Motorola DS6708-DL20291ZZR Reference Guide - Page 40

3 - 2 Symbol DS6708 Digital Scanner Product Reference Guide Troubleshooting Table 3-1 Troubleshooting Problem Possible Causes Possible Solutions The aiming pattern does not appear when pressing the trigger. No power to the digital scanner. If the configuration requires a power supply, re-connect the power supply. Incorrect host interface cable is used. Connect the correct host interface cable. Interface/power cables are loose. Re-connect cables. Digital scanner is disabled. For Synapse or IBM 468x mode, enable the digital scanner via the host interface. Otherwise, see the technical person in charge of scanning. If using RS-232 Nixdorf B mode, CTS Assert CTS line. is not asserted. Aiming pattern is disabled. Enable the aiming pattern. See Decode Aiming Pattern on page 5-5. Scanner emits short low/short medium/short high beep sequence (power-up beep sequence) more than once. The USB bus may put the digital scanner in a state where power to the digital scanner is cycled on and off more than once. Normal during host reset. Digital scanner emits aiming Digital scanner is not programmed for Program the digital scanner to read that pattern, but does not decode the the correct bar code type. type of bar code. See Chapter 13, bar code. Symbologies. Bar code symbol is unreadable. Scan test symbols of the same bar code type to determine if the bar code is defaced. The symbol is not completely inside aiming pattern. Move the symbol completely within the aiming pattern. Digital scanner emits 4 short high beeps during decode attempt. Digital scanner has not completed USB initialization. Wait several seconds and scan again.