Logitech Harmony Touch Setup Guide - Page 21

Troubleshooting, What do you think?

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Troubleshooting Basic Troubleshooting Tips Use Help (question mark) on the touch screen to resolve issues. The Harmony remote does not communicate with MyHarmony • Check the USB cable and its connection. • Do not use a USB hub. • Try another USB port. • Disable pop-up blockers. • Close your browser and restart your computer. • Restart the remote: Press and hold the Off button for 15 seconds or until the Logitech Logo appears on the display. Logitech Harmony Touch Device not listed on MyHarmony or the Harmony remote does not have a command • Check the manufacturer name and model number entries. • Use the Harmony remote IR learning feature. For more help go to www.logitech.com/support/ harmonytouch What do you think? Please take a minute to tell us. Thank you for purchasing our product. www.logitech.com/ithink English 21

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Logitech Harmony Touch
English
21
Troubleshooting
Basic Troubleshooting Tips
Use Help (question mark) on the touch
screen to resolve issues.
The Harmony remote does not
communicate with MyHarmony
•
Check the USB cable and
its connection.
•
Do not use a USB hub.
•
Try another USB port.
•
Disable pop-up blockers.
•
Close your browser and restart
your computer.
•
Restart the remote: Press and hold
the Off button for 15 seconds or
until the Logitech Logo appears
on the display.
Device not listed on MyHarmony
or the Harmony remote does
not
have a command
•
Check the manufacturer name
and model number entries.
•
Use the Harmony remote IR
learning feature.
For more help go to
www.logitech.com/support/
harmonytouch
What do you think?
Please take a minute to tell us.
Thank you for purchasing our product.
www.logitech.com/ithink