computer, and then double-click the OS X disk icon Library folder Printers folder Lexmark folder. If Lexmark Z65 Utility does not appear in the folder, install the printer software (see page 25). 13

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Troubleshooting checklist
Is the power supply firmly attached to your printer and an electrical
outlet?
Are both your printer and computer on?
Is your printer cable securely attached at both ends?
Did you remove the sticker and transparent tape from the back and
bottom of both print cartridges?
Is the black cartridge (P/N 82) in the left carrier and the color
cartridge (P/N 83 or 88) in the right carrier?
Is the paper loaded correctly? Make sure you do not push the paper too
far into the printer. For help, see page 5.
Did you install the printer software correctly?
Windows
Mac OS 8.6 to 9.2
Mac OS X version 10.0.3 to 10.1
From your desktop,
click Start
Programs or All
Programs.
If Lexmark Z65
does not appear in
your list of
programs, install
the printer software
(see page 24).
From the Apple
menu, choose
Control Panels.
If Lexmark Z65
Control Panel does
not appear in your
list of Control
Panels, install the
printer software
(see page 25).
From the Finder, click Computer,
and then double-click the OS X
disk icon
Library folder
Printers folder
Lexmark folder.
If Lexmark Z65 Utility does not
appear in the folder, install the
printer software (see page 25).