Maytag MHW4200BW Use & Care Guide - Page 16

Troubleshooting - error codes

Page 16 highlights

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help - In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display Once any possible issues are corrected, touch POWER/CANCEL once to clear the code. Reselect and restart the cycle. "Sud" (Excess suds) appears in display F08 followed by E01 (water supply error) appears in display Excessive suds in washer. Washer is running a suds reduction routine. Check for proper water supply. F09 followed by E01 (drain pump system error) appears in display Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 41⁄2" (114 mm). F05 followed by E02 (door will not lock) appears in display F07 followed by E01 (motor drive error) appears in display "rL" (remove load) appears in display Washer making error beeps Washer beeps when START is touched F## E## code other than as described above appears in display Not using HE detergent or using too much HE detergent. Washer door not locking. Motor is having difficulty turning the drum. Load detected in drum during Clean Washer with affresh® cycle. Door has not been opened and closed for at least 3 cycles. Door not closed. System error code. Allow the washer to continue. Use only HE detergent. Always measure detergent, and base detergent quantity on load size. Follow detergent manufacturer's instructions. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. Touch POWER/CANCEL once to clear the code. Then touch POWER/CANCEL again to restart washer. If code appears again, call for service. Check drain hose for proper installation. Make sure the drain hose is not kinked, pinched, or blocked. Remove any clogs from drain hose. Use drain hose form and securely attach to drainpipe or tub. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Use only HE detergent. Always measure detergent and follow manufacturer's directions based on load size and soil level. Touch POWER/CANCEL to cancel the cycle. Make sure the door is closed completely and latching. Check for items in the washer drum that may be keeping the door from closing completely. Washer is tightly packed. Remove some items. See "Cycle Guide" for load size recommendations. Make sure that all shipping materials have been removed. See the Installation Instructions. Remove items from washer drum and restart Clean Washer with affresh® cycle. This code may appear when the washer is first turned on. Open and close the door to clear the display. Close the door completely. Touch POWER/CANCEL once to clear the code. Then touch POWER/CANCEL again to restart washer. If code appears again, call for service. "Int" (interrupted) appears in display The cycle was paused or cancelled. The washer can take 20 to 30 minutes to stop spinning and drain and will display this error code during that time. Touch POWER/ CANCEL once to clear the code. Then touch POWER/CANCEL again to restart washer. 16

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16
If you experience
Possible Causes
Solution
First try the solutions suggested here or visit our website at www.maytag.com/product_help –
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
Error Code Appears in Display
“Sud”
(Excess suds)
appears in display
Excessive suds in washer. Washer is
running a suds reduction routine.
Allow the washer to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity on
load size. Follow detergent manufacturer’s instructions.
Touch POWER/CANCEL once to clear the code. Then touch
POWER/CANCEL again to restart washer. If code appears again,
call for service.
F
08
followed by
E
01
(water supply error)
appears in display
Check for proper water supply.
Both hoses must be attached and have water flowing to the inlet
valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
F
09
followed by
E
01
(drain pump system
error) appears in display
Check plumbing for correct drain
hose installation. Drain hose extends into
standpipe farther than 4
1
2
" (114 mm).
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the floor.
F
05
followed by
E
02
(door will not lock)
appears in display
Washer door not locking.
Touch POWER/CANCEL to cancel the cycle. Make sure the door
is closed completely and latching. Check for items in the washer
drum that may be keeping the door from closing completely.
Washer beeps when
START is touched
Door not closed.
Close the door completely.
F
07
followed by
E
01
(motor drive error)
appears in display
Motor is having difficulty turning
the drum.
Washer is tightly packed. Remove some items. See “Cycle
Guide” for load size recommendations. Make sure that all shipping
materials have been removed. See the Installation Instructions.
“rL”
(remove load)
appears in display
Load detected in drum during Clean
Washer with affresh
®
cycle.
Remove items from washer drum and restart Clean Washer with
affresh
®
cycle.
Washer making error
beeps
Door has not been opened and closed
for at least 3 cycles.
This code may appear when the washer is first turned on.
Open and close the door to clear the display.
Once any possible issues are corrected, touch POWER/CANCEL once to clear the code. Reselect and restart the cycle.
F
##
E
##
code other
than as described above
appears in display
System error code.
Touch POWER/CANCEL once to clear the code. Then touch
POWER/CANCEL again to restart washer. If code appears again,
call for service.
Not using HE detergent or using too
much HE detergent.
Use only HE detergent. Always measure detergent and follow
manufacturer’s directions based on load size and soil level.
TROUBLESHOOTING
“Int” (interrupted)
appears in display
The cycle was paused or cancelled.
The washer can take 20 to 30 minutes to stop spinning and drain
and will display this error code during that time. Touch POWER/
CANCEL once to clear the code. Then touch POWER/CANCEL
again to restart washer.