Marantz CC4003 CC4003 User Manual - English - Page 15

Troubleshooting - problems

Page 15 highlights

NAMES AND FUNCTIONS BASIC CONNECTIONS BASIC OPERATIONS ENGLISH TROUBLESHOOTING If you have any problem using this product, please be sure to check the items in the following table. If you trouble cannot be solved, please unplug the power cord immediately and contact your Marantz authorized dealer or service center. GENERAL Symptom No power. No sound or distorted sound. No sound from the connected headphones or distorted sound. No digital audio output. This unit cannot be controlled with the remote controller. Cause Solution The AC power cord is not properly connected. Plug the AC power cord firmly into the unit. Plug the AC power plug firmly into a wall outlet. The output cables are not firmly connected. Connect the output cables firmly into the connectors of this unit and the amplifier. The analog outputs of this unit are Do not connect the analog outputs connected with the PHONO input of this unit with the PHONO input connectors of the amplifier. connectors of the amplifier. Improper amplifier operation. Confirm the input selection, audio volume adjustment, and speaker settings of the amplifier. Playback of this unit is paused. Press the Play button. The headphones plug is not firmly connected. Insert the headphones plug firmly into the headphones jack of this unit. The headphones level is set to the minimum. Adjust the headphones level. The digital connecting cables are Securely connect the digital not firmly connected. connecting cables. The batteries of the remote controller are exhausted. Replace with new batteries. The remote controller is located outside its operable range. Check the operable range of the remote controller and use it within that range. Some object is placed between the unit and remote controller. Remove the object. The remote sensor of the unit is Avoid exposing the remote sensor exposed to strong light. to the strong light. The EXTERNAL/INTERNAL switch on the rear panel is set to EXTERNAL. Set the EXTERNAL/INTERNAL switch to INTERNAL. Page 6 6 6   7 4 4 8 3 3 3 3 6 DISC PLAYBACK Symptom No playback with a disc. No playback with a CD-R/CD-RW disc. Cause Solution The disc is not loaded properly in the tray. Load the disc properly. The disc is placed upside-down. (The label of the disc is facing down.) Place the disc with its label facing upward. The disc is dirty. Clean the disc's surface. The disc is scratched. A disc with many scratches may not be playable. The disc is warped. The disc may be unable to be played if it is badly warped. A disc that is not supported by this Use a disc that is supported by unit is attempted to be played. this unit. Condensation has formed on the lens inside this unit. Turn on the unit then wait for about 30 minutes before turning it back on again and using it. The disc has not been finalized. Perform finalization of the disc, using writing software. The recorded data are not in CDDA format for music. Or, an MP3/ Record data in a proper format WMA file has not been recorded supported by this unit. properly. Page 7 7 16 16 16 14 2 14 14 ADVANCED CONNECTIONS ADVANCED OPERATIONS TROUBLESHOOTING OTHERS 13

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13
NAMES AND
FUNCTIONS
BASIC
CONNECTIONS
BASIC
OPERATIONS
ADVANCED
CONNECTIONS
ADVANCED
OPERATIONS
TROUBLESHOOTING
OTHERS
TROUBLESHOOTING
ENGLISH
TROUBLESHOOTING
If you have any problem using this product, please be sure to check the items in the following table.
If you trouble cannot be solved, please unplug the power cord immediately and contact your Marantz authorized dealer or service center.
Symptom
Cause
Solution
Page
No power.
The AC power cord is not properly
connected.
Plug the AC power cord firmly into
the unit.
6
Plug the AC power plug firmly into
a wall outlet.
6
No sound or
distorted sound.
The output cables are not firmly
connected.
Connect the output cables firmly
into the connectors of this unit and
the amplifier.
6
The analog outputs of this unit are
connected with the PHONO input
connectors of the amplifier.
Do not connect the analog outputs
of this unit with the PHONO input
connectors of the amplifier.
6
Improper amplifier operation.
Confirm the input selection, audio
volume adjustment, and speaker
settings of the amplifier.
6
Playback of this unit is paused.
Press the Play button.
7
No sound from
the connected
headphones or
distorted sound.
The headphones plug is not firmly
connected.
Insert the headphones plug firmly
into the headphones jack of this
unit.
4
The headphones level is set to the
minimum.
Adjust the headphones level.
4
No digital audio
output.
The digital connecting cables are
not firmly connected.
Securely connect the digital
connecting cables.
8
This unit cannot
be controlled
with the remote
controller.
The batteries of the remote
controller are exhausted.
Replace with new batteries.
3
The remote controller is located
outside its operable range.
Check the operable range of the
remote controller and use it within
that range.
3
Some object is placed between
the unit and remote controller.
Remove the object.
3
The remote sensor of the unit is
exposed to strong light.
Avoid exposing the remote sensor
to the strong light.
3
The EXTERNAL/INTERNAL
switch on the rear panel is set to
EXTERNAL.
Set the EXTERNAL/INTERNAL
switch to INTERNAL.
6
GENERAL
Symptom
Cause
Solution
Page
No playback with
a disc.
The disc is not loaded properly in
the tray.
Load the disc properly.
7
The disc is placed upside-down.
(The label of the disc is facing
down.)
Place the disc with its label facing
upward.
7
The disc is dirty.
Clean the disc’s surface.
16
The disc is scratched.
A disc with many scratches may
not be playable.
16
The disc is warped.
The disc may be unable to be
played if it is badly warped.
16
A disc that is not supported by this
unit is attempted to be played.
Use a disc that is supported by
this unit.
14
Condensation has formed on the
lens inside this unit.
Turn on the unit then wait for
about 30 minutes before turning it
back on again and using it.
2
No playback with
a CD-R/CD-RW
disc.
The disc has not been finalized.
Perform finalization of the disc,
using writing software.
14
The recorded data are not in CDDA
format for music. Or, an MP3/
WMA file has not been recorded
properly.
Record data in a proper format
supported by this unit.
14
DISC PLAYBACK