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Maytag MHWE200XW Owners Manual - Page 21

Troubleshooting - problems

UPC - 883049191997

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TROUBLESHOOTING First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call... In U.S.A. www.maytag.com/help In Canada www.maytag.ca Error codes An error code may be shown in the Estimated Time Remaining display. Check the list below for potential problem and troubleshooting checks. ■ "LF" on display (Long Fill - no water or insufficient water supply) Press POWER/CANCEL to cancel the cycle. Unplug washer or disconnect power. ■ Did you empty pockets? You may be hearing items that are caught under the door seal or basket. Check under the door seal and remove items. ■ Washer making a different noise? As with any new product, you will hear sounds that you are not accustomed to. You may hear various sounds when the door is locked or unlocked, and during the washing, rinsing, or spinning process. Between changes in wash actions, there will be momentary pauses. You will hear water spraying and splashing during the wash and rinse cycles. These new sounds and pauses are part of normal washer operation. ■ Is washer installed on a sturdy and solid floor? Refer to the "Installation Instructions" for flooring requirements. Noise and vibration may be reduced by placing a piece of 3/4" (19.1 mm) plywood underneath your washer. The plywood may extend underneath both washer and dryer to keep them at equal heights. ■ Is the washer gurgling or humming? As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal. ■ Are you washing items with metal snaps, buckles, or zippers? You may hear metal items touching the washer drum. This is normal. ■ Were the 4 shipping bolts in the back of the machine removed? See "Remove Transport System." Plug in washer or reconnect power. Re-select cycle and press START/PAUSE. If the problem remains, call for service. ■ "F9E1" on display (Drain Problem) Press POWER/CANCEL to cancel the cycle. Unplug washer or disconnect power. Plug in washer or reconnect power. Re-select cycle and press START/PAUSE. If the problem remains, call for service. ■ "SD" on display (Suds Routine) When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. "SD" is displayed during rinsing and at the end of the cycle to inform you that the Suds Routine was activated. Use only HE (High Efficiency) detergents. ■ "F--E--" Variables (Washer Problem) Press POWER/CANCEL to cancel the cycle. Select RINSE, DRAIN & SPIN if there is excessive water in the washer. Re-select cycle and press START/PAUSE. If the problem remains, call for service. Noisy, vibrating, off-balance ■ Is the washer level? The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet. All four feet of the washer must be in firm contact with the floor. If the washer is on a pedestal, the washer must be secured to the pedestal and all four pedestal feet must be in firm contact with the floor. Leaking ■ Was the door opened during "Add Clothes"? Water can drip off the inside of the door, when the door is opened after the start of a cycle. ■ Is HE detergent being used? The non-High Efficiency detergents can cause oversudsing which can leak from the rear of the washer. ■ Are the fill hoses tight? ■ Are the fill hose gaskets properly seated? Check both ends of each hose. See "Connect the Inlet Hoses." ■ Is the drain hose properly installed? The drain hose should be secured to the drainpipe or laundry tub. See "Secure the Drain Hose." ■ Is the sink or drain clogged? Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If the sink or drain is clogged or slow, water can back up out of drainpipe or sink. Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks. Dispenser operation ■ Did you follow the manufacturer's directions when adding detergent and fabric softener to the dispensers? Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser. ■ Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)? Add powdered or liquid color-safe bleach directly to the washer basket. Do not use the chlorine bleach dispenser for color-safe bleach. 21

Section	Page
Front-Loading Automatic Washer	1
Use & Care Guide	1
For questions about features, operation/performance, parts, accessories, or service, call: 1-800-688-9900 or visit our website at...	1
www.maytag.com	1
In Canada, call: 1-800-807-6777	1
or visit our website at...	1
www.maytag.ca	1
Laveuse Automatique À Chargement Frontal	1
Guide d'utilisation et d'entretien	1
Pour assistance, installation, ou service, composez le : 1-800-807-6777 ou visitez notre site internet à..	1
www.maytag.ca	1
Para una versión de estas instrucciones en español, visite: www.maytag.com	1
Table of Contents	2
TABLE DEs MATIÈRES	2
WASHer Safety	2
INSTALLATION requirements	3
Tools and Parts	3
Gather the required tools and parts before starting installation. The parts supplied are in the washer drum.	3
Tools needed for connecting the water inlet hoses	3
Tools needed for connecting the drain hose	3
Tools needed for installation	3
Parts supplied	3
Alternate Parts	4
Your installation may require additional parts. If you are interested in purchasing one of the items listed here, call the toll-free number on the cover or in the “Assistance or Service” section.	4
If You Have	4
You Will Need to Buy	4
Laundry tub or standpipe taller than 96\	4
Sump pump system (if not already available)	4
Overhead sewer	4
Standard 20 gal. (76 L), 30\	4
Floor drain	4
Siphon break, Part Number 285834; additional drain hose Part Number 8318155; and connector kit, Part Number 2858835	4
Drain hose too short	4
4 ft. (1.2 m) drain hose extension kit, Part Number 2858863	4
Water faucets beyond reach of fill hoses	4
2 longer inlet hoses: 5ft ( 1.5 m) Black EPDM (2 pack) 8212641RP, 10 ft ( 3.0 m) Black EPDM (2 pack) 8212656RP	4
Options	4
Pedestal	4
You have the option of purchasing pedestals of different heights separately for this washer. You may select a 10\	4
Optional pedestal	4
Pedestal Height	4
Approximate Height with Washer	4
Color	4
Model Number	4
10\	4
46\	4
White	4
WHP1000SQ	4
15.5\	4
51.5\	4
White	4
WHP1500SQ	4
15.5\	4
51.5\	4
Lunar Silver	4
XHP1550WL	4
Stack Kit	4
Are you planning to stack your washer and dryer? To do so you will need to purchase a Stack Kit.	4
To order, call the dealer from whom you purchased your washer or refer to the “Assistance or Service” section. Ask for Part Number 8572546.	4
Location Requirements	4
Selecting the proper location for your washer improves performance and minimizes noise and possible washer “walk.”	4
Your washer can be installed under a custom counter, or in a basement, laundry room, closet, or recessed area. See “Drain System.”	4
Companion appliance location requirements should also be considered. Proper installation is your responsibility.	4
You will need:	4
Do not operate your washer in temperatures below 32°F (0°C). Some water can remain in the washer and can cause damage in low temperatures.	4
Installation clearances	4
Washer Dimensions	4
Recommended spacing for custom undercounter installation	5
The dimensions shown are for the recommended spacing.	5
Custom undercounter installation - Washer only	5
Recommended spacing for recessed or closet installation, with or without a pedestal	5
The dimensions shown are for the recommended spacing.	5
Recessed area or closet installation	5
Recessed or closet installation - Washer on pedestal	5
Recommended spacing for recessed or closet installation, with stacked washer and dryer	5
The dimensions shown are for the recommended spacing.	5
Recommended spacing for cabinet installation	5
The dimensions shown are for the recommended spacing.	5
For cabinet installation, with a door, the minimum ventilation openings in the top are required.	5
Drain System	5
The washer can be installed using the standpipe drain system (floor or wall), the laundry tub drain system, or the floor drain system. Select the drain hose installation method you need. See “Tools and Parts.”	5
Standpipe drain system - wall or floor (views A & B)	5
The standpipe drain requires a minimum diameter standpipe of 2\	5
The top of the standpipe must be at least 30\	6
Laundry tub drain system (view C)	6
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top of the laundry tub must be at least 30\	6
Floor drain system (view D)	6
The floor drain system requires a siphon break that may be purchased separately. See “Tools and Parts.”	6
The siphon break must be a minimum of 28\	6
Electrical Requirements	6
installation instructions	7
Remove Transport System	7
IMPORTANT: Position the washer so that the rear of the washer is within approximately 3 ft. (900 mm) of its final location.	7
There are 4 transport bolts in the rear panel of the washer that support the suspension system during transportation. These bolts also retain the power cord inside the washer until the bolts are removed.	7
1. On the back of the washer, loosen the 4 transport bolts using a 13 mm wrench.	7
2. Once the bolt is loose, move it to the center of the hole and completely pull out the bolt, including the plastic spacer covering the bolt.	7
3. Once all 4 bolts are removed, discard the bolts and spacers. Then pull the power cord through the opening of the rear panel and close the hole with the attached cap.	7
4. Cover the bolt holes with the 4 transport bolt hole plugs.	7
NOTE: If the washer is to be transported at a later date, call your local service center. To avoid suspension and structural damage, your machine must be properly set up for relocation by a certified technician.	7
Connect the Inlet Hoses	7
Insert new flat washers (supplied) into each end of the inlet hoses. Firmly seat the washers in the couplings.	7
Connect the inlet hoses to the water faucets	7
Make sure washer drum is empty and flat washers have been placed into hose couplings. Both hoses must be used for the washer to work properly.	7
1. Attach a hose to the hot water faucet. Screw on coupling by hand until it is seated on the washer.	7
2. Attach a hose to the cold water faucet. Screw on coupling by hand until it is seated on the washer.	7
3. Using pliers, tighten the couplings with an additional two-thirds turn.	7
NOTE: Do not overtighten. Damage to the coupling or water faucet can result. Both faucets must be turned on for the washer to work properly.	7
Clear the water lines	7
Connect the inlet hoses to the washer	8
IMPORTANT: Make sure that the flat washers have been placed into the hose couplings.	8
1. Attach the hot water hose to the washer’s hot (H) water inlet valve. Screw on coupling by hand until it is seated on the washer.	8
2. Attach the cold water hose to the washer’s cold (C) water faucet. Screw on coupling by hand until it is seated on the washer.	8
3. Using pliers, tighten the couplings with an additional two-thirds turn.	8
4. Turn on the water faucets completely and check for leaks.	8
Connect the Drain Hose	8
Remove drain hose from washer drum	8
1. Use locking pliers, squeeze hose clamp tabs together and insert over the end of drain hose.	8
2. Slide drain hose onto washer connection.	8
3. Once drain hose is in place, release pliers.	8
4. Washer drain system can be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub.	8
Laundry tub drain or standpipe drain	8
Connect the drain hose form to the corrugated drain hose.	8
To keep drain water from going back into the washer:	8
Floor drain	8
You may need additional parts. See Floor drain under “Tools and Parts.”	8
Secure the Drain Hose	9
Drain hose must be secured to stop the hose from moving when water is pumped out. If the drain hose moves, water may end up on the floor.	9
1. Drape the power cord over the washer top.	9
2. Move the washer to its final location.	9
3. Place the drain hose in the laundry tub or standpipe as shown. See illustrations A and B.	9
NOTES:	9
4. If the washer faucets and the drain standpipe are recessed, put the hooked end of the drain hose in the standpipe as shown. See illustration C.	9
Level the Washer	9
Proper foot to floor contact and leveling your washer avoids excessive noise and vibration.	9
NOTE: Installing washer on soft floor surfaces, such as carpets or surfaces with foam backing, is not recommended.	9
1. Slide the washer to its final location.	9
2. Check that all four feet are in firm contact with the floor.	9
3. Check the levelness of the washer by placing a level on the top edge of the washer, first side to side then front to back.	9
4. Make sure all four feet are in firm contact with the floor. Then check that the washer is perfectly level (use a level). Repeat steps 1-3 until washer is level.	9
5. After the washer is level, and all four feet are in firm contact with the floor, use a 9/16\	9
6. The washer should not move front to back, side to side, or diagonally when pushed on its top edges.	9
7. Confirm the levelness of the washer.	9
Complete Installation	9
1. Check the electrical requirements. Be sure that you have the correct electrical supply and the recommended grounding method. See “Electrical Requirements.”	9
2. Check that all parts are now installed. If there is an extra part, go back through the steps to see which step was skipped.	9
3. Check that you have all of your tools.	9
4. Dispose of/recycle all packaging materials.	9
5. Check that both water faucets are on.	9
6. Check for leaks around faucets and inlet hoses.	9
7. Plug into a grounded 3 prong outlet.	9
8. Read “Washer Use.”	9
9. To test and to clean your washer, measure 1/2 the detergent manufacturer’s recommended amount of High Efficiency (HE) detergent for a medium-size load. Pour the detergent into the detergent dispenser. Select NORMAL and then press START/ PAUSE. A...	9
Use only HE High Efficiency detergent.	9
FEATURES AND BENEFITS	10
Your new front-loading high efficiency washer, was designed to conserve resources and lower your water and energy bills. The washer is designed to determine and then provide the amount of water needed for the best performance. The time of operation m...	10
Electronic Controls	10
Flexible electronic controls are easy to use whether you are a beginner or an expert.	10
Auto Water Level	10
Adjusting to the size of the load, this feature allows the washer to use the minimal amount of water needed to clean and rinse the clothes. With a low water level, you can obtain the same results. Because only the required amount of water is used, th...	10
Larger Load Size	10
Since there is no agitator, you can wash larger, bulkier items such as an average size sleeping bag. You are also able to wash more clothes at one time, which means fewer loads. You can wash a pillow or a large stuffed teddy bear.	10
Suspension System	10
To reduce washer “walk” and “off-balance” conditions, your new washer combines:	10
Stainless Steel Drum	10
The stainless steel drum eliminates corrosion and enables higher spin speeds for more water extraction, reducing drying time.	10
Adaptive Variable Speed Motor	10
The motor adapts to the load size and to the cycle selected to give the optimum cleaning, rinsing, and spinning conditions. The motor can handle slow speeds needed for delicate items and is powerful enough to drive an average clothes load up to high-...	10
Spin Speeds	10
This washer automatically selects the spin speed based on the cycle selected. For some cycles, the default spin speed can be changed if desired. This washer offers up to three different spin speed choices.	10
Add Clothes	10
This option is available in all wash cycles except Rinse, Drain & Spin, and Clean Washer with AFFRESH™ cycle. When this option is available at the beginning of the cycle, the Add Clothes status light will illuminate for the first 7 minutes. This wa...	10
Dynamic Balance	10
A precision balancing system allows the washer to reach high- speed spins. The washer spins faster so that clothes coming out of the washer will have less moisture than with traditional top load machines. In addition, if the Dynamic Balance system de...	10
Smart Dispensers	10
The three compartments in the dispenser allow loading of all laundry products before the washer is started. The products will be dispensed into the wash at the optimal time for high- performance cleaning. The bleach release system is included in the ...	10
Use only HE High Efficiency detergent.	10
washer USE	11
Starting Your Washer	11
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.	11
The following is a guide to using your washer. Please refer to specific sections of this manual for more detailed information.	11
Do not store laundry products on the top surface of this washer. Vibration is normal during operation.	11
Using the Proper Detergent	11
Use only High Efficiency detergents. The package for this type of detergent will be marked “HE” or “High Efficiency.” This wash system, along with less water, will create too much sudsing with a regular non-HE detergent. Using regular deterge...	11
Use only HE High Efficiency detergent.	11
First Wash Cycle Without Laundry	11
Before washing clothes for the first time, if not completed during the final installation step, choose the Normal cycle and run it without clothes. Use only HE High Efficiency detergent. Use 1/2 the manufacturer’s recommended amount for a medium-si...	11
For All Wash Cycles	11
1. To load washer Open the washer door by pulling on the handle. Sort laundry according to color and type of fabric. Place a load of sorted clothes in the washer. Do not tightly pack the washer. Tightly packed items can cause poor cleaning.	11
2. Close the washer door by pushing it firmly until the lock clicks. After a lock check at the beginning of the cycle, the washer door will remain locked during the wash cycle.	11
3. Open the dispenser drawer and add laundry products to the detergent, bleach, or fabric softener compartments. Close drawer slowly to avoid spills. See “Using the Dispenser.”	11
4. Turn on the washer by pressing POWER/CANCEL or by turning the cycle selector. The indicator light for the selected cycle will illuminate. When selecting a Wash Cycle, the preset Wash Temp and Spin Speed for the selected cycle will illuminate. Thes...	11
5. Select the desired Options. Not all Options are available with all cycles. See “Options.”	11
6. If desired, select the Cycle Signal button. The signal is helpful when you are washing items that should be removed from the washer as soon as it stops. Press Cycle Signal On, if no signal is desired, Press Cycle Signal Off. Light will not be illu...	11
7. To begin the wash cycle immediately Press and hold START/PAUSE (for approximately 1 second).	12
8. To begin the wash cycle later Press DELAY START until the desired delay time (in hours) is displayed. Press START/PAUSE. The indicator will remain illuminated during the desired time selected.	12
Using the Dispenser	12
Your new washer has a dispenser drawer with three separate compartments for your laundry products—detergent, liquid chlorine bleach, and liquid fabric softener. Laundry products are diluted and dispensed automatically at the proper time during the ...	12
It is normal for small amounts of water to remain in the dispensers when the wash cycle is complete.	12
Do not put laundry products directly into the wash tub. Always use the proper dispensers when adding laundry products.	12
Choosing the Right Detergent	12
Use only High Efficiency detergents. The package for this type of detergent will be marked “HE” or “High Efficiency.” This wash system, along with less water, will create too much sudsing with a regular non-HE detergent. Using regular deterge...	12
Use only HE High Efficiency detergent.	12
To fill dispenser compartments	12
1. Pull out the dispenser drawer.	12
2. Add the desired laundry products to the proper compartment.	12
3. Push in the dispenser drawer slowly and completely (to avoid a spill).	12
Dispenser	12
Main Wash detergent compartment	12
(Letter B in Dispenser Illustration)	12
Add liquid or powdered HE detergent to this compartment for your main wash cycle.	12
NOTE: Overfilling could cause an oversudsing condition.	12
Chlorine bleach compartment	12
(Letter C in Dispenser Illustration)	12
Add NO MORE THAN 2/3 cup (160 mL) liquid chlorine bleach to this compartment. The bleach will be automatically diluted and dispensed at the best time during the first rinse after the wash cycle. This compartment cannot dilute powdered bleach.	12
Fabric softener compartment	12
(Letter D in Dispenser Illustration)	12
Follow the manufacturer's instructions to determine the amount of fabric softener to use. Fabric softener will be automatically dispensed in the final rinse or in the 2nd Rinse, if selected.	12
Pausing or Restarting	12
1. To pause the washer at any time, press START/PAUSE.	12
2. To continue the cycle, press and hold START/PAUSE (for approximately 1 second).	12
Changing Cycles and Options	13
Not all Options are available with all Cycles.	13
Cycles and Options can be changed anytime before START/PAUSE is pressed.	13
To cancel a cycle	13
1. Press POWER/CANCEL.	13
2. The washer powers down, the door unlocks, and clothes can be removed.	13
NOTE: If the water level or the temperature is too high, the washer will drain automatically before the door unlocks.	13
To change Options after the cycle has started	13
1. Press START/PAUSE once.	13
2. Press the desired OPTIONS. If the option is not available, the machine will beep.	13
3. Press and hold START/PAUSE (for approximately 1 second) to continue the cycle.	13
NOTE: Press and hold FRESH SPIN™ option button (approx. 1 second) to add periodic tumbling. See “Options” for complete cycle description. The light will glow when selected and will remain flashing for up to 6 hours or until the washer is stoppe...	13
To drain the washer manually	13
1. Press START/PAUSE.	13
2. Press RINSE, DRAIN & SPIN.	13
3. Deselect 2ND RINSE Option.	13
4. Press and hold START/PAUSE (for approximately 1 second) to begin the drain.	13
5. When the spin is complete, the door unlocks. Items can be removed from the washer.	13
Status Lights	13
These lights show which portion of the cycle the washer is operating. They also indicate when you can add an additional item to the wash cycle and when the controls are locked.	13
Add Clothes	13
You can add items to the washer after the wash cycle has started, if the Add Clothes status light is illuminated. All cycles have this feature except Rinse, Drain & Spin and Clean Washer with AFFRESH™ cycle.	13
To add items	13
1. Press START/PAUSE. The washer door unlocks, and items can be added.	13
2. To continue the cycle, close the door and press and hold START/PAUSE (for approximately 1 second).	13
NOTE: To add garments after the Add Clothes period is over, the wash cycle needs to be canceled, the items added, and a new wash cycle started.	13
Done	13
The Done light comes on after the cycle is complete. The light will stay on until door is opened.	13
Controls Locked	13
Lock/Unlock Controls	13
This feature avoids unintended use of the washer and cycle or option changes during a cycle. When this light is illuminated, all buttons are disabled except for START/PAUSE and POWER/ CANCEL. You can lock the controls while the washer is in operation.	13
To lock the controls Press and hold CYCLE SIGNAL option for 3 seconds.	13
The Controls Locked status light illuminates.	13
To unlock the controls Press and hold CYCLE SIGNAL option for 3 seconds until the CONTROLS LOCKED Status light turns off.	13
Door Locked	13
Depending on the stage of the wash cycle, the door locks and unlocks automatically. The status light indicates when the door is locked. To unlock, press START/PAUSE.	13
Cycles	14
Wash Cycles	14
Choose Wash Cycles by rotating the Cycle selector knob to the desired cycle. Each cycle is designed for different types of fabric and soil levels.	14
Preset Cycle Settings	14
Each cycle has a preset Cycle Time, WASH TEMP, and SPIN SPEED. These settings provide the recommended fabric care for the selected cycle. See chart.	14
Cycle	14
Estimated Time* (hr:min)	14
Temp	14
Spin Speed	14
Power Wash	14
2:30	14
Hot/Cold	14
Max Extract™	14
Whites	14
1:39	14
Hot/Cold	14
Ex High	14
Heavy Duty	14
1:24	14
Hot/Cold	14
Max Extract™	14
Normal	14
0:59	14
Warm/ Cold	14
Max Extract™	14
Comforters	14
1:06	14
Warm/ Cold	14
Low	14
Rapid Wash	14
0:30	14
Warm/ Cold	14
Max Extract™	14
Delicate	14
0:34	14
Cold/ Cold	14
Low	14
Silk	14
0:37	14
Cold/ Cold	14
Low	14
Rinse, Drain & Spin	14
0:26 0:14	14
Cold NA	14
Ex High Ex High	14
Soak	14
0:30	14
Warm/ Cold	14
No Spin	14
Clean Washer with AFFRESH™	14
0:56	14
N/A	14
High	14
My Cycle	14
This convenient feature allows you to save your most commonly used cycle and any option and modifiers you may use frequently. Simply select your cycle; make your option/modifier selections and press and hold the My Cycle button until you hear a tone ...	14
NOTE: This cycle only retains the last settings saved and will not indicate other than the initial tone that the button was pressed long enough to save selections.	14
Power Wash	14
Use this cycle for overly soiled garments and household items that need additional cleaning effort. This cycle combines high and medium tumbling action, with MaxExtract™ spin speed and additional water in last rinse to flush excess dirt from the lo...	14
Whites	14
This cycle is especially designed for cleaning loads of soiled white fabrics with the addition of chlorine bleach. Hot washing temperatures assure optimal bleach activity. An additional rinse provides optimal rinse performance to avoid chlorine resid...	14
Heavy Duty	14
Use this cycle to wash loads of sturdy, colorfast fabrics and heavily soiled garments. This cycle combines fast-speed tumbling, longer wash time, and MaxExtract™ spin speed to shorten drying times.	14
Normal	14
Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press blends, cottons and linens, and synthetic fabrics. This cycle combines medium- speed tumbling, MaxExtract™ spin speed, and a loa...	14
Comforters	14
Use this cycle to wash normally soiled blankets and comforters. This cycle starts with a soak to thoroughly saturate your large load. This is followed by medium wash action and low spin speeds to maintain load balance.	14
Rapid Wash	15
Use this cycle to wash small loads of 2-3 lightly soiled garments that are needed in a hurry. This cycle combines fast-speed tumbling, a shortened wash time, and high-speed spin to shorten drying time. Large wash loads will result in the machine incr...	15
Delicate	15
Use this cycle to wash sheer fabrics and lingerie. This cycle combines low-speed tumbling and low-speed spin for gentle fabric care.	15
Silk	15
Use this cycle to clean washable silk and ultra delicate garments (check label instructions to make sure the garment is washable.) This cycle gently tumbles and drains with the lowest spinning to gently clean garments and minimize wrinkling. Garments...	15
Rinse, Drain & Spin	15
Use this cycle to get a rinse and spin only. This cycle combines fast- speed tumbling and ex high spin speed. If desired, you can reduce the spin speed by selecting the speed you want from the SPIN SPEED option.	15
Rinse is useful for:	15
Using Drain & Spin:	15
1. Select Rinse, Drain & Spin cycle.	15
2. Deselect 2nd Rinse option.	15
Soak	15
Use the Soak cycle to help remove set-in stains on fabrics. This cycle provides a soak time with warm or cold water followed by drain. Extra water, a short tumbling phase for equal distribution of the laundry, and a soaking time without drum movement...	15
Clean Washer with AFFRESH™ cycle	15
Use the Clean Washer with AFFRESH™ cycle once a month to keep the inside of your washer fresh and clean. This cycle uses a higher water level in combination with AFFRESH® washer cleaner tablet or chlorine bleach to thoroughly clean the inside of y...	15
IMPORTANT: Do not place garments or other items in the washer during the Clean Washer with AFFRESH™ cycle. Use this cycle with an empty wash drum.	15
Normal Sounds	15
As with any new product, you will hear sounds that you are not accustomed to. You may hear various sounds when the door is locked or unlocked, and during the washing, rinsing, or spinning process. Between changes in wash actions, there will be moment...	15
Options & Modifiers	15
You can customize your wash by adding options to your cycle selections. You can add or change an option after starting a cycle anytime before the selected option begins. Not all Options are available with all cycles.	15
FRESH SPIN™ option	15
Use this option when you are not able to unload your clothes, soon after the wash cycle ends. This option provides periodic tumbling for up to 6 hours to help freshen your clothes. During this time, the “Done” indicator remains activated, the doo...	15
Delay Start	15
Use this to begin the wash cycle later.	15
2nd Rinse	15
A 2nd rinse can be used to aid in the removal of detergent residue from garments. This option provides an additional rinse with the same water temperature as in the normal rinse. It is automatic for the Whites cycle. You may select or deselect by pre...	15
MaxExtract™	15
Use this option to improve drying times for heavy fabrics or special care items. This options final spin increases to the highest speed and reduces excess water to save energy.	15
Wash Temp	15
Each cycle has a preset water temperature setting. To change the water temperature, press the WASH TEMP button until the desired setting is illuminated.	15
Select a water temperature based on the type of load you are washing. Use the warmest wash water safe for fabrics. Follow garment label instructions.	15
The water temperature for all rinses are cold, which save energy.	15
Temperature Guide	16
Wash Temp	16
Suggested Fabrics	16
HOT	16
Whites and pastels	16
Heavy soils	16
WARM	16
Bright colors	16
Moderate to light soils	16
COLD	16
Colors that bleed or fade	16
Light soils	16
In wash water temperatures colder than 60°F (15.6°C), detergents do not dissolve well. Soils may be difficult to remove.	16
Controlled Temperature	16
Warm and cold wash temperatures are sensed and maintained by regulating the amount of hot and cold water from your faucet. This provided excellent cleaning while saving energy.	16
ATC (Auto Temp Control) electronically senses and maintains a uniform water temperature. ATC regulates incoming hot and cold water.	16
Spin Speed	16
Each cycle has a preset spin speed. To change the spin speed, press the SPIN SPEED button until the desired setting is illuminated.	16
Cycle Signal	16
This signal is helpful when you are removing items from the washer as soon as it stops. Press Cycle Signal button Signal On or Signal Off.	16
Prewash	16
Use this option for loads of heavily soiled items that need pretreatment.	16
Stain Treat	16
Use this option for heavily soiled loads that need improved stain treatment. When Stain Treat is selected, the water temperature of the selected wash cycle is automatically set to warm and provides additional time of medium and high speed tumbling. T...	16
Laundry Guide	16
Refer to this chart for suggested load types and their corresponding cycles. Listed to the right are the options available to each of these washer cycles.	16
CYCLE	16
SUGGESTED LOAD TYPE	16
Available Options	16
Delay Start	16
2nd Rinse	16
Cycle Signal	16
Fresh Spin™	16
Prewash	16
Stain Treat	16
Power Wash	16
Soiled garments and household items	16
4	16
4	16
4	16
4	16
4	16
4	16
Whites	16
Soiled white fabrics	16
4	16
4	16
4	16
4	16
4	16
4	16
Heavy Duty	16
Heavily soiled underwear, towels, shirts, etc., made of cotton	16
4	16
4	16
4	16
4	16
4	16
4	16
Normal	16
Normally soiled blouses, shirts, overalls, etc., made of polyester, nylon, cotton, linen, or cotton blends	16
4	16
4	16
4	16
4	16
4	16
Comforters	16
Normally soiled blankets and comforters	16
4	16
4	16
4	16
4	16
4	16
Rapid Wash	16
Small loads of 2-3 lightly soiled cotton, polyester, nylon, and cotton blends.	16
4	16
4	16
4	16
4	16
Delicate	16
Curtains and delicate clothing, dresses, skirts, shirts, and blouses.	16
4	16
4	16
4	16
4	16
Silk	16
Silk or ultra delicate fabrics labeled as machine washable	16
4	16
4	16
4	16
Rinse, Drain & Spin	16
All loads	16
4	16
4	16
4	16
4	16
Soak	16
Fabrics made of cotton, linen, polyester, or nylon	16
4	16
4	16
4	16
Clean Washer with AFFRESH™	16
No clothes, use AFFRESH® washer cleaner tablet or chlorine bleach	16
4	16
4	16
Laundry Tips	17
Preparing clothes for washing	17
Follow these recommendations to help you prolong the life of your garments.	17
Use only HE High Efficiency detergent.	17
Sorting	17
Unloading	17
Loading	17
Loading suggestions	17
Heavy Work Clothes	17
Mixed Load	17
Towels	17
Delicates	17
Small Load cycle (2-3 garments)	17
Stain Removal Guide	18
Stain	18
Use Liquid Chlorine or Color-Safe Bleach	18
Use suggested Wash Cycle	18
Stain	18
Use Liquid Chlorine or Color-Safe Bleach	18
Use suggested Wash Cycle	18
Ink	18
4	18
Power Wash	18
Grass	18
4	18
Power Wash	18
Blood	18
4	18
Cold or Warm Normal	18
Tomato Products	18
4	18
Power Wash	18
Coffee/ Chocolate	18
4	18
Warm Whites	18
Mud	18
4	18
Warm Power Wash	18
Cosmetics	18
Heavy Duty	18

Match case Limit results 1 per page

TROUBLESHOOTING

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost

of a service call...

In U.S.A. www.maytag.com/help

In Canada www.maytag.ca

Error codes

An error code may be shown in the Estimated Time Remaining

display. Check the list below for potential problem and

troubleshooting checks.

■

“LF” on display (Long Fill - no water or insufficient water

supply)

Press POWER/CANCEL to cancel the cycle. Unplug washer or

disconnect power.

Plug in washer or reconnect power. Re-select cycle and press

START/PAUSE. If the problem remains, call for service.

■

“F9E1” on display (Drain Problem)

Press POWER/CANCEL to cancel the cycle. Unplug washer or

disconnect power.

Plug in washer or reconnect power. Re-select cycle and press

START/PAUSE. If the problem remains, call for service.

■

“SD” on display (Suds Routine)

When excessive suds are detected, a suds routine automatically

starts. This routine removes extra suds and assures proper rinsing

of your garments. “SD” is displayed during rinsing and at the end

of the cycle to inform you that the Suds Routine was activated.

Use only HE (High Efficiency) detergents.

■

“F--E--” Variables (Washer Problem)

Press POWER/CANCEL to cancel the cycle. Select RINSE,

DRAIN & SPIN if there is excessive water in the washer.

Re-select cycle and press START/PAUSE. If the problem remains,

call for service.

Noisy, vibrating, off-balance

■

Is the washer level?

The washer must be level. The four feet should be properly

installed, and the nuts should be tightened against the washer

cabinet.

All four feet of the washer must be in firm contact with the floor.

If the washer is on a pedestal, the washer must be secured to the

pedestal and all four pedestal feet must be in firm contact with

the floor.

■

Did you empty pockets?

You may be hearing items that are caught under the door seal or

basket. Check under the door seal and remove items.

■

Washer making a different noise?

As with any new product, you will hear sounds that you are not

accustomed to. You may hear various sounds when the door is

locked or unlocked, and during the washing, rinsing, or spinning

process. Between changes in wash actions, there will be

momentary pauses. You will hear water spraying and splashing

during the wash and rinse cycles. These new sounds and pauses

are part of normal washer operation.

■

Is washer installed on a sturdy and solid floor?

Refer to the “Installation Instructions” for flooring requirements.

Noise and vibration may be reduced by placing a piece of 3/4"

(19.1 mm) plywood underneath your washer. The plywood may

extend underneath both washer and dryer to keep them at equal

heights.

■

Is the washer gurgling or humming?

As water is drained from the washer, you may hear air being

pulled through the pump. This happens during the end of

draining. It is normal.

■

Are you washing items with metal snaps, buckles, or zippers?

You may hear metal items touching the washer drum. This is

normal.

■

Were the 4 shipping bolts in the back of the machine removed?

See “Remove Transport System.”

Leaking

■

Was the door opened during “Add Clothes”?

Water can drip off the inside of the door, when the door is

opened after the start of a cycle.

■

Is HE detergent being used?

The non-High Efficiency detergents can cause oversudsing

which can leak from the rear of the washer.

■

Are the fill hoses tight?

■

Are the fill hose gaskets properly seated?

Check both ends of each hose. See “Connect the Inlet Hoses.”

■

Is the drain hose properly installed?

The drain hose should be secured to the drainpipe or laundry

tub. See “Secure the Drain Hose.”

■

Is the sink or drain clogged?

Sink and drainpipe must be able to carry away 17 gal. (64 L) of

water per minute. If the sink or drain is clogged or slow, water

can back up out of drainpipe or sink. Check household

plumbing (laundry tubs, faucets, drainpipe, water pipes) for

leaks.

Dispenser operation

■

Did you follow the manufacturer’s directions when adding

detergent and fabric softener to the dispensers?

Measure detergent and fabric softener. Slowly pour into the

dispensers. Wipe up all spills. Dilute fabric softener in the fabric

softener dispenser.

■

Did you put powdered or liquid color-safe bleach into the

liquid chlorine bleach dispenser (on some models)?

Add powdered or liquid color-safe bleach directly to the washer

basket. Do not use the chlorine bleach dispenser for color-safe

bleach.