Marantz CD5004 CD5004 User Manual - English - Page 25
Troubleshooting
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ENGLISH Troubleshooting If a problem occurs, first check the following: 1. Are the connections correct? 2. Is the unit being operated as described in the owner's manual? If this unit does not operate properly, check the items listed in the table below. If the problem persist there may be a malfunction. In this case, disconnect the power immediately and contact the retail outlet. Symptom Cause Countermeasure • The power cable is not plugged • Plug the power cable into a in. household power outlet. • Power of this unit is not turned • Turn on power to the unit. on. • The disc is not set correctly. • Set the disc correctly. • The disc is placed upside-down. • Set the disc correctly. The disc does not (The label of the disc is facing rotate. down.) • The disc is dirty. • Clean the recording surface of the disc. • The disc is scratched. • A disc with many scratches may not be playable. • The disc is warped. • A warped disc may not be playable. • The amplifier or speakers are • Connect the cables correctly. not connected correctly. (Refer to User Guide supplied with the amplifier.) • Power to the amplifier is not • Turn on power to the amplifier. turned on. (Refer to User Guide supplied with the amplifier.) The disc rotates but there is no sound output. • The function or input source • Set the function or input source selector switch of the amplifier selector switch of the amplifier is not set to "CD" or "AUX" to "CD" or "AUX" (amplifier (amplifier terminal to which this terminal to which this unit is unit is connected). connected). (Refer to User Guide supplied with the amplifier.) • The amplifier volume is set to • Adjust the amplifier volume. minimum. (Refer to User Guide supplied with the amplifier.) The display does not light during playback. • The Audio EX function ([SOUND MODE]) is set to "Audio EX2". • Set the Audio EX function ([SOUND MODE]) to "Audio EX OFF" or "Audio EX1". Page 7 8 3 3 4 - - - - - - 14 Symptom Cause Countermeasure • The disc is dirty. • Clean the recording surface of the disc. The disc stops rotating. • The disc is scratched. • The disc is warped. • A disc with many scratches may not be playable. • A warped disc may not be playable. • The disc being played is not a music CD. Or MP3/WMA files are not recorded on the disc. • A CD-ROM meant for a personal computer cannot be played. • The distance between the unit • Use the remote control closer to and remote control is too great. the unit, within operational range. • There is some object between • Remove the object. the unit and remote control. The remote control does not operate. • The batteries in the remote control are expended. • Replace all batteries with new batteries. • The remote sensor of the unit is • Avoid exposing the remote exposed to strong light. sensor to strong light. • The EXTERNAL/INTERNAL switch of the unit is set to "EXTERNAL". • To use this unit without an amplifier, set the remote control switch to "INTERNAL". • The disc is placed upside-down. • Set the disc correctly. (The label of the disc is facing down.) CD-R/CD-RW disc cannot be played. • The recorded data is not written • Record data that is applicable to in an audio (CD-DA) format. Or this unit. the MP3/WMA files are not recorded correctly. Pitch control operation cannot be performed. • The Audio EX function ([SOUND • Set the Audio EX function MODE]) is not set to "Audio EX ([SOUND MODE]) to "Audio EX OFF". OFF". • The "Digital Out" setting is set • Set the "Digital Out" setting to to "Off". "On". Digital audio signals are not output. • The Audio EX function ([SOUND • Set the Audio EX function MODE]) is set to "Audio EX2". ([SOUND MODE]) to "Audio EX1". • The Audio EX function ([SOUND MODE]) is set to "Audio EX OFF" and pitch control is used. • Set the pitch control "Pitch: 0". • Or, set the Audio EX function ([SOUND MODE]) to "Audio EX1". Page 4 - - 17 4 4 4 4 12 3 17 14 16 14 14 21