Linksys WMCE54AG User Guide - Page 25

Appendix A: Troubleshooting - software

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Appendix A: Troubleshooting Dual-Band Wireless A/G Media Center Extender This appendix provides solutions to problems that may occur during the installation and operation of the Extender. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com. Common Problems and Solutions 1. I've connected the Extender to my TV, and I see an error code on the screen. When an error has occurred, you will see a picture of the Extender and a book, with a numbered triangle in the lower left-hand corner. Look at the number in the triangle, and refer to the table below for your solution. Error Code 1 2 3 4 Error Solution The Extender is malfunctioning. Contact Linksys for technical support. The Media Center Extender's software Restore the Extender's software image. Refer to image is damaged or missing. Problem #2 for instructions. The Extender's software image is faulty, or the Media Center PC is not in the proper mode to restore the Extender's software image. Restore the Extender's software image. Refer to Problem #2 for instructions. There is a problem with the Ethernet Make sure the network cable is properly network cable connection. connected, or replace it with another one. Appendix A: Troubleshooting 19 Common Problems and Solutions

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Dual-Band Wireless A/G Media Center Extender
19
Appendix A: Troubleshooting
Common Problems and Solutions
Appendix A: Troubleshooting
This appendix provides solutions to problems that may occur during the installation and operation of the
Extender. Read the description below to solve your problems. If you can't find an answer here, check the Linksys
website at
www.linksys.com
.
Common Problems and Solutions
1.
I’ve connected the Extender to my TV, and I see an error code on the screen.
When an error has occurred, you will see a picture of the Extender and a book, with a numbered triangle in
the lower left-hand corner. Look at the number in the triangle, and refer to the table below for your solution.
Error Code
Error
Solution
1
The Extender is malfunctioning.
Contact Linksys for technical support.
2
The Media Center Extender’s software
image is damaged or missing.
Restore the Extender’s software image. Refer to
Problem #2 for instructions.
3
The Extender’s software image is
faulty, or the Media Center PC is not in
the proper mode to restore the
Extender’s software image.
Restore the Extender’s software image. Refer to
Problem #2 for instructions.
4
There is a problem with the Ethernet
network cable connection.
Make sure the network cable is properly
connected, or replace it with another one.