Logitech 930-000054 Quick Start Guide - Page 17

Quick start guide If your network name appears, but the Squeezebox Boom cannot connect This can have a number of causes. Here are some things to try: • Confirm that your wireless network is operating properly by trying to connect with your network using another device, like a computer. If no devices can connect, check your cable connections and verify that your wireless router (and modem, if applicable) are responsive. Cycling the power for the router and modem is often helpful. For detailed troubleshooting, see your wireless router's documentation, or contact your router's vendor for assistance. • Confirm that you've entered your network's security key correctly and that you've selected the correct network security type. Note Squeezebox Boom follows the 802.11 standard and uses hexadecimal keys for WEP encryption. 64-bit and 128-bit WEP keys are 10 characters and 26 characters, respectively. If the key you've entered into Squeezebox Boom is only five or 13 characters long, then you have an ASCII encryption key, which must be converted to hexadecimal. There are several web sites that offer free tools for converting ASCII WEP keys to hexadecimal. • If your wireless router uses a common network name (SSID) like NETGEAR or LINKSYS, there may be more than one wireless network in range that has the same name as yours. Your Squeezebox Boom might be attempting to connect to the wrong network. Consider changing your network's SSID to something that's uniquely identifiable. 17