Maytag MHWZ400TB Use and Care Guide - Page 28

Clothes Care

Page 28 highlights

„ Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe? The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See "Secure the Drain Hose." Washer won't drain or spin, water remains in washer „ Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the floor? See "Installation Requirements." „ Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe? The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See "Secure the Drain Hose." „ Excessive suds? When excessive suds are detected, a special suds routine automatically starts. Cycle will complete once extra suds are removed. This will occur more frequently when a non-HE detergent is used. „ Is the load balanced? A single or bulky item may cause imbalance. Add more items or redistribute the load. Washer motor overheats „ If the washer motor overheats, call for service. Noise, Vibration, & Time Washer vibrates „ Are the shipping bolts removed? Verify the shipping system including shipping bolts and spacers are removed, and power cord out of the washer. „ Is the washer level? Check leveling feet. See "Level Washer." „ Is the drum empty? Rotate drum by hand to check for any binding of the spin basket. Check for clothing stuck between spin basket and outer tub. Move open end drum up and down while holding outer tub steady and check for looseness (more than ¼" of movement). „ Is the load balanced? A single or bulky item may cause imbalance. Add more items or redistribute the load. Cycle time changes/Cycle too long „ Estimated cycle time? The cycle times vary automatically based on your water pressure, water temperature, detergent, and clothes load. The cycle time will be extended if oversudsing occurs or the load is unbalanced. The SUDs routine removes extra suds and assures proper rinsing of your garments. The options you select will also affect the cycle times that are shown in the Preset Cycle Settings table. 28 „ Excessive suds? When excessive suds are detected, a special suds routine automatically starts. This routine will add time to the original cycle. „ Did the load cause imbalance? When an imbalance occurs, an imbalance routine will start to redistribute the load. During the imbalance routine the time displayed may pause until this activity is complete, then resume with the remainder of the cycle. „ Are you washing a single item or bulky load? Spin time is added if an unbalanced load is detected. The washer will attempt to redistribute the load with additional tumbling. „ Did you wash a large load in a delicate cycle? When using the Delicate wash cycle you should use small loads. This ensures a gentle wash for your garments without increasing cycle times. Clothes Care Load too wet „ Did you use the right cycle for the load being washed? Select a cycle with a higher spin speed. „ Did you wash a single item or bulky items or have you overloaded the washer? A single item, bulky items, or overloading may cause imbalance. Add items or try to evenly distribute your wet laundry in the drum. Select RINSE & SPIN, and then select EXTRA RINSE (to turn off the rinse option), to drain the washer. If the laundry is still wet, take half of the load out of the washer and try again. „ Did you use HE detergent? Suds during rinse and spin cycles can reduce spin speed. Use HE detergent. Residue, lint, stains on load; gray whites, dingy colors „ Did you add detergent to the dispenser? For best results, add detergent to the detergent compartment. Do not add detergent to the washer drum. „ Did you sort properly? Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). The transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights. „ Did you overload the washer? Do not overload the washer. The washer can be fully loaded, but not tightly packed. The wash load must be balanced. Lint can be trapped in the load if overloaded. „ Check the following: Was paper or tissue left in pockets? „ Did you use enough HE detergent? Follow manufacturer's recommendations for the type of load you are washing. For best performance, use only High Efficiency detergent. Use enough detergent to remove soil and hold it in suspension. „ Do you have hard water? Use more detergent for washing heavy soils in cold or hard water.

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28
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The
hose needs an air gap. See “Secure the Drain Hose.”
Washer won’t drain or spin, water remains in washer
Is the drain hose clogged, or the end of the drain hose more than 96" (2.4 m) above the
floor?
See “Installation Requirements.”
Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The
hose needs an air gap. See “Secure the Drain Hose.”
Excessive suds?
When excessive suds are detected, a special suds routine automatically starts. Cycle will
complete once extra suds are removed. This will occur more frequently when a non-HE
detergent is used.
Is the load balanced?
A single or bulky item may cause imbalance. Add more items or redistribute the load.
Washer motor overheats
If the washer motor overheats, call for service.
Noise, Vibration, & Time
Washer vibrates
Are the shipping bolts removed?
Verify the shipping system including shipping bolts and spacers are removed, and power
cord out of the washer.
Is the washer level?
Check leveling feet. See “Level Washer.”
Is the drum empty?
Rotate drum by hand to check for any binding of the spin basket. Check for clothing stuck
between spin basket and outer tub. Move open end drum up and down while holding
outer tub steady and check for looseness (more than ¼" of movement).
Is the load balanced?
A single or bulky item may cause imbalance. Add more items or redistribute the load.
Cycle time changes/Cycle too long
Estimated cycle time?
The cycle times vary automatically based on your water pressure, water temperature,
detergent, and clothes load. The cycle time will be extended if oversudsing occurs or the
load is unbalanced. The SUDs routine removes extra suds and assures proper rinsing of
your garments. The options you select will also affect the cycle times that are shown in the
Preset Cycle Settings table.
Excessive suds?
When excessive suds are detected, a special suds routine automatically starts. This routine
will add time to the original cycle.
Did the load cause imbalance?
When an imbalance occurs, an imbalance routine will start to redistribute the load.
During the imbalance routine the time displayed may pause until this activity is complete,
then resume with the remainder of the cycle.
Are you washing a single item or bulky load?
Spin time is added if an unbalanced load is detected. The washer will attempt to
redistribute the load with additional tumbling.
Did you wash a large load in a delicate cycle?
When u
s
ing the Delicate wa
s
h cycle you
s
hould u
s
e
s
mall load
s
. Thi
s
en
s
ure
s
a gentle
wa
s
h for your garment
s
without increa
s
ing cycle time
s
.
Clothes Care
Load too wet
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed.
Did you wash a single item or bulky items or have you overloaded the washer?
A single item, bulky items, or overloading may cause imbalance. Add items or try to
evenly distribute your wet laundry in the drum. Select RINSE & SPIN, and then select
EXTRA RINSE (to turn off the rinse option), to drain the washer. If the laundry is still wet,
take half of the load out of the washer and try again.
Did you use HE detergent?
Suds during rinse and spin cycles can reduce spin speed. Use HE detergent.
Residue, lint, stains on load; gray whites, dingy colors
Did you add detergent to the dispenser?
For best results, add detergent to the detergent compartment. Do not add detergent to the
washer drum.
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). The transfer of dye
can occur when mixing whites and colors in a load. Sort dark clothes from whites and
lights.
Did you overload the washer?
Do not overload the washer. The washer can be fully loaded, but not tightly packed. The
wash load must be balanced. Lint can be trapped in the load if overloaded.
Check the following:
Was paper or tissue left in pockets?
Did you use enough HE detergent?
Follow manufacturer’s recommendations for the type of load you are washing. For best
performance, use only High Efficiency detergent.
Use enough detergent to remove soil and
hold it in suspension.
Do you have hard water?
Use more detergent for washing heavy soils in cold or hard water.