Maytag MVWB880BW Use & Care Guide - Page 15

TROUBLESHOOTING First try the solutions suggested here or visit our website to possibly avoid the cost of a service call. In U.S.A. www.maytag.com/product_help - In Canada www.maytag.ca. If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer not draining/ spinning, loads are still wet (cont.) Not using HE detergent or using too much HE detergent. Suds from regular detergent or using too much detergent can slow or stop draining or spinning. Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select RINSE/DRAIN & SPIN. Do not add detergent. Incorrect or wrong wash Check for proper water supply. or rinse temperatures Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. Energy-saving controlled wash temperatures. ENERGY STAR® qualified washers use cooler wash and rinse water temperatures than traditional top-load washers. This includes cooler hot and warm washes. Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. Not using HE detergent or using too much HE detergent. The suds from regular detergent can cause the washer to operate incorrectly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow detergent directions based on load size and soil level. Washer may be tightly packed. The washer is less efficient at rinsing when load is tightly packed. Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started. Fabric softener option not selected. When using fabric softener, be sure the Fabric Softener option is selected. Sand, pet hair, lint, etc. on Heavy sand, pet hair, lint, and load after washing detergent or bleach residues may require additional rinsing. Add an Extra Rinse to the selected cycle. Load is tangling Washer not loaded as recommended. Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. Wash action and/or spin speed too fast Select a cycle with a slower wash action and slower spin speed. Note for load. that items will be wetter than when using a higher speed spin. Not cleaning or removing Load not completely stains covered in water. This is normal operation for an HE low-water washer. The load will not be completely under water. The washer senses load sizes and adds correct amount of water for optimal cleaning. See "What's New under the Lid." Added more water to washer. Do not add additional water to washer. Additional water lifts the laundry off the washplate, resulting in less cleaning. Washer not loaded as recommended. Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate. Add only 1 or 2 additional garments after washer has started. Not using HE detergent or using too much HE detergent. The suds from regular detergent can prevent washer from operating correctly. 15