Memorex MMP8500 User Guide - Page 28

TROUBLESHOOTING GUIDE If you experience a problem with this unit, check the chart below before calling for service. SYMPTOM Unit will not turn on. No sound. FM distorted. Download Failure. The computer is not recognizing the MMP8500. CAUSE SOLUTION Dead battery, or not Replace battery and install installed properly. properly. LOCK switch is in the Slide switch to the Unlock Lock (down) position. (up) position. Headphones are not Insert headphones. inserted. Volume is set too Raise the volume using the low. VOLUME + button. The MP3 or WMA files Download uncorrupted are corrupted. files. Station not tuned. Retune station and extend headphone wire. Damaged USB cable. Replace cable. The MMP8500 must be Turn the MMP8500 on. turned on. The USB cable is Make sure USB cable is not securely connected. securely connected. Driver is not installed Install driver and/or see or computer is not pages 7 through 12 for compatible. compatibility. 27