Motorola MOTO X User Guide - Page 68

My Product is defective, what should I do?, Privacy & Data Security - reviews

Page 68 highlights

Safety, Regulatory, & Legal Safety, Regulatory, & Legal Battery Use & Safety Battery Charging Third Party Accessories Driving Precautions Seizures, Blackouts & Eyestrain High Volume Repetitive Motion Children Glass Parts Use & Care Operational Warnings RF Energy Regulatory Information EU Conformance FCC Notice Industry Canada Notice to Users Software Notices Location Navigation Privacy & Data Security Recycling Hearing Aid Compatibility Software Copyright Content Copyright OSS Information Export Law Registration Service & Repairs Global Warranty Copyright & Trademarks Menu Back More Next JURISDICTION. THIS LIMITED WARRANTY DOES NOT SEEK TO TAKE THOSE RIGHTS AWAY UNLESS THE APPLICABLE LAW ALLOWS YOU TO CONTRACT OUT OF THOSE RIGHTS. My Product is defective, what should I do? 1. Review the online Motorola customer support website at www.motorola.com/support for troubleshooting information. 2. If the Product is still not functioning properly after you have followed troubleshooting instructions suggested on this website, please contact Motorola using the contact details provided on the customer support website at www.motorola.com/support. 3. If your Product is covered by this Limited Warranty, you may be required to download, or otherwise obtain and accept software updates. You are responsible for any third party data costs incurred when obtaining the downloads. Before we can provide any further support under this Limited Warranty you must first comply with the warranty processes (1), (2), and (3), repair instructions, and accept any necessary software updates. 4. If the software update does not fix the problem, you will receive instructions on how and where to ship the Product for assessment. We will generally need: (i) proof of purchase; (ii) a written description of the problem; (iii) the name of your mobile network service provider, if applicable; (iv) your address and telephone number. We will only use this information for the purposes of processing your claim under this Limited Warranty. 5. If the Product is not covered by this Limited Warranty (and you do not have any other statutory rights in your place of usual residence), Motorola will inform you of the availability, price, and other conditions applicable to the repair, replacement, or refund of the Product. Copyright & Trademarks Motorola Mobility LLC Copyright & Trademarks Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 www.motorola.com Note: Do not ship your product to the above address. If you need to return your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: 1-800-734-5870 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details. All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. Note: The images in this guide are examples only. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Android, Google and other trademarks are owned by Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. All other product or service names are the property of their respective owners. © 2013 Motorola Mobility LLC. All rights reserved. Caution: Motorola does not take responsibility for changes/modification to the transceiver. Product ID: Moto X (Models XT1049/XT1050/XT1053/XT1055/XT1058) Manual Number: 68017630001-B

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Safety, Regulatory, & Legal
JURISDICTION. THIS LIMITED WARRANTY DOES NOT SEEK TO TAKE THOSE RIGHTS
AWAY UNLESS THE APPLICABLE LAW ALLOWS YOU TO CONTRACT OUT OF THOSE
RIGHTS.
My Product is defective, what should I do?
1.
Review the online Motorola customer support website at
www.motorola.com/support
for troubleshooting information.
2.
If the Product is still not functioning properly after you have followed troubleshooting
instructions suggested on this website, please contact Motorola using the contact details
provided on the customer support website at
www.motorola.com/support
.
3.
If your Product is covered by this Limited Warranty, you may be required to download, or
otherwise obtain and accept software updates. You are responsible for any third party
data costs incurred when obtaining the downloads.
Before we can provide any further support under this Limited Warranty you must first
comply with the warranty processes (1), (2), and (3), repair instructions, and accept any
necessary software updates.
4.
If the software update does not fix the problem, you will receive instructions on how and
where to ship the Product for assessment. We will generally need: (i) proof of purchase;
(ii) a written description of the problem; (iii) the name of your mobile network service
provider, if applicable; (iv) your address and telephone number. We will only use this
information for the purposes of processing your claim under this Limited Warranty.
5.
If the Product is not covered by this Limited Warranty (and you do not have any other
statutory rights in your place of usual residence), Motorola will inform you of the
availability, price, and other conditions applicable to the repair, replacement, or refund of
the Product.
Copyright & Trademarks
Copyright & Trademarks
Motorola Mobility LLC
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com
Note:
Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be available
in all areas; additional terms, conditions and/or charges may apply. Contact your service
provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note:
The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Android, Google and other trademarks are owned by Google Inc.
The Android robot is reproduced or modified from work created and shared by Google and
used according to terms described in the Creative Commons 3.0 Attribution License. All
other product or service names are the property of their respective owners.
© 2013 Motorola Mobility LLC. All rights reserved.
Caution:
Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: Moto X (Models XT1049/XT1050/XT1053/XT1055/XT1058)
Manual Number: 68017630001-B
Safety, Regulatory, & Legal
Battery Use & Safety
Battery Charging
Third Party Accessories
Driving Precautions
Seizures, Blackouts & Eyestrain
High Volume
Repetitive Motion
Children
Glass Parts
Use & Care
Operational Warnings
RF Energy
Regulatory Information
EU Conformance
FCC Notice
Industry Canada Notice to Users
Software Notices
Location
Navigation
Privacy & Data Security
Recycling
Hearing Aid Compatibility
Software Copyright
Content Copyright
OSS Information
Export Law
Registration
Service & Repairs
Global Warranty
Copyright & Trademarks